Home Office, Direct Communications Unit, 2 Marsham Street, London
SW1P 4DF, Switchboard 020 7035 4848 Fax: 020 7035 4745 Textphone:
020 7035 4742, E-mail: [email address] Website:
www.homeoffice.gov.uk

via : http://www.whatdotheyknow.com

Friday 12th September 2008

Dear Sirs,

Under the Freedom of Information Act 2000, please disclose:

===========

The latest version or draft of the Statutory Code of Practice which
"The Secretary of State must prepare, and keep under review"
according to the

Serious Crime Act 2008 section 71 Code of practice for disclosure
of information to prevent fraud

http://www.opsi.gov.uk/ACTS/acts2007ukpg...

===========

Please provide the information, ideally by publishing it on your
public world wide website, or alternatively by email.

Ideally this should *not* be in the form of a "copy and paste"
locked Adobe .pdf file, or similar, attachment.

In the unlikely event that this information is not already
available in a standard electronic format, then please explain the
reasons why, when you provide the information in another format.

If you are proposing to make a charge for providing the information
requested, please provide full details in advance, together with an
explanation of any proposed charge.

If you decide to withhold any of the information requested, you
should clearly explain why you have done so in your response, by
reference to the Freedom of Information Act 2000 legislation.

If your decision to withhold is based upon an evaluation of the
Public Interest, for a Qualified Exemption, then you should clearly
explain which public interest(s) you have considered, and why you
have decided that the public interest in maintaining the
Exemption(s) outweighs the public interest in releasing the
information.

If you decide to conduct a Balance of Public Interest evaluation,
you need to estimate any additional time which might be required,
and to inform me of this in your Substantive Reply, within the
mandatory statutory limit of 20 working days for you to respond to
this Freedom of Information Act request.

Under Section 16 the Freedom of Information Act, you have a duty to
provide help and advice, as to how this current request may need to
be modified, if necessary.

I look forward to receiving the information requested as soon as
possible, and in any event, within the statutory 20 working days
from receipt of this email i.e. no later than Monday 13th October
2008

Yours Sincerely,

[pseudonym]

[pseudonymous email address]

N.B. My Name and Address may be available on request, but neither
of these are required at this stage under the Freedom of
Information Act, according to Guidance and legally binding Decision
Notices from the Information Commissioner's Office.

Reference : T20452/8

Thank you for your e-mail enquiry of 12/09/2008 1:20:09 PM

A reply is attached.

Copy of attachment to follow by email.

show quoted sections

[Subject only] FW: FOI Request

show quoted sections

Communication Directorate

Direct Communications Unit

1st Floor Peel Building

2 Marsham Street, London SW1P 4DF

Switchboard 020 7035 4848

E-mail [Home Office request email] www.homeoffice.gov.uk
<http://www.homeoffice.gov.uk/>

12th January 2009

Dear Sir/Madam,

In 2007, the Home Office received more than 20,000 letters and e-mails
from the public.

Our aim is to provide clear, accurate and prompt responses to your
queries and we need your help to ensure we are providing a good level of
service. In order to make improvements to the service we provide, we
need to know what you thought about how we answered your correspondence
and what you think we could do better. Please note that we are
interested in your views on how we answered your correspondence, not on
the actual Home Office policy.

We have designed an online survey that will give us the feedback we
need. It should take around 10 minutes to complete and is your chance
to influence how the Home Office communicates with you in the future.

You will receive an e-mail from [email address]
<mailto:[email address]> within the next 24 hours. This will
provide you with a unique ID number and password so that you can
complete the survey on-line. You will need to do this by 9 February
2009 so the responses can be collated by FDS International Ltd, an
independent research company, who will forward the results to the Home
Office for action.

Thank you.

Yours faithfully,

Signed

Ian Goswell

Communication Directorate

show quoted sections

Dear Sir/ Madam,

You should have received an email from the Home Office within the last 24
hours inviting you to take part in a short online survey.

We are FDS, an independent market research agency which has been
commissioned by the Home Office to carry out the survey. If you have any
questions about it, please do not hesitate to contact myself, Brian Westra
at FDS on 020 7272 7766.

To begin the survey, please click on the link below.
[1]http://www.munrowebsurveys.co.uk/mrIWeb/...
185&[password]

Your ID and password will be entered automatically. In certain
circumstances, you may be asked for your ID and password. They are:-
Your ID:- 2185
[password]

I would like to thank you in advance for taking part in this survey. Please
note that the deadline for completion is Monday 9th February 2009.

Yours sincerely

Brian Westra

show quoted sections

Dear CTS Public enquiry account 1,

FAO: Ian Goswell, Communication Directorate

The Home Office obviously have not noticed, or do not care, that
the WhatDoTheyKnow.com email address actually represents several
different FOIA request correspondents.

Is getting a sub-contractor to send a "market research" survey by
email to "Home Office correspondents", including FOIA requesters, a
good idea ?

How is sneakily including a personalised tracking ID and Password
legitimate ? Why is this necessary for bulk aggregate statistics
for a survey ?

How can the Home Office trust that any replies they get to this
survey, are actually from genuine FOIA request correspondents, now
that the survey logon ID and Password have been published here on
WhatDoTheyKnow.com (and indexed by search engines) ?

Yours sincerely,

Watching Them, Watching Us