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Trains departing before advertised times
A Freedom of Information request to Department for Transport by P Catterfeld
Department for Transport did not have the information requested.
P Catterfeld
25 June 2009
Dear Sir or Madam,
I recently missed a First Capital Connect train (the 22:04 from St
Pancras to Bedford on 18th June 2008) as the train left nearly a
minute before the advertised/timetable time.
I spoke with somebody at Network Rail and they confirmed that this
is not an unusual occurrence and a computer monitors when this
happens and hence statistics should be available.
I would be grateful if these statistics could be made available in
the public domain - specifically broken down by train companies.
I have written to FCC about this specific incident, but I am very
keen to understand the scale of the problem to try to reduce these
unnecessary passenger frustrations.
Yours faithfully,
P Catterfeld
Lara Bolch
Department for Transport
25 June 2009
Dear Mr Catterfeld
I am writing to acknowledge receipt of your request for information which has been allocated the above reference number. A response will be issued to you in due course.
Regards,
Department for Transport
Information Rights Unit
D/04, Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA
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Yvonne Hewlett-Dunn
Department for Transport
9 July 2009
Please find response attached.
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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.
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