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taxis and registered assistance dogs - Disability Discrimination

peter heaton made this Freedom of Information request to Manchester City Council

The request was successful.

From: peter heaton

23 June 2009

Dear Sir or Madam,

Please tell me:

1. what arrangements you make to ensure that taxi drivers licensed
by the council do not refuse to carry a passenger who has a
registered assistance dog (you will I hope be aware that this
extends substantially beyond Guide Dogs).

2. How many instances you are aware of where there have been such
refusals, and the reasons why

3. How many complaints you have had about this and how you have
dealt with them.

4. How your council meets its obligations in this respect under
Disability Discrimination legislation, to ensure that people with a
registered assistance dog are not refused by taxi drivers.

Yours faithfully,

Peter Heaton

Link to this

From: peter heaton

23 July 2009

Dear Sir or Madam,

Your council should have replied to my FOI request by now and so
are breaking the law.

Yours faithfully,

peter heaton

Link to this

From: Jenette Hicks
Manchester City Council

24 July 2009

Dear Mr Heaton

Re: FOIA Request - Taxis and Registered Assistance Dogs - Reference No:
ENV/7U8QBP

Thank you for your email which was received by the Council on 23rd July
2009.

Please accept my apologies for the delay in responding to your request.
I anticipate that a response will be issued no later than Friday 31st
July 2009

Yours faithfully,

Jenette Hicks
Licensing Unit Manager
Manchester City Council
Neighbourhood Services
PO Box 271
Manchester
M18 8YU

E-mail [email address]
Tel 0161 234 4962
Fax 0161 957 8396

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Link to this

From: Ann Marku
Manchester City Council

28 July 2009

Final response Peter Heaton.doc
78K Download View as HTML

Dear Mr Heaton

Re: FOIA Request - Taxis and Registered Assistance Dogs - Reference No:
ENV/7U8QBP

Thank you for your email which was received by the Council on 23rd July
2009.

Please find attached a response to your query

Please do not hesitate to contact me should you have any further queries.

Regards Ann

Ann Marku
Principal Licensing Officer (Taxis)
Licensing Unit
Town Hall Extension
Room 1012
Manchester City Council
Manchester
M60 2BR
Tel 0161 234 4963
Fax: 0161 234 7036
Email: [email address]
website: www.manchester.gov.uk

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