taxis and registered assistance dogs - Disability Discrimination

peter heaton made this Freedom of Information request to Wolverhampton City Council

The request was successful.

From: peter heaton

23 June 2009

Dear Sir or Madam,

Please tell me:

1. what arrangements you make to ensure that taxi drivers licensed
by the council do not refuse to carry a passenger who has a
registered assistance dog (you will I hope be aware that this
extends substantially beyond Guide Dogs).

2. How many instances you are aware of where there have been such
refusals, and the reasons why

3. How many complaints you have had about this and how you have
dealt with them.

4. How your council meets its obligations in this respect under
Disability Discrimination legislation, to ensure that people with a
registered assistance dog are not refused by taxi drivers.

Yours faithfully,

Peter Heaton

Link to this

From: Environmental Services
Wolverhampton City Council

25 June 2009

Attachment D0500988.doc
932K Download View as HTML

<<D0500988.doc>>
Dear Sir,

Please find attached acknowledgement letter in connection with your recent
Freedom of Information Act Enquiry.

Regards

Mrs S Pope
Secretary to Chief Regulatory Services Officer

show quoted sections

Link to this

From: Andy Poulton
Wolverhampton City Council

15 July 2009

Attachment FOI REsponse What do they Know Heaton.pdf
84K Download View as HTML

Thank you for your request dated 26 June 2009.

I attached the Council's response for your information.

Regards,

Andy Poulton

Licensing Officer
Wolverhampton City Council
Regeneration & Environment
Civic Centre
St Peter's Square
Wolverhampton
WV1 1DA

Tel: 01902 550186
Email: [email address]

show quoted sections

Link to this

Things to do with this request

Anyone:
Wolverhampton City Council only: