Follow this request
There is 1 person following this request
Act on what you've learnt
Similar requests
Alcohol Expenditure
To Liverpool City Council by John Randall 24 February 2008
Leafleting within the City Centre
To Liverpool City Council by Xxxxx Xxxxx 7 April 2008
Postal voting statistics by ward
To Liverpool City Council by Alan Smithee 26 May 2008
Information available under the Audit Commission Act 1998 (Section 15)
To Liverpool City Council by Allan Lewis 4 July 2008
Reports from South Central Neighbourhood Management Team to Assistant Executive Director Housing and Neighbourhoods
To Liverpool City Council by Martin Dunschen 17 August 2008
Superlambananas
To Liverpool City Council by Charlotte 23 August 2008
Local Government Ombudsman
To Liverpool City Council by A Johnson 24 August 2008
Allotment waiting list data
To Liverpool City Council by Margaret Campbell 19 December 2008
Liverpool Direct BT contracts
To Liverpool City Council by Julian Todd 9 July 2008
Retention of benefit records
To Liverpool City Council by George Rydell 22 September 2008
Refuse and recycling collection contract signed with Veolia
Francis Irving made this Freedom of Information request to Liverpool City Council
The request was successful.
From: Francis Irving
17 December 2007
Dear Sir or Madam,
Please send me a copy of the contract Liverpool City Council signed
with Veolia for refuse and recycling collection.
Thanks for your help!
Francis
From: Mail Delivery System
18 December 2007
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email address]
SMTP error from remote mailer after RCPT TO:<[email address]>:
host cluster3.eu.messagelabs.com [193.109.255.67]:
550-Invalid recipient <[email address]
550 > (#5.1.1)
show quoted sections
20 December 2007
Sent request to Liverpool City Council again, using a new contact address.
From: Liverpool Direct
Liverpool City Council
20 December 2007
Thank you for your e-mail.
This e-mail confirms we have received your enquiry.
We will endeavour to respond to this enquiry within 24 hours, but please
note that during
busy periods it may take up to 3 working days to reply to you.
In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.
Please do not respond to this e-mail as it has been generated
automatically.
Liverpool Direct
Winner - 'Best in Public Sector', Call Centre
Association Excellence Awards 2004 Liverpool,
European Capital of Culture 2008
show quoted sections
References
Visible links
1. http://www.liverpool.gov.uk/
From: Liverpool Direct
Liverpool City Council
20 December 2007
Dear Francis,
Thank you for your recent e-mail.
I have forwarded your enquiry to our Environmental Services Department
who will respond to you directly.
Please contact us if you have any further queries we may assist with.
Yours sincerely
Liverpool Direct
[email address]
www.liverpool.gov.uk
Liverpool, European Capital of Culture 2008
Would you prefer to receive your council tax bill via email? Go to
www.liverpool.gov.uk and complete the easy online registration form.
show quoted sections
From: Francis Irving
14 February 2008
Dear Liverpool Direct,
Hi - I sent this request to you on 20th December, and haven't
received a reply yet.
Could you track down why I haven't?
Thanks!
Francis
From: Liverpool Direct
Liverpool City Council
14 February 2008
Thank you for your e-mail.
This e-mail confirms we have received your enquiry.
We will endeavour to respond to this enquiry within 24 hours, but please
note that during
busy periods it may take up to 3 working days to reply to you.
In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.
Please do not respond to this e-mail as it has been generated
automatically.
Liverpool Direct
Winner - 'Best in Public Sector', Call Centre
Association Excellence Awards 2004 Liverpool,
European Capital of Culture 2008
show quoted sections
References
Visible links
1. http://www.liverpool.gov.uk/
From: Liverpool Direct
Liverpool City Council
14 February 2008
Dear Mr Irving,
Thank you for your recent e-mail.
I have re-forwarded your enquiry for a response from the environmental
services department as soon as possible.
Please contact us if you have any further queries we may assist with.
Yours sincerely
Liverpool Direct
[email address]
www.liverpool.gov.uk
Liverpool, European Capital of Culture 2008
Would you prefer to receive your council tax bill via email? Go to
www.liverpool.gov.uk and complete the easy online registration form.
show quoted sections
From: Francis Irving
22 May 2008
Dear Liverpool Direct,
Hi, I still don't have a response to this request which I made back
in December.
You have already forwarded my request to the environmental services
department twice, and I still have no response from them.
Could you trace what has happened?
See
http://www.whatdotheyknow.com/request/re...
for the full correspondence.
Yours sincerely,
Francis
From: Liverpool Direct
Liverpool City Council
22 May 2008
Thank you for your e-mail.
This e-mail confirms we have received your enquiry.
We will endeavour to respond to this enquiry within 24 hours, but please
note that during
busy periods it may take up to 3 working days to reply to you.
In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.
Please do not respond to this e-mail as it has been generated
automatically.
Liverpool Direct
Winner - 'Best in Public Sector', Call Centre
Association Excellence Awards 2004 Liverpool,
European Capital of Culture 2008
show quoted sections
References
Visible links
1. http://www.liverpool.gov.uk/
From: Liverpool Direct
Liverpool City Council
22 May 2008
Dear Francis Irving,
Thank you for your recent e-mail.
We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.
Please contact us if you have any further queries we may assist with.
Yours sincerely
Liverpool Direct
[1][email address]
[2]www.liverpool.gov.uk
Liverpool, European Capital of Culture 2008
Would you prefer to receive your council tax bill via e-mail? Go to
[3]www.liverpool.gov.uk and complete the easy online registration form.
show quoted sections
Liverpool City Council
23 May 2008
Dear Mr Irving
FOI REQUEST NO: 29133
RE: Refuse and recycling collection contract
Many thanks for your recent communication requesting information under the
Freedom of Information Act 2000, dated 22nd May.
I understand that you have sent this request in previously to Liverpool
Direct Limited, unfortunately it should have been forwarded to Wendy Twigge
Information Manager by Liverpool Direct Limited who deals with all
information requests. Miss Twigge has not received this request until 22
May, 2008 and apologies for this delay.
Your request will now be processed and as soon as we have the appropriate
information Miss Twigge will respond to you.
I should be grateful if you would quote the above FOI Request No in all
future communications.
Many thanks
Yours sincerely
Wendy Twigge
Information Manager
show quoted sections
From: Francis Irving
12 August 2008
Hi Wendy,
I made a Freedom of Information request to you on 17th December
2007, and have still not received a reply.
I have repeatedly reminded you to reply. You can see the full
record of correspondence here:
http://www.whatdotheyknow.com/request/re...
You are now clearly breaching the Freedom of Information Act
section 10 (1). I am writing to ask you to comply now, by sending
me a copy of the contract Liverpool City Council signed with Veolia
for refuse and recycling collection.
If you do not immediately answer my request following this email,
please consider it instead a request for an internal review, and
send this to the person within Liverpool City Council who handles
FOI reviews.
I would also like to point out that under the Audit Commission Act
1998 s15 (1)(a) the contract with Veolia is open for inspection at
certain times of year by the public. Because of this, the contract
cannot be commercially confidential, as it is clearly not
confidential.
If you refuse this request on the grounds of commercial
confidentiality, then I shall be complaining to the Information
Commissioner.
Your easiest course of action, to save you and the people in your
council a lot of hassle, and to not waste my time and taxpayers
money, is simply to attach the contract and send it to me.
I look forward to your prompt response.
Francis Irving
From: Liverpool Direct
Liverpool City Council
12 August 2008
Thank you for your e-mail.
This e-mail confirms we have received your enquiry.
We will endeavour to respond to this enquiry within 24 hours, but please
note that during
busy periods it may take up to 3 working days to reply to you.
In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.
Please do not respond to this e-mail as it has been generated
automatically.
Liverpool Direct
Winner - 'Best in Public Sector', Call Centre
Association Excellence Awards 2004 Liverpool,
European Capital of Culture 2008
show quoted sections
References
Visible links
1. http://www.liverpool.gov.uk/
From: Liverpool Direct
Liverpool City Council
12 August 2008
Dear Francis Irving,
Thank you for your recent e-mail.
We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.
Please contact us if you have any further queries we may assist with.
Yours sincerely
Liverpool Direct
[email address]
www.liverpool.gov.uk
Liverpool, European Capital of Culture 2008
Would you prefer to receive your council tax bill via e-mail? Go to
www.liverpool.gov.uk and complete the easy online registration form.
show quoted sections
From: Francis Irving
20 August 2008
Dear Sir or Madam,
I am requesting an internal review of the following Freedom of
Information request.
http://www.whatdotheyknow.com/request/re...
I originally sent it on 20 December 2007, and have received no
reply, just automated acknowledgements.
Yours sincerely,
Francis
From: Liverpool Direct
Liverpool City Council
20 August 2008
Thank you for your e-mail.
This e-mail confirms we have received your enquiry.
We will endeavour to respond to this enquiry within 24 hours, but please
note that during
busy periods it may take up to 3 working days to reply to you.
In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.
Please do not respond to this e-mail as it has been generated
automatically.
Liverpool Direct
Winner - 'Best in Public Sector', Call Centre
Association Excellence Awards 2004 Liverpool,
European Capital of Culture 2008
show quoted sections
References
Visible links
1. http://www.liverpool.gov.uk/
From: Liverpool Direct
Liverpool City Council
20 August 2008
Dear Mr Francis Irving,
Thank you for your recent e-mail.
We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.
Please contact us if you have any further queries we may assist with.
Yours sincerely
Liverpool Direct
[email address]
www.liverpool.gov.uk
Liverpool, European Capital of Culture 2008
Would you prefer to receive your council tax bill via e-mail? Go to
www.liverpool.gov.uk and complete the easy online registration form.
show quoted sections
From: Woods, Rob
Liverpool City Council
2 September 2008
Dear Mr. Irving
I am writing to confirm that I have now obtained a copy of the contract
that you require.
However, due to the size of the document it cannot be sent in electronic
format as it is in excess of 10Mb and will be stopped from being sent due
to restrictions on the Councils e-mail servers.
If you would let me have a forwarding address I would be happy to send a
copy of the report to you.
Kind regards
Rob Woods
Rob Woods
Finance & Legal Services Directorate
Legal Services
Room 221
Municipal Buildings
Dale Street
Liverpool L2 2DH
Tel: 0151 225 6712
Fax: 0151 225 2392
e-mail: [1][email address]
Liverpool European Capital of Culture 2008
P Please consider the environment before printing this e-mail. Thank you
show quoted sections
References
Visible links
1. mailto:[email address]
From: Glanville, Andrea
Liverpool City Council
13 March 2009
Dear Mr Irving
Please find attached Part A & Part B of the Veoila Contract. Part C is
currently being considered as part may be exempt for public release, I
will endeavour to get this information to you as soon as possible.
Please accept my apologies for the delay in issuing this information to
you and do appreciate your continued patience with the organisation.
Regards
Andrea Glanville
Legal Services
Liverpool City Council
Municipal Buildings
Dale Street
Liverpool
L2 2DH
Telephone 0151 225 2709
Fax: 0151 225 2392
email: [1][email address]
show quoted sections
References
Visible links
1. mailto:[email address]
From: Jain, Rajat
Liverpool City Council
19 March 2009
Our ref: WT/ FOI & EIR 29133
Dear Mr Irving
Re: Your Freedom of Information Act 2000/ Environmental Information
Regulations 2004 request.
I refer to your Freedom of Information Act request referred to in your Web
link:
[1]http://www.whatdotheyknow.com/request/re...
I apologise on behalf of the Council for the delay in responding.
In fact as the contract relates to environmental information, it must be
treated as a request for information under the Environmental Information
Regulations 2004 (EIR) and not the Freedom of Information Act 2000 (FOI).
You have previously been provided with Parts A & B of the contract. Please
find attached the final Part C previously referred.
As will be noted, information considered to be prejudicial to commercial
interests has been redacted. The Council has only sought to specifically
redact out the prices quoted by the contractor. Accordingly, that portion
of the information has been withheld under the following EIR exceptions:
Regulations 12(5)(e) & (f) -. Under Reg 12(5)(e), information can be
withheld if disclosure would adversely affect the confidentiality of
commercial or industrial information where such confidentiality is
provided by law to protect a legitimate economic interest. Reg 12(5)(f)
applies where disclosure would adversely affect the interests of the
supplier of the information.
I shall deal with these 2 exceptions collectively as they are
interrelated.
The prices provided to the Council were submitted as part of the tendering
process for the contract. Accordingly an implicit duty of confidence
exists in common law, as there would have been a reasonable expectation on
the part of bidders that pricing information submitted as part of a bid
would be held in confidence for the purposes of assessment. Further, the
participation in the tendering process gives rise to the information being
supplied under confidential circumstances.
The pricing information quoted is of legitimate economic interest to the
tendering company, in that if released, it would be of value to a
competitor thereby compromising the bidder's competitive edge.
It follows from the above that releasing the pricing information would
adversely affect the interests of the supplier of the information under
Reg 12(5)(f).
In weighing up the public interest, the Council accepts that there is a
legitimate public interest in knowing what pricing data inform Council
decisions relating to the expenditure of public funds. However I have
weighed this against, what I consider to be the greater public interest in
the Council being able to consider contracts in an environment whereby
bidders can compete on a level playing field. I would suggest that it is
in the greater public interest in ensuring that the tendering process has
integrity and is executed in a fair basis of merit and not tactical
advantage gained. The Council would have no control over the information
were it to be released into the public domain.
Please note that the Council rejects your assertion that the above
exceptions (in the context of EIR) cannot be applied as the contracts are
available for public inspection under Section 15(1)(a) of the Audit
Commission Act 1998 (ACA). Inspection of documents under ACA concerns
itself with limited rights of access to "interested persons", only when an
audit takes place, and only to those documents relating to the audit. This
may or may not specifically include this contract requested.
I compare this to EIR and FOI which provides for a right to access all of
the time. An equivalent in FOI would be that the information is reasonably
accessible to the public under s21. The circumstances permitting access
under ACA are more constrained than under FOI, otherwise, had this been an
FOI request, the Council would have been entitled to rely upon the Section
21 exemption i.e that the information is reasonably accessible by other
means.
Accordingly the Council is entitled to consider this request under the
appropriate legislation applicable, i.e. under EIR, and not under other
legislation that may or may not necessarily facilitate disclosure.
However, the Council is quite content for you to test this out, by way of
challenge to the ICO, with whom we have consulted before forming this
view.
As some information has been withheld, please treat this communication as
a refusal notice under EIR Reg 14. I am also obliged to inform you of your
rights to make further representation under EIR Reg 11, which I set out
below:
"11. - (1) Subject to paragraph (2), an applicant may make representations
to a
public authority in relation to the applicant's request for environmental
information if
it appears to the applicant that the authority has failed to comply with a
requirement
of these Regulations in relation to the request.
(2) Representations under paragraph (1) shall be made in writing to the
public
authority no later than 40 working days after the date on which the
applicant believes
that the public authority has failed to comply with the requirement.
(3) The public authority shall on receipt of the representations and free
of charge -
(a) consider them and any supporting evidence produced by the applicant;
and
(b) decide if it has complied with the requirement.
(4) A public authority shall notify the applicant of its decision under
paragraph (3)
as soon as possible and no later than 40 working days after the date of
receipt of the
representations.
(5) Where the public authority decides that it has failed to comply with
these
Regulations in relation to the request, the notification under paragraph
(4) shall
include a statement of -
(a) the failure to comply;
(b) the action the authority has decided to take to comply with the
requirement; and
(c) the period within which that action is to be taken".
Please note that representations under Regulation 11 can made to the
Council under the first stage of the Have Your Say Scheme. You can either
complete a form on-line at our website -
[2]http://www.liverpool.gov.uk/feedback_for... or you can complete
a form at any One Stop Shop or Library. Alternatively, you can write to
us at Liverpool Direct, Freepost, NWW 3400A, Liverpool L1 3ZZ
If you remain dissatisfied you may also apply to the Information
Commissioner for a decision about whether the request for information has
been dealt with in accordance with the Environmental Information
Regulations 2004.
The Information Commissioner's website is [3]www.ico.gov.uk and the postal
address and telephone numbers are:-
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF. Fax number 01625 524 510, DX 20819, Telephone 01625
545745. Email - [4][email address] (they advise that their email is
not secure).
Finally kindly acknowledge safe receipt.
Yours sincerely
Rajat Jain
Solicitor
Finance & Legal Services
Liverpool City Council
0151 225 3132
show quoted sections
References
Visible links
1. http://www.whatdotheyknow.com/request/re...
2. http://www.liverpool.gov.uk/feedback_for...
http://www.liverpool.gov.uk/feedback_for...
3. http://www.ico.gov.uk/
http://www.ico.gov.uk/
4. mailto:[email address]
mailto:[email address]
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Make and explore Freedom of Information requests






Francis Irving left an annotation ( 5 September 2008)
I contacted Rob Woods directly. Unfortunately it turns out they only have a hard copy after all, so he has to send it by post instead.
Link to this