Dear Sir or Madam,

You will appreciate that most of the population pay more to call an
0844 number than an 01603 number (the latter is often free to
landline and mobile callers). Also the 0844 number is not available
to overseas callers (which often include myself when working
abroad).

Under the provisions of the Freedom of Information Act, please
supply the geographic number which 0844 980 3333 is translated to
by your service provider.

Yours faithfully,

Tim Wright

Dear Mr Wright,

Thank you for your email.

Your request for information is receiving attention. We are making
enquiries to find out if we hold the information, following which we
will write to you further. If we do hold the information and it is not
exempt under the Act, then we will let you know if there is a cost in
making it available.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Norwich City Council
Telephone: 01603 212416
Email: [email address]

show quoted sections

Dear Sara,

Under the terms of the Freedom of Information Act I was due a
response to my request below by 9 June. Please let me have an
update.

Yours sincerely,

Tim Wright

Crowley, Sara
Norwich City Council

11 May 2009
Dear Mr Wright,

Thank you for your email.

Your request for information is receiving attention. We are making
enquiries to find out if we hold the information, following which
we
will write to you further. If we do hold the information and it is
not
exempt under the Act, then we will let you know if there is a cost
in
making it available.

Yours sincerely

Sara Crowley
Trainee Committee Officer, Democratic Services
Norwich City Council
Telephone: 01603 212416
Email: [email address]

-------------------------------------------
From: Tim Wright[SMTP:[email address]]
Sent: 11 May 2009 09:51:09
To: FOI-Queries
Subject: Freedom of Information request - Telephone number Auto
forwarded by a Rule

Dear Sir or Madam,

You will appreciate that most of the population pay more to call an
0844 number than an 01603 number (the latter is often free to
landline and mobile callers). Also the 0844 number is not available
to overseas callers (which often include myself when working
abroad).

Under the provisions of the Freedom of Information Act, please
supply the geographic number which 0844 980 3333 is translated to
by your service provider.

Yours faithfully,

Tim Wright

I am on leave on Wednesday 10 June and shall return on Thursday 10 June.

If your enquiry is in regards to a Freedom of Information Request or the
e-Councillor system, please contact Chris Lambert on T: 212490/ email:
[email address].

If your enquiry is of another nature and is urgent, please contact Sally
Clarke on T: 212034 or email: [email address]

Thanks and regards

Sara Crowley
Trainee Committee Officer
T: 01603 212416

show quoted sections

Dear Mr Wright,

I apologise for the delay in responding to you request for information.

Norwich City Council introduced an 0844 telephone number which replaced
several 01603 numbers. The change of telephone number means customers
will need just need one telephone number when contacting the council
about any matter and will improve customer services.

The former 01603 numbers have been replaced and are no longer available.

The council will be changing phone number from 3 August 2009 will then
have an 03 telephone number.

Yours sincerely

Chris Lambert
Democratic Services Officer
Norwich City Council
01603 212490
[email address]

show quoted sections