taxis and registered assistance dogs - Disability Discrimination

Enquiries to: Wendy
Twigge

Your Ref:

Our Ref:
FOI/WT/CW/65038

Mr Heaton

Email: [1][FOI #13621 email]
Date: 24 June 2009

Dear Mr Heaton,

Acknowledgement in respect of request for information.

Thank you for your recent correspondence requesting information from the
City Council. Your request was received in our offices on 24 June 2009
and, is being processed in accordance with the Freedom of Information Act
2000.

The information you have requested can be summarised as follows:

. 1.what arrangements you make to ensure that taxi drivers licensed

by the council do not refuse to carry a passenger who has a

registered assistance dog (you will I hope be aware that this

extends substantially beyond Guide Dogs).

2. How many instances you are aware of where there have been such

refusals, and the reasons why

3. How many complaints you have had about this and how you have

dealt with them.

4. How your council meets its obligations in this respect under

Disability Discrimination legislation, to ensure that people with a

registered assistance dog are not refused by taxi drivers.

If the above summary is incorrect or you wish to change any details, let
me know at the earliest opportunity.

A response will be sent to you as soon as possible and in any case within
the statutory deadline which is 20 working days from the working day after
your request was received.

For your information, the Act defines a number of exemptions which may
prevent the release of information you have requested. There will be an
assessment and, if any of the exemption categories apply, the information
will not be provided to you. You will be informed if this is the case.

Please quote the above reference number in all future communications.

Yours sincerely

Miss W Twigge (pp)

Information Manager

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Please find attached response.

Regards,

Kevin Symm

Senior Information Officer

Legal Services

Liverpool City Council

Municipal Buildings

Dale Street

Liverpool

L2 2DH

TEL: 0151 225 3007

[1][email address]

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References

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1. mailto:[email address]

Please find attached additional information.

Regards,

Kevin Symm

Senior Information Officer

Legal Services

Liverpool City Council

Municipal Buildings

Dale Street

Liverpool

L2 2DH

TEL: 0151 225 3007

[1][email address]

show quoted sections

References

Visible links
1. mailto:[email address]