Register

Dear Mr Hardwicke Carruthers

Could you please clarify which risk register you are requesting? There
are three types referred to in the strategy.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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Dear Mr Hardwicke Carruthers

The operational risk register is quite large, but it does not have any
entries in relation to specific councils. I will respond to your request
as soon as possible.

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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Dear Mr Hardwicke Carruthers

As I said in my previous email, it doesn't include entries relating to
specific councils. It therefore follows that it doesn't contain entries
on specific Ombudsman's findings either.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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Dear Mr Hardwicke Carruthers

As you had asked for various specific entries, and implied that these
were all you were interested in - and I had assured you that these
entries did not exist - I was waiting to hear from you exactly what it
was you wanted. We had established that the operational risk register is
very large.

If you could clarify which register(s) it is you want, I will consider
your request again.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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Dear Mr Hardwicke Carruthers

As mentioned before, the specific items you were requesting don't exist
on the operational risk register. I will look into the possibility of
providing an index.

There is also a strategic risk register and the third type is a project
or programme risk register. This isn't one register, but these are set
up for specific projects. I will find out what project registers exist
and let you know.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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Dear Mr Hardwicke Carruthers

I attach redacted copies of the strategic risk register and the
operational risk register.
There is only one project risk register at the moment - in relation to
our replacement complaint management system (COIN). The reason why I am
not sending this register, and why the registers I am sending are
redacted, are given in the accompanying S.36 certificate from Nigel
Karney.

I trust this now completes our response to your request, but if you feel
I have not dealt properly with your request, you have the right to
appeal and, should you wish to do so, I can supply a copy our internal
complaints procedure. You also have the right to apply to the
Information Commissioner to determine whether your request has been
properly dealt with. You should note however that the Commissioner will
not consider any complaint where you have not first exhausted our
internal complaints process or where there has been undue delay in
contacting him. You will be able to obtain further details of the
Information Commissioner's role from the website on www.ico.gov.uk.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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Dear Mr Hardwicke Carruthers

This is to confirm receipt of your request for a review. I have passed
your request to Mr Karney. I attach a copy of our complaints leaflet for
information.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

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the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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Dear Mr Hardwicke Carruthers

Mr J R White has carried out a review of the response to your request
about the risk registers. I attach his letter.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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Dear Mr Hardwicke Carruthers

We have never identified the CLAE as not being covered by the Freedom of
Information Act. If you refer to Schedule 1, Part IV, you will see the
Commission listed as a body covered by the Act.

Applying the public interest test is a requirement if certain exemptions
under the Act are applied - s.36 being one of them.

The question of Mr Karney's authority to apply s.36 is a separate issue.
In your request for a review you said: "I am unable to understand how
Nigel KARNEY can be authorised by a government department to make
decisions on what information to
release.. when the CLAE and the LGO have no links with a government
department (apart from budgetry). My understanding is that KARNEY
is an employee of the CLAE.. Could you provide clarification on
this point."

As this question had not been asked before, Mr White has not considered
it as part his review of Mr Karney's decision. You have asked for the
same information separately. In your request CS/08/0115 you've asked:
"In a letter of about 28 October Nigel Karney, Deputy Chief Executive
and Secretary to the CLAE identified that he had been authorised by
Department of communities and Local government ['DCLG'] to apply a
public interest test to an FoI request please provide a copy of his
authorisation.

Please additionally identify if KARNEY is employed by the CLAE or
DCLG. It is my understanding that the CLAE is independent of
government, and is responsible for its own decisions. Please
confirm if my understanding is correct."

And in your request CS/08/0117 you've asked: " Under Information
Commissioner Notice FS50086128 related to a claim of a s36 exemption by
the Cabinet Office.. the qualified person for the internal review was
identified as having to be a Minister.

As KARNEY claims he is acting under the authorisation of the
Department of Communities and Local Government please provide
copies of all correspondence with the Minister related to the claim
for internal review...

Please additionally provide copies of all correspondence with the
LGO's related to this issue - particularly related to what appears
to be identification that they are not independent and have been
identified as not being independent by a member of their senior
staff."

So, we will deal with this point in our responses to your requests
CS/08/0115 and CS/08/0117.

Yours sincerely

Hilary Pook
Communications & Records Manager
Local Government Ombudsman's Office
Tel: 020 7217 4734
www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.

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From: Hilary Pook
Sent: 29 January 2010 16:47
To: 'Stuart Hardwicke CARRUTHERS'
Subject: RE: Freedom of Information request - Register

Dear Mr Carruthers

I attach a letter and further information relating to the request below.

Yours sincerely

Hilary Pook
Communications & Records Manager | DL: 020 7217 4734 | Local
Government Ombudsman's offfice | 10th Floor | Millbank Tower |
Millbank | London | SW1P 4QP | www.lgo.org.uk |
|

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