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taxis and registered assistance dogs - Disability Discrimination

peter heaton made this Freedom of Information request to Sheffield City Council

The request was successful.

From: peter heaton

23 June 2009

Dear Sir or Madam,

Please tell me:

1. what arrangements you make to ensure that taxi drivers licensed
by the council do not refuse to carry a passenger who has a
registered assistance dog (you will I hope be aware that this
extends substantially beyond Guide Dogs).

2. How many instances you are aware of where there have been such
refusals, and the reasons why

3. How many complaints you have had about this and how you have
dealt with them.

4. How your council meets its obligations in this respect under
Disability Discrimination legislation, to ensure that people with a
registered assistance dog are not refused by taxi drivers.

Yours faithfully,

Peter Heaton

Link to this

From: Firstpoint@sheffield.gov.uk
Sheffield City Council

25 June 2009

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Dear Peter

Thank you for your freedom of information email request received at First
Point.

Your request for this information has been forwarded to the information
officer in the Information team, and will be dealt with as promptly as
possible.

You should expect to receive a reply within 20 working days.

For more information visit the councils [1]freedom of information page

Please do not hesitate to contact [2]First Point again with any further
enquiries you may have.

At First Point we are committed to continually improving our service, if
you wish to comment on our service please fill in our [3]Customer
satisfaction survey. This will form an important part of our service
development.

Yours sincerely,

Customer Services
[4]First Point

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