Treatment of Freedom of Information Requests - Subjects - Outcomes - Time to Respond

Marlon Campbell made this Freedom of Information request to Sutton Borough Council

The request was successful.

From: Marlon Campbell

19 January 2010

Dear Sutton Borough Council,

For the 100 most recent FOI requests which the council considers
closed, be that because the request was rejected, met, or declared
"not held", please provide the following information:

(1) The date the request was received by the council.

(2) The summary subject of the request - in less than 20 words

(3) The date the request was acknowledged.

(4) The date the initial final response was given

(5) The status of this response, ie met, not held, rejected

(6) Whether an Internal Review was requested, and if so the date on
which this was completed and the outcome status

(7) Whether the FOI Request to the council's knowledge was referred
to the ICO.

(8) Whether the ICO issued any guidance or instruction to the
council following this referral.

(9) The final outcome after the ICO referral.

It is understood that a case may be referred to the ICO after the
council regards it a closed, and so this list request may not be
final and definitive, but at any given time, a FOI Request must be
either open or closed as far as the council, is considered.

This FOI Request is asking about the situation when it is
processed, and a snapshot should be taken, with the date of this
recorded in the reply.

As most of this information must already be held electronically for
administrative reasons by the council, it should not be onerous to
provide it.

Please provide this electronically, preferably in an XLS
spreadsheet.

Yours faithfully,

Marlon Campbell

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From: Freedom Of Information
Sutton Borough Council

20 January 2010

Dear Marion,

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - REF NO - 1991
(please quote in correspondence)

I acknowledge your request for information received on Wednesday 20^th
January 2010.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined by
the Freedom of Information Act 2000, subject to the information not being
exempt or containing a reference to a third party.

If appropriate, the information may be provided in paper copy, normal font
size. If you require alternative formats, e.g. language, audio, large
print, etc. then please let me know.

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case.

A fee may be payable for this information. This will be considered and you
will be informed if a fee is payable. In this event the fee must be paid
before the information is processed and released. The 20 working day time
limit for responses is suspended until receipt of the payment.

Yours sincerely

Natalie

Natalie Morgan

Corporate Customer Care Officer

Policy and Communications Team

Chief Executive's Group

London Borough of Sutton

Civic Offices

St Nicholas Way, Sutton SM1 1EA

Tel: 020 8770 6380

FAX: 020 8770 5404

www.sutton.gov.uk

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From: Morgan Natalie
Sutton Borough Council

16 February 2010


Attachment FOI 1991 16 02 10.xls
31K Download View as HTML


Dear Mr Campbell,

Please see the information in response to your questions provided below
and in the attached spreadsheet.

Freedom of information requests at Sutton are logged on a very basic
tracker system and therefore this information has been pulled together
manually. When requests are closed on our tracker system they are not
listed in order of closure date but in the order they are originally
logged. Therefore the information in the attached spreadsheet provides
the last 100 `closed' FOI requests in the order that they were received.

For the 100 most recent FOI requests which the council considers closed,
be that because the request was rejected, met, or declared
"not held", please provide the following information:

(1) The date the request was received by the council.

Please see column A of the attached spreadsheet.

(2) The summary subject of the request - in less than 20 words

Please see column B of the attached spreadsheet.

(3) The date the request was acknowledged.

All requests our sent an acknowledgement within 48 hours upon receipt
(applied to working days only)

(4) The date the initial final response was given

Please see column C of the attached spreadsheet.

(5) The status of this response, i.e. met, not held, rejected

Please see column D of the attached spreadsheet.

(6) Whether an Internal Review was requested, and if so the date on
which this was completed and the outcome status

For the 100 requests listed in the attached spreadsheet - None has
requested an internal review.

(7) Whether the FOI Request to the council's knowledge was referred
to the ICO.

The Council is not aware of any referrals to the ICO for these requests.

(8) Whether the ICO issued any guidance or instruction to the
council following this referral.

Not applicable

(9) The final outcome after the ICO referral.

Not applicable

I hope this information meets your needs. If you do not understand the
information provided or wish to discuss anything further, please feel free
to contact me using the below contact number.

Please note all material provided by London Borough of Sutton in response
to your request for information is for your personal, non-commercial use.
London Borough of Sutton reserves all rights in the copyright of the
information provided. Any unauthorised copying or adaptation of the
information without express written confirmation from London Borough of
Sutton may constitute an infringement of copyright. Any intention to
re-use this information commercially may require consent. Please forward
any requests for re-use of information to [1][Sutton Borough Council request email]

If you are unhappy with the way in which your request has been handled you
may request an internal review. Please notify us in writing as soon as
possible of your request for a review, and the grounds upon which you feel
the appeal is justified. We will respond to you hopefully within 20
working days of receiving your request, if it is going to take longer we
will let you know. At the end of the appeal process if you remain unhappy
you may refer to the Information Commissioner. Further guidance is
available from their website [2]www.ico.gov.uk

Kind Regards

Natalie

Natalie Morgan

Corporate Customer Care Officer

Policy and Communications Team

Chief Executive's Group

London Borough of Sutton

Civic Offices

St Nicholas Way, Sutton SM1 1EA

Tel: 020 8770 6380

FAX: 020 8770 5404

[3]www.sutton.gov.uk

This email and the information it contains are confidential and intended
solely for

the exclusive use of the individual to whom it is addressed. If you are
not the intended

recipient, this email should not be copied, forwarded, or printed for any
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the contents disclosed to any other person. If you have received this
email in error,

please notify the London Borough of Sutton immediately on +44 (020) 8770
5000 or

email [email address] and then delete the email.

Although the London Borough of Sutton operates anti-virus programmes, it
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References

Visible links
1. mailto:[Sutton Borough Council request email]
2. http://www.ico.gov.uk/
3. http://www.sutton.gov.uk/

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