Follow this request
There is 1 person following this request
Act on what you've learnt
Similar requests
The use of 0845 numbers
To Department for Work and Pensions by ew.walgrove 16 October 2009
The use of 0845 numbers
To West Yorkshire Police by ew.walgrove 16 October 2009
The uses of 0844/0845 numbers
To Bradford and Airedale Teaching Primary Care Trust (PCT) by ew.walgrove 16 October 2009
The uses of 0845 numbers
To NHS Direct NHS Trust by ew.walgrove 16 October 2009
geographic telephone numbers for TV licensing
To British Broadcasting Corporation by Ganesh Sittampalam 29 October 2008
diversion target numbers in TV licensing call plans
To British Broadcasting Corporation by Ganesh Sittampalam 7 February 2009
Licences in the Countries of the UK
To British Broadcasting Corporation by James Trice 27 May 2008
TV License Statistics For Wales
To British Broadcasting Corporation by Christopher Griffiths 18 September 2011
Staff working for/with TVL
To British Broadcasting Corporation by Richard Jackson 27 June 2008
List of Market Research on the TV Licence
To British Broadcasting Corporation by cookieltd 13 February 2010
TV Licensing use of 0845 numbers
ew.walgrove made this Freedom of Information request to British Broadcasting Corporation
The request was successful.
From: ew.walgrove
17 October 2009
Dear Sir or Madam,
Please disclose (FOI Act 2000) all documents and notes on this
matter.
Why TV Licensing use 0845 numbers?
What is the equivalent geographical number?
What revenue do TV Licensing receive per minute and in total from
the use of 0845 numbers?
Are you aware of the revenue collected by your telecom provider,
from your callers?
Have TV Licensing considered the revised COI guidelines?
If so, what conclusions did you come to?
Do you realise that all calls (local/national) cost the same?
Do you realise that 0845 numbers now offer no cost advantage to
callers, irrespective or their location, only disadvantages?
Are you aware of the cost implications to your callers, when using
0845 numbers?
Yours faithfully,
Mr E Walgrove
From: FOI Enquiries
British Broadcasting Corporation
19 October 2009
Dear Mr Walgrove,
Thank you for your request for information under the Freedom of
Information Act 2000, as detailed in your email below. Your request was
received on 17th October, 2009. We will deal with your request as
promptly as possible, and at the latest within 20 working days. If you
have any queries about your request, please contact us at the address
below.
The reference number for your request is RFI20091436.
Kind regards
The Information Policy & Compliance Team
BBC Freedom of Information
Room 2252, BBC White City
201 Wood Lane
London W12 7TS
www.bbc.co.uk/foi
Email: [BBC request email]
Tel: 020 8008 2882
Fax: 020 8008 2398
show quoted sections
From: FOI Enquiries
British Broadcasting Corporation
13 November 2009
Dear Mr Walgrove
Please find attached the response to your request for information,
reference RFI20091436
<<RFI20091436 - final response.pdf>>
Yours sincerely
Rachel Hallett
BBC Information Policy and Compliance
Room 2252, White City
201 Wood Lane
London W12 7TS, UK
Website: [1]www.bbc.co.uk/foi
Email: [2]mailto:[BBC request email]
Tel: 020 8008 2883
Fax: 020 8008 2398
[3]http://www.bbc.co.uk
This e-mail (and any attachments) is confidential and may contain personal
views which are not the views of the BBC unless specifically stated.
If you have received it in error, please delete it from your system.
Do not use, copy or disclose the information in any way nor act in
reliance on it and notify the sender immediately.
Please note that the BBC monitors e-mails sent or received.
Further communication will signify your consent to this.
References
Visible links
1. file://www.bbc.co.uk/foi
2. mailto:[BBC request email]
3. http://www.bbc.co.uk/
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Make and explore Freedom of Information requests





