Re: Data Protection Act

Marie Griffiths made this Freedom of Information request to Pennine Care NHS Foundation Trust

The request was partially successful.

From: Marie Griffiths

5 March 2010

Dear Pennine Care NHS Foundation Trust,

Please provide the following information regarding your
responsibilities under the Data Protection Act (DPA):

1. How many requests do you get under the DPA each year?
2. How do you verify the authenticity of DPA requests?
3. Do you conduct regular DPA audits / have an auditing policy?
4. Do you maintain data on errors in information covered by the
DPA?
a. If so, please provide data for the past 5 years.

Yours faithfully,

Marie Griffiths

Link to this

From: Michelle Webb

9 March 2010

Thank you for your request dated 5th March 2010 received at this office on
6th March 2010. I would like to clarify the information you are seeking:-

1. Does this relate to Subject Access requests under Section 7 of the Data
Protection Act?

4. We maintain incidents reporting inaccurate recording of information and
we carry out a series of data quality checks, can you be more specific as to
the type of information you are seeking?

Regards
Michelle Webb
Information Governance Assistant/
Subject Access Co-ordinator
Corporate Governance Department
Pennine Care NHS Foundation Trust
Tel: 0161 604 3146
Fax: 0161 604 3389
[email address]

show quoted sections

Link to this

From: Marie Griffiths

2 June 2010

Dear Michelle Webb,

Apologies for the delay in responding to your query.

"1. Does this relate to Subject Access requests under Section 7 of
the Data Protection Act?"
- Yes it does.

"4. We maintain incidents reporting inaccurate recording of
information and we carry out a series of data quality checks, can
you be more specific as to
the type of information you are seeking?"
- For this question I would like to know how many errors are
discovered in data covered by the DPA each year.

Yours sincerely,

Marie Griffiths

Link to this

From: Spiers Jenny
Pennine Care NHS Foundation Trust

2 July 2010

Attachment 3058.pdf.rtf
226K Download View as HTML

Attachment 3056.pdf.rtf
80K Download View as HTML

Attachment 2791.pdf.rtf
96K Download View as HTML

Dear Ms Griffiths

Thank you for your request for information under the Freedom of
Information Act for the Trust's responsibilities under the Data Protection
Act 1998. I can now respond as follows:

1. How many requests do you get under the DPA each year?

The full report for 2009/10 will be published in September. We do not
have a full report for previous years.

2. How do you verify the authenticity of DPA requests?

I have attached copies of the Trust Access to Health Records policy and
Data Protection policy

3. Do you conduct regular DPA audits/have an auditing policy?

I have attached a copy of our Data Quality policy. Other policies are
available on our website www.penninecare.nhs.uk

4. Do you maintain data on errors in information covered by the DPA?

We maintain a record of any requests for amendments to health records made
to the central subject access team.

I am sorry for the delay in responding to your request.

Regards

Jenny Spiers

Information Governance Manager

Pennine Care NHS Foundation Trust HQ

0161 604 3145

[mobile number]

[1][email address]

References

Visible links
1. mailto:[email address]

Link to this

MARIA HALL left an annotation (15 February 2011)

I requested copies of my medical records in November 2008 and repeatedly thereafter. In March 2010 I wrote a letter of complaint to the CEO and eventually received the records in July 2010.

The records were grossly inaccurate and defamatory. There were records relating to 5 other patients included in my records, one of which was contained confidential and very personal data.

My records were missing for years, were eventually found in October 2008 and were missing again in February 2010.

I am currently in the complaints system with the Trust concerning these and other very serious matters, following which I will refer these matters to the Ombudsman, the CQC and the Information Commissioner.

I think the Government should address the problem of inaccurate records before implementing a national database. I am opting out of the summary care records system and would advise every citizen to do so unless they have examined their GP and hospital records and are satisfied that these are accurate.

Link to this

Things to do with this request

Anyone:
Pennine Care NHS Foundation Trust only: