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Tactical Communications

James Davis made this Freedom of Information request to The Association of Chief Police Officers of England, Wales and Northern Ireland

The request was successful.

From: James Davis

2 March 2010

Dear Sir/Madam,

Please could you send me any information relating to ACPO's
adoption, use, purchase or recommendation of the book "Tactical
Communications: Professionally Dealing with the Public and
Diffusing Aggressive Behaviour with Verbal and Non-verbal
Messages".

Yours faithfully,

James Davis

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From: James Davis

12 April 2010

Dear Sir/Madam,

I have not received a prompt reply to this request, I believe that
you should normally have responded by the 31st of March.

Please can you let me know if there is a problem with this request
which has caused it to be delayed.

Yours faithfully,

James Davis

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From: James Davis

4 May 2010

Dear Association of Chief Police Officers,

I have not received a reply to this request, or to my e-mail
inquiring into your tardy response.

This request is now long overdue, and I am now writing to request
that you conduct an internal review as to why your response to this
request as been so slow.

Yours faithfully,

James Davis

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19 July 2010

Sent request to The Association of Chief Police Officers of England, Wales and Northern Ireland again, using a new contact address.

From: Mail Delivery System

19 July 2010

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email address]
SMTP error from remote mailer after RCPT TO:<[email address]>:
host maila.acpo.pnn.police.uk [51.65.226.212]:
550 5.7.1 <[email address]>... Relaying denied

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21 July 2010

Sent request to The Association of Chief Police Officers of England, Wales and Northern Ireland again, using a new contact address.

From: ACPO Vicky Reay

16 August 2010

Dear Mr Davis,

Apologies for the delay in responding to your request for information regarding ACPO's adoption, use, purchase or recommendation of the book "Tactical Communications: Professionally Dealing with the Public and Diffusing Aggressive Behaviour with Verbal and Non-verbal Messages". We didn't receive your original e-mails and as soon as we were aware of this requested that a copy of your original e-mail be forwarded to us by the "What Do They Know" team.

ACPO as an Association has not purchased, adopted or recommended the book in question, (although certain forces may have done); but since ACPO does not play a monitoring role, then it would be impossible to ascertain which forces might have decided to purchase, adopt or recommended the book.

Apologies for not being able to assist you on this occasion.

Kind regards,

Vicky

Vicky Reay
ACPO
Acting Office Manager

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From: James Davis

20 August 2010

Dear Vicky Reay,

Thank you for your response to my request.

Yours sincerely,

James Davis

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