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B Whittle made this Freedom of Information request to Financial Ombudsman Service Limited
The request was refused by Financial Ombudsman Service Limited.
From: B Whittle
18 January 2012
Dear Financial Ombudsman Service Limited,
You use template letters , sentences and paragraphs when dealing
with the public
I require copies of all your template letters , sentences and
paragraphs used when responding to the public
You have 20 working days to provide the information and I require
the information by email
Yours faithfully,
B Whittle
From: Information Rights Officer
Financial Ombudsman Service Limited
19 January 2012
Dear B Whittle
I am emailing to confirm receipt of your request.
You will hear back from us shortly.
Yours sincerely
Information Rights Officer
Knowledge and Information Management
Financial Ombudsman Service, 183 Marsh Wall, London E14 9SR
Email:[email address]
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From: Information Rights Officer
Financial Ombudsman Service Limited
13 February 2012
Dear B Whittle
Please find attached our response to your request for information.
Yours sincerely
Information Rights Officer
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