Transport for Adult Social Care (TASC)

Dear Gokhan

FREEDOM OF INFORMATION REQUEST REF: 2010-553

I am writing to confirm that we received your information request on 4
August 2010. For your information and future communications your request
has been allocated the reference number FOI2010-553. Please quote this
reference in any future correspondence.

We will consider your request and respond in accordance with the
requirements of the Freedom of Information Act 2000. Our duty is to
respond promptly or at least within 20 working days.

Yours sincerely

Robin Yu

Information Protection Assistant

FOIA Team, Business Protection Unit

Information Systems Division (ISD)

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

Web: [1]http://www.rbkc.gov.uk

show quoted sections

Dear Mr. Ozen

FREEDOM OF INFORMATION REQUEST REF: 2010-553

I am responding to your request under the Freedom of Information Act 2000,
which we received on 4 August 2010, for information held by the Council.
You requested:

A: Operational Questions

1. How many buses do you have for adult social care transport?

12

What is their capacity:

8 vehicles carry 10 people + 2 wheelchair passengers; 4 vehicles carry 4
people and 1 wheelchair passenger

and are they fully accessible to disabled people?

Yes

2. Which places do they provide a service to?

Day centres, activity centres, further education colleges

3. What are the operation times during weekdays and at weekends?

Usually between 8am-5pm, weekdays and weekends

4. How many aggregated individual user journeys does the service provide
per year in total? A journey is defined as taking one user from A to B. So
for example a bus taking 10 people to a day centre on one trip would
provide 20 individual journeys:

Approximately 47,632

B: Users' Profile Questions

1. How do people qualify for the service:

They must meet eligibility criteria

And do you use OTs as part of the assessment?

No

2. How many registered service users do you have?

218

Please provide any user profile information in terms of breakdowns
according to age, gender and nature of disability:

Gender: 70% female; 30% male

Age: <20 = 0.5%; 21-30 = 1.5%; 31-64 = 13%; 65> 85.5%

Disability: data not available, but mostly due to age-related walking
impairment

C: Managerial and Financial Questions

1. Does the borough provide travel training?

Yes, travel mentoring, but not for SS transport

If so, do you send out a travel trainer with the service user?

Yes

2. Do you supplement the service with taxis, Taxicard or Plusbus etc?

No - the Taxicard scheme is independent of SS transport. No plusbus

3. What is the annual expenditure on Adult social care transport?

Approximately £760,000 p.a.

4. Has the Borough implemented personal budgets for social care?

Yes

If so, does this include an element for transport for adult social care?

Yes

5. Are you running the service within the Borough or Do you work via
contactors or other service providers?

Provided by contract

Copyright

Please note, all material provided by the Royal Borough of Kensington and
Chelsea in response to your request for information is for your personal,
non-commercial use. The Royal Borough of Kensington and Chelsea reserves
all rights in the copyright of the information provided. Any unauthorised
copying or adaptation of the information without express written
confirmation from the Royal Borough of Kensington and Chelsea will
constitute an infringement of copyright. Any intention to re-use this
information commercially will require consent. Please forward any requests
for re-use of information to the FOI officer ([1][RBKC request email]).

Complaints

I trust this has satisfied your request. Should you be unhappy with the
handling of your request, the Council has an internal complaints process
for handling FOI Act complaints. Complaints are reviewed by the Town Clerk
and Chief Executive or his nominee. A form is available from our website
to lodge your complaint
[2]http://www.rbkc.gov.uk/councilanddemocra...
Please contact us if you do not have website access and we can provide you
with a copy of the form.

Following this review, should you still be unhappy with how your
information request has been handled, you have a further right to appeal
to the Information Commissioner who is responsible for ensuring compliance
with the FOI Act.

Yours sincerely

Robin Yu

Information Protection Assistant

FOIA Team, Business Protection Unit

Information Systems Division (ISD)

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

Web: [3]http://www.rbkc.gov.uk

show quoted sections

References

Visible links
1. mailto:[RBKC request email]
2. http://www.rbkc.gov.uk/councilanddemocra...
http://www.rbkc.gov.uk/councilanddemocra...
3. http://www.rbkc.gov.uk/
http://www.rbkc.gov.uk/