Dear Sir or Madam,

Please tell me:

1. what arrangements you make to ensure that taxi drivers licensed
by the council do not refuse to carry a passenger who has a
registered assistance dog (you will I hope be aware that this
extends substantially beyond Guide Dogs).

2. How many instances you are aware of where there have been such
refusals, and the reasons why

3. How many complaints you have had about this and how you have
dealt with them.

4. How your council meets its obligations in this respect under
Disability Discrimination legislation, to ensure that people with a
registered assistance dog are not refused by taxi drivers.

Yours faithfully,

Peter Heaton

Good Afternoon,
Thank you for your recent request for information shown below. I have
supplied Council's response alongside your original questions and trust
you find the information of use.
Kind Regards
Jane Corrin
Information Manager
Wirral Council

http://www.wirral.gov.uk/LGCL/100004/200...
complaints procedure available here

This information supplied to you is copyrighted to Wirral Council and
continues to be protected by the Copyright, Designs and Patents Act
1988. You are free to use it for your own purposes, including any non
commercial research you are doing and for the purposes of news
reporting. Any other reuse, for example commercial publication, would
require our specific permission, may involve licensing and the
application of a charge.

Sent: 23 June 2009 17:48
To: InfoMgr, FinDMT
Subject: Freedom of Information request - taxis and registered
assistance dogs - Disability Discrimination

Dear Sir or Madam,

Please tell me:

1. what arrangements you make to ensure that taxi drivers licensed
by the council do not refuse to carry a passenger who has a
registered assistance dog (you will I hope be aware that this
extends substantially beyond Guide Dogs).
Q1 Condition of licence to carry assistance dog
2. How many instances you are aware of where there have been such
refusals, and the reasons why
Q2 0
3. How many complaints you have had about this and how you have
dealt with them.
Q3 0
4. How your council meets its obligations in this respect under
Disability Discrimination legislation, to ensure that people with a
registered assistance dog are not refused by taxi drivers.
Q4 Condition of licence to carry assistance dog

Yours faithfully,

Peter Heaton

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