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Request for contact email address for Consumer Direct service
Carl Barfield made this Freedom of Information request to Department for Business, Enterprise and Regulatory Reform
The request was successful.
From: Carl Barfield
30 October 2008
Dear Sir or Madam,
Please could you direct me to where I can find the contact email
address on the Consumer Direct web site? The contact page
(http://www.consumerdirect.gov.uk/contact) does not detail one but
rather gives the option of a web form. I wish to email them direct.
I'm sure that, as the department that oversees this law is upheld,
you are aware that all information society services are required to
publish a contact email address on their web site, as per The
Electronic Commerce (EC Directive) Regulations 2002, so expect it
is an oversight to not publish one on your own Consumer Direct web
site. Either that or I have missed it when searching the site -
hence my request.
I look forward to your reply.
Yours faithfully,
Carl Barfield
From: Robinson David (COMMS)
4 November 2008
Dear Mr Barfield,
The people to contact in regards to the Consumer Direct website, are:
Ian Bennett who is the OFT's FOI man at:
[1]mailto:[email address]
and
David Fisher who manages Consumer Direct at OFT at:
[2]mailto:[email address]
I hope this is helpful,
David
BERR Ministerial Correspondence and Enquiry Unit
020 7215 5000
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1. mailto:[email address]
2. mailto:[email address]
From: Carl Barfield
7 November 2008
Dear Robinson David (COMMS),
Many thanks for your reply. Much appreciated.
Yours sincerely,
Carl Barfield
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Richard Taylor left an annotation ( 3 June 2009)
David.Fisher (at-sign) oft.gsi.gov.uk
FOI requests to the Office of Fair Trading can be made via:
http://www.whatdotheyknow.com/body/oft
The above response also released the email address of a specific individual as an FOI contact at the OFT:
Ian.Bennett (at-sign) oft.gsi.gov.uk
Mr Bennett has written to WhatDoTheyKnow to point out that he has nothing specifically to do with the Consumer Direct website.
--
Richard - WhatDoTheyKnow.com volunteer
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