Treatment of Freedom of Information Requests - Subjects - Outcomes - Time to Respond

Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000

Thank you for your email.

Your request is being considered and if the information is held you will
receive the information requested within the statutory timescale of 20
working days as defined by the Freedom of Information Act 2000, subject to
the information not being exempt.

If the time taken to meet your request is likely to exceed 18 hours, we
will contact you and ask you amend your request to bring it below this
time limit. We will assist you with suggestions of how this might be
achieved.

I may also contact you if the request needs to be clarified; this is to
ensure that we provide you with the information you require.

Please note that some information you have requested may not be provided
to you; this will only be information that can be withheld by law. In
most cases the reasons will be explained to you along with your copy of
any information that can be released to you.

Yours faithfully,

Jane Jones

Information Governance Administrative Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4736

[1][email address]

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References

Visible links
1. mailto:[email address]
file:///tmp/BLOCKED::mailto:[email address]
2. http://www.towerhamlets.gov.uk/
3. mailto:[Tower Hamlets Borough Council request email]

Dear Mr Campbell

FREEDOM OF INFORMATION ACT 2000 -IGT_FOI_01_2621 - Information on FOI

Your request for information has been considered under the requirements of
the Freedom of Information Act and the information is below.
(1) The date the request was received by the Council.

FOI requests are logged on the central FOI logging system on the day the
request is received by the Council (within working days/office hours, I.e.
requests received on the weekend would be seen as received on Monday the
first working day). Please refer to the column 'Date Raised' on the
attached PDF which indicates the date of request received.

(2) The summary subject of the request - in less than 20 words

Please refer to column titled 'Information Request Details' on the
attached PDF.

(3) The date the request was acknowledged.

Requests are acknowledged on the same day they are logged on the central
FOI logging system. Please refer to the column 'Date Raised' on the
attached PDF which indicates the date of request received.

(4) The date the initial final response was given

This option is not available on our systems reporting tool. In order to
provide this information we will have to go through each individual
request to obtain this information which will take above the
appropriate limit of 18 hours as described in s.12 of the Act . Therefore
this information is exempt under s.12 Exemption where cost of compliance
exceeds appropriate limit, of the Freedom of Information Act

Under section 12 of the Act, the Council is not obliged to comply
with this part of the request if the Council estimates that the costs of
complying with the request would exceed the appropriate limit.

The Freedom of Information and Data Protection (Appropriate Limit and
Fees) Regulations 2004 has set the appropriate limit as £450 based on a
charge at £25 per hour.

However, you can refer to the column titled 'Duration' for an indication
of when an FOI was responded.

(5) The status of this response, I.e. met, not held, rejected

This option is not available on our systems reporting tool. In order to
provide this information we will have to go through each individual
request to obtain this information which will take above the
appropriate limit of 18 hours as described in s.12 of the Act . Therefore
this information is exempt under s.12 Exemption where cost of compliance
exceeds appropriate limit, of the Freedom of Information Act

Under section 12 of the Act, the Council is not obliged to comply
with this part of the request if the Council estimates that the costs of
complying with the request would exceed the appropriate limit.

The Freedom of Information and Data Protection (Appropriate Limit and
Fees) Regulations 2004 has set the appropriate limit as £450 based on a
charge at £25 per hour.

(6) Whether an Internal Review was requested, and if so the date on which
this was completed and the outcome status.

As far we are aware no internal review has been requested for
the 100 requests listed on the attached PDF .

(7) Whether the FOI Request to the council's knowledge was referred to
the ICO.

As far we are aware no FOI request has been referred to the ICO for
the 100 requests listed on the attached PDF.

(8) Whether the ICO issued any guidance or instruction to the council
following this referral.

N/A
(9) The final outcome after the ICO referral

N/A

In accordance with the Freedom of Information Act 2000 this letter acts as
a partial Refusal Notice. We are sorry that we were not able to meet your
request fully.

If you unhappy with this response or wish to complain about any aspect of
the handling of this request please write to:

Corporate Complaints Unit

Tower Hamlets Town Hall

Mulberry Place

5 Clove Crescent

London E14 2BG

If you are subsequently not satisfied with the Council*s response to your
complaint you have a right of appeal to the independent Information
Commissioner at:

Information Commissioner*s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 01625 545 700

[1]www.informationcommissioner.gov.uk

You can also search our Disclosure Log for any specific topics of
interest [2]http://towerhamletsfoi.org.uk/disclosure...

Complete our Customer Satisfaction Survey

Tower Hamlets is committed to giving you the best possible service. It is
only by listening to your views that we can find out what we are doing
well and what needs to improve.

We are continuously looking at ways in which to improve our services and
will act on what you tell us.

All of your answers will be treated in strictest confidence. You will not
be able to be identified from any of the information you have provided.
Your contact details are kept separately from the replies on the
questionnaire.

Please take the time to complete the online survey by clicking on the
link below :

[3]http://www.surveymonkey.com/s.aspx?sm=rw...

If you have any queries please get in touch with me to discuss them. You
might like to know that the Council*s website [4]www.towerhamlets.gov.uk
contains a section on the Freedom of Information Act that lists other
publications readily available from the Council under its Publication
Scheme.

Yours sincerely,

Aysha Mukhtar

Information Governance Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4736

[5][Tower Hamlets Borough Council request email]

Most of the information we provide in response to Freedom of Information
Act 2000 request will be subject to copyright protection. In most cases
the copyright will be owned by the London Borough of Tower Hamlets. The
copyright in other information may be owned by another person or
organization as indicated in the information itself.

You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting. However, any other type of re-use, for
example, publishing the information or issuing copies to the public will
require the permission of the copyright holder.

For information where the copyright is owned by the London Borough of
Tower Hamlets, details of the conditions of re-use can be found on our
website at [6]www.towerhamlets.gov.uk.

For information where the copyright is owned by another person or
organization, you must apply to the copyright holder to obtain their
permission.

show quoted sections

References

Visible links
1. http://www.informationcommissioner.gov.uk/
http://www.informationcommissioner.gov.uk/
2. http://towerhamletsfoi.org.uk/disclosure...
http://towerhamletsfoi.org.uk/disclosure...
3. http://www.surveymonkey.com/s.aspx?sm=rw...
http://www.surveymonkey.com/s.aspx?sm=rw...
4. http://www.towerhamlets.gov.uk/
http://www.towerhamlets.gov.uk/
5. mailto:[Tower Hamlets Borough Council request email]
blocked::mailto:[email address]
mailto:[email address]
mailto:[Tower Hamlets Borough Council request email]
6. http://www.towerhamlets.gov.uk/
http://www.towerhamlets.gov.uk/
7. http://www.towerhamlets.gov.uk/
8. mailto:[Tower Hamlets Borough Council request email]

Dear Sir/Madam

FREEDOM OF INFORMATION ACT 2000

Thank you for your email.

Your request is being considered and if the information is held you will
receive the information requested within the statutory timescale of 20
working days as defined by the Freedom of Information Act 2000, subject to
the information not being exempt.

If the time taken to meet your request is likely to exceed 18 hours, we
will contact you and ask you amend your request to bring it below this
time limit. We will assist you with suggestions of how this might be
achieved.

I may also contact you if the request needs to be clarified; this is to
ensure that we provide you with the information you require.

Please note that some information you have requested may not be provided
to you; this will only be information that can be withheld by law. In
most cases the reasons will be explained to you along with your copy of
any information that can be released to you.

Yours faithfully,

Jane Jones

Information Governance Administrative Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4736

[1][email address]

show quoted sections

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References

Visible links
1. mailto:[email address]
file:///tmp/BLOCKED::mailto:[email address]
2. http://www.towerhamlets.gov.uk/
3. mailto:[Tower Hamlets Borough Council request email]

Dear Mr Campbell

FREEDOM OF INFORMATION ACT 2000

Your request for information has been considered under the requirements of
the Freedom of Information Act and the information is attached/below. I
apologise for the delay in providing this response.

" Contractual matters of this type are approved under variation to the
contract and officers have delegated authority to approve variations, the
size and nature of this decision would not require committee approval. We
have however introduced the use of manual footway grit spreaders for
treating pavement areas during severe winter weather. This has been more
effective than filling grit bins for general public use and maintaining
the bins thought the year.

The grit bins are mostly in excess of 20 years old with associated wear
and tear and are unlikely to have any re sale or reuse value. They will
however be recycled."

If you have any queries please get in touch with me to discuss them. You
might like to know that the Council's website www.towerhamlets.gov.uk
contains a section on the Freedom of Information Act that lists other
publications readily available from the Council under its Publication
Scheme.

Yours faithfully

Jane Jones

Information Governance Administrative Officer

Legal Services

6th Floor

Mulberry Place

London E14 2BG

0207 364 4736

[email address]

Most of the information we provide in response to Freedom of Information
Act 2000 request will be subject to copyright protection. In most cases
the copyright will be owned by the London Borough of Tower Hamlets. The
copyright in other information may be owned by another person or
organization as indicated in the information itself.

You are free to use any information supplied for your own use, including
for non-commercial research purposes. The information may also be used for
the purposes of news reporting. However, any other type of re-use, for
example, publishing the information or issuing copies to the public will
require the permission of the copyright holder.

For information where the copyright is owned by the London Borough of
Tower Hamlets, details of the conditions of re-use can be found on our
website at www.towerhamlets.gov.uk.

For information where the copyright is owned by another person or
organization, you must apply to the copyright holder to obtain their
permission.

If you unhappy with this response or wish to complain about any aspect of
the handling of this request please write to:

Corporate Complaints Unit

Tower Hamlets Town Hall

Mulberry Place

5 Clove Crescent

London E14 2BG

If you are subsequently not satisfied with the Council's response to your
complaint you have a right of appeal to the independent Information
Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 01625 545 700

www.informationcommissioner.gov.uk

Further information about the operation of the act is available from the
council's website www.towerhamlets.gov.uk and the information leaflet in
public reception areas in Council buildings.

show quoted sections