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R. Burton made this Freedom of Information request to Scottish Public Services Ombudsman
The request was partially successful.
From: R. Burton
7 March 2009
Dear Sir or Madam,
In the years 2003 to 2009 the SPSO has received 641 “comeback”
complaints from the public about the decisions made by the SPSO.
Please can you provide copies of the “comeback complaints” that
were submitted to the SPSO together with the SPSO’s investigation
reports and responses to the complainant for the period October
2007 to end of March 2008 under a Freedom of Information request.
The documents released by the SPSO should be redacted in terms of
38 (1)(b) and 26 (a) of the FOISA to protect the complainants
identity.
Yours faithfully,
R. Burton
From: Ask
Scottish Public Services Ombudsman
7 March 2009
This is an automated receipt from SPSO to let you know that we have
received your email. Please do not reply to this.
If your email to us was a new complaint, we will register it and will
acknowledge it in writing within the next three working days. We will also
give you a reference number which you should use in any future
correspondence with us.
If your email was not about a new complaint, it will be forwarded to the
appropriate colleague who will reply to you in due course.
show quoted sections
From: Ask
Scottish Public Services Ombudsman
6 April 2009
Dear Mr Burton,
Please find attached our response to your request for information.
Yours sincerely,
Louise Rae
Information Analyst
show quoted sections
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