Revenue derived from new council 0845 number

Jim Cook made this Freedom of Information request to Mendip District Council

The request was successful.

From: Jim Cook

18 February 2010

Dear Mendip District Council,

Please advise what percentage of revenue from the councils new
benefits/council tax helpline (08453003352) will go to mendip
district council and capita respectively

Yours faithfully,

Jim Cook

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From: Weaver, Lisa
Mendip District Council

18 February 2010


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Customer Services

Cannards Grave Road, Shepton Mallet, Somerset BA4 5BT

Telephone: 01749 648999 Fax: 01749 344050

Email: [email address]

Minicom: 01749 341622 www.mendip.gov.uk

My Ref FOI/2010/853 Direct Line: 01749 341XXX
Please Reply to: Fiona Lyons Ext: XXX
e-mail Fax: 01749 341542

18 February 2010

Dear Mr Cook

Re: Freedom of Information Act 2000

Request for access to information Reference Number: FOI/2010/853

Tax Helpline

I acknowledge your request for access to information under the Freedom of
Information Act 2000 as detailed above.

Under the Act the Council has 20 working days to comply with your request,
subject to any Exemptions that may apply. This deadline will expire on 18
March 2010.

Please do not hesitate to contact me if you have any queries regarding
your request. I have enclosed a copy of the Council's guidance note The
Freedom of Information Act and You for your reference.

Yours sincerely

Fiona Lyons

Data Protection Officer

The contents of this e-mail are intended for the named addressee only.
This email may contain information which is confidential or privileged.
Unless you are the named addressee you may not copy or use it, act in
reliance on it, or disclose it to anyone else. If you have received this
email in error please notify Mendips Strategic ICT Dept on 01749 341270 or
by email at [email address] and then destroy it.

The Council reserves the right to monitor, record and retain any incoming
and outgoing emails for security reasons and for monitoring internal
compliance with the Council's policies including the policy relating to
email use. Email monitoring and / or blocking software may be used, emails
may also be disclosed to other people under legislation, particularly the
Freedom of Information Act 2000

Unless this email relates to Mendip District Council business it will be
regarded by the Council as personal and will not be authorized or sent on
behalf of the Council. The sender will have sole responsibility for any
legal actions or disputes that may arise.

Mendip District Council makes every effort to keep its network secure and
free from viruses. However you do need to check this email and any
attachments to it for viruses and accuracy as the Council can take no
responsibility for any viruses, errors or omissions which are transferred
or arise as a result of the transmission of this email.

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From: Weaver, Lisa
Mendip District Council

23 February 2010


Attachment 853 Response.pdf
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My Ref FOI/2010/853 Direct Line: 01749 341XXX
Please Reply to: Fiona Lyons Ext: xxx
e-mail Fax:

23 February 2010

Dear Mr Cook

Re: Freedom of Information Act 2000

Request for access to information - FOI/2010/853

Tax Helpline

With reference to your request under the Freedom of Information Act 2000,
please find the information you have requested on the attached Response.

Please do not hesitate to contact me if you require any further assistance
in this matter.

Yours sincerely

Fiona Lyons

Data Protection Officer

The contents of this e-mail are intended for the named addressee only.
This email may contain information which is confidential or privileged.
Unless you are the named addressee you may not copy or use it, act in
reliance on it, or disclose it to anyone else. If you have received this
email in error please notify Mendips Strategic ICT Dept on 01749 341270 or
by email at [email address] and then destroy it.

The Council reserves the right to monitor, record and retain any incoming
and outgoing emails for security reasons and for monitoring internal
compliance with the Council's policies including the policy relating to
email use. Email monitoring and / or blocking software may be used, emails
may also be disclosed to other people under legislation, particularly the
Freedom of Information Act 2000

Unless this email relates to Mendip District Council business it will be
regarded by the Council as personal and will not be authorized or sent on
behalf of the Council. The sender will have sole responsibility for any
legal actions or disputes that may arise.

Mendip District Council makes every effort to keep its network secure and
free from viruses. However you do need to check this email and any
attachments to it for viruses and accuracy as the Council can take no
responsibility for any viruses, errors or omissions which are transferred
or arise as a result of the transmission of this email.

show quoted sections

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