Dear Sir or Madam,

Can you please tell me if any research has ever been conducted or
commissioned relating to the Council's web site? (For example, what
the public would like to see on it, how usable it is, etc.) This
should not include wide-ranging eternal studies that survey many
council sites at once, if not directly requested by the Council,
but solely research that the Council itself has carried out or
directly authorised. This should include any research carried out
amongst staff or council members, and even informal or ad hoc
research (such as collating comments made) should be included.

If any such research has been performed, I would request electronic
copies of any final reports and/or presentations produced, along
with details of when the report was produced, by whom, and at what
cost.

Yours faithfully,

Colin

Dear Mr Marshall

Thank you for your Freedom of Information Enquiry of 28th June 08.

Please find attached Lisburn City Council's reply.

(See attached file: Colin Marshall Reply.pdf)

Kind Regards
Jayne Boyde

Jayne Boyde
Marketing Co-Ordinator
Lisburn City Council
Tel: 028 9250 9221
Fax: 028 9250 9459

Colin Marshall
<request-936-aa
cf5c00@whatdoth To
eyknow.com> FOI requests at Lisburn Borough
Council <[Lisburn City Council request email]>
28/06/2008 cc
10:40
Subject
Freedom of Information request -
Research into Web Site

Dear Sir or Madam,

Can you please tell me if any research has ever been conducted or
commissioned relating to the Council's web site? (For example, what
the public would like to see on it, how usable it is, etc.) This
should not include wide-ranging eternal studies that survey many
council sites at once, if not directly requested by the Council,
but solely research that the Council itself has carried out or
directly authorised. This should include any research carried out
amongst staff or council members, and even informal or ad hoc
research (such as collating comments made) should be included.

If any such research has been performed, I would request electronic
copies of any final reports and/or presentations produced, along
with details of when the report was produced, by whom, and at what
cost.

Yours faithfully,

Colin

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