Dear Sir or Madam,

I've recently discovered that I can legally park my scooter in
Westminster covered car parks for free whilst on street parking is
charged at £1 per day.

The first thing that struck me is why isn't free covered parking
advertised? If it is, can you tell me where? Is it advertised in or
around the covered car parks?

When I pay to park in bays on the street, my scooter gets moved
around and even has been taken off the stand and allowed to stand
wedged in, it has also been moved out of the bay completely. Why
should I pay for that privilege when I can park in a marked out bay
for free in a covered parking lot?

Lastly, it doesn't seem fair that I now park for free, with
security and patrols, whilst remaining protected from the weather
and yet a week ago I was paying to stand in the weather with mobile
phone in hand to pay for none of that at all. What is the rationale
behind that? If you were considerate about your customers, how do
you justify that we pay for nothing and yet get protection for no
charge at all?

Not really part of this, but just an added comment, the pay by
phone system is really atrocious and I'm so glad I don't have to
deal with it any more!

Yours faithfully,

Anthony Cannon

Confirmation of Freedom Of Information Request

Thank you for your request for information.

Your request details have now been recorded and will be passed on to the
appropriate Divisional Records Officer for action.

This Freedom Of Information Request was based on the following
information:

Name: Anthony Cannon
Address: See email address
Email: [FOI #17410 email]
Telephone:
Request Details: Dear Sir or Madam,

I've recently discovered that I can legally park my scooter in
Westminster covered car parks for free whilst on street parking is
charged at £1 per day.

The first thing that struck me is why isn't free covered parking
advertised? If it is, can you tell me where? Is it advertised in or
around the covered car parks?

When I pay to park in bays on the street, my scooter gets moved
around and even has been taken off the stand and allowed to stand
wedged in, it has also been moved out of the bay completely. Why
should I pay for that privilege when I can park in a marked out bay
for free in a covered parking lot?

Lastly, it doesn't seem fair that I now park for free, with
security and patrols, whilst remaining protected from the weather
and yet a week ago I was paying to stand in the weather with mobile
phone in hand to pay for none of that at all. What is the rationale
behind that? If you were considerate about your customers, how do
you justify that we pay for nothing and yet get protection for no
charge at all?

Not really part of this, but just an added comment, the pay by
phone system is really atrocious and I'm so glad I don't have to
deal with it any more!

FOI Reference Number: 4300
Target Completion Date: 25/09/2009

Please do not reply to this email.
This is an automatic response to your request, and replies to this message
will not be actioned.

If you need to contact Westminster City Council regarding your request,
please contact:

mailto:[Westminster City Council request email]
Tel:020 7641 3921

show quoted sections

Dear Sir <<FOI4300 Cannon ABD.doc>>

Please find attached response with respect to the above request.

Yours sincerely,

A Daly

show quoted sections

Dear Customer Relations,

Thanks for your response, it is a bit lacking though, still
unanswered:

1) Is it [free parking for motorcycles] advertised in or around the
covered car parks?

Unless visitors visit your website before comiong to Westminster,
how would they know underground car parks are free?

2) When I pay to park in bays on the street, my scooter gets moved
around and even has been taken off the stand and allowed to stand
wedged in, it has also been moved out of the bay completely. Why
should I pay for that privilege when I can park in a marked out bay
for free in a covered parking lot?

The cabinet member report does not address this issue at all.

3) If you were considerate about your customers, how do
you justify that we pay for nothing and yet get protection for no
charge at all?

The bays I used to use had no security, how does Paragraph 6.13
(security devices) alter this fact, I am still asked to pay for
nothing different and I still get security in underground car parks
for free.

Yours sincerely,

Anthony Cannon