Dear Sir or Madam,

Can you please tell me if any research has ever been conducted or
commissioned relating to the Council's web site? (For example, what
the public would like to see on it, how usable it is, etc.) This
should not include wide-ranging eternal studies that survey many
council sites at once, if not directly requested by the Council,
but solely research that the Council itself has carried out or
directly authorised. This should include any research carried out
amongst staff or council members, and even informal or ad hoc
research (such as collating comments made) should be included.

If any such research has been performed, I would request electronic
copies of any final reports and/or presentations produced, along
with details of when the report was produced, by whom, and at what
cost.

Yours faithfully,

Colin

Dear Sir or Madam,

Can you please update me as to the status of this request, which I
believe should have been answered by now?

Yours,

Colin

Colin

Can you please resend your request so that it can be dealt with as I am
unable to locate your initial message.

Regards

Florence Wilson
Head of Administration and Personnel

show quoted sections

Florence,

My original message, sent on 28th June, is set out again below.

Colin

----

Can you please tell me if any research has ever been conducted or
commissioned relating to the Council's web site? (For example, what
the public would like to see on it, how usable it is, etc.) This
should not include wide-ranging eternal studies that survey many
council sites at once, if not directly requested by the Council,
but solely research that the Council itself has carried out or
directly authorised. This should include any research carried out
amongst staff or council members, and even informal or ad hoc
research (such as collating comments made) should be included.

If any such research has been performed, I would request electronic
copies of any final reports and/or presentations produced, along
with details of when the report was produced, by whom, and at what
cost.

Dear Colin

Thank you for re-sending your request about research into the Council's
web-site.

I am to advise you that the Council has not conducted any research
relating to its web-site.

I trust that you will find the Council's response to satisfy the duty of
disclosure imposed by the Freedom of Information Act 2000. However, I
would advise you that if you are unhappy with the response or if you are
unhappy with the way we hand handled your request you have the right to
seek a review of this matter by writing to:

Mr. J. A. McLaughlin

Chief Executive

50 Ballyronan Road

Magherafelt

BT45 6EN

If after such a review you are still unhappy with the response, you have
the right to appeal to the Information Commissioner who will undertake
an independent review. The Information Commissioner may be contacted at
the following address:

Information Commissioner's Office

51 Adelaide Street

Belfast

BT2 8FE

If you have any queries in relation to this letter, please do not
hesitate to contact me.

Regards

Florence Wilson

Head of Administration and Personnel