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Re: Data Protection

Marie Griffiths made this Freedom of Information request to Health and Social Care Information Centre

The request was successful.

From: Marie Griffiths

5 March 2010

Dear Health and Social Care Information Centre,

Please provide the following information regarding your
responsibilities under the Data Protection Act (DPA):

1. How many requests do you get under the DPA each year?
2. How do you verify the authenticity of DPA requests?
3. Do you conduct regular DPA audits / have an auditing policy?
4. Do you maintain data on errors in information covered by the
DPA?
a. If so, please provide data for the past 5 years.

Yours faithfully,

Marie Griffiths

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From: Enquiries, CRM
Health and Social Care Information Centre

8 March 2010

Re: Enquiry Ref: NIC-42567-D3J7N

Dear Marie

Re: Information Request – Freedom of Information Act 2000

I am writing to acknowledge that your request for information was received
by The Information Centre on (08-03-2010)

Your request is currently being considered. If The Information Centre is
able to provide you with the information you have requested, then under
the Freedom of Information Act you are entitled to receive it within 20
working days. We may need to contact you to clarify your request.

May I take this opportunity to explain the Freedom of Information Act in
more detail. The Act defines a number of exemptions which may prevent the
release of some or all of the information you have requested. The
Information Centre will assess your information request in light of the
exemptions. If exemptions do apply, then The Information Centre may
decide not to release all, or part, of the information you have
requested. I shall inform you if this is the case, and advise you of your
rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken by The Information
Centre as to whether to release the information to you. You will be kept
informed if this is the case.

The response to your request will be sent to you by email, however if you
require your response in any other format, please contact me to discuss a
suitable format.

The Information Centre will not normally charge a fee to provide you with
the information you have requested, unless the cost of dealing with your
request is more than £450. If it appears likely that your request will
cost more, I will write to you again asking if you are willing to pay the
fees incurred, clearly setting out what those fees will be (in accordance
with the Freedom of Information Act).

If you have any queries or should you wish to make a complaint about the
manner in which your request is being processed then please do not
hesitate to contact me at the above address in the first instance. Any
complaints will be investigated in accordance with the Information
Centre’s complaints procedure.

Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner’s Office, Wilmslow,
Cheshire and on the Information Centre’s website.

I will be in contact with you shortly.

Yours sincerely,

Contact Centre Team
The Information Centre for health and social care

1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

Tel: 0845 300 6016
E-mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

[3]MyIC: Save time, save effort

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From: Enquiries, CRM
Health and Social Care Information Centre

8 March 2010

Dear Marie Griffiths ,

Thank you for contacting the NHS IC Contact Centre

Thank you for your enquiry 'Freedom of Information request - Re: Data
Protection ' received on 08/03/2010 09:17 . Your enquiry has been logged
and we will do our best to resolve this as soon as possible.

Please quote reference number NIC-42567-D3J7N on all future communications
regarding this enquiry.

We are continually measuring our level of customer service and we may
invite you to participate in a very short survey. This survey is anonymous
and will be sent to you on resolution of your enquiry. No individual will
be identified and responses will only be viewed in aggregate.
If you do not wish to participate please advise us by e-mailing
[1][NHS Information Centre request email]

Kind Regards

Contact Centre Team
The NHS Information Centre for Health and Social care
Tel: 08453006016
E-Mail: [2][NHS Information Centre request email]
[3]http://www.ic.nhs.uk

Save Time. Save Effort.

Get faster, easier access to the information you need

[4]MyIC: Save time, save effort

References

Visible links
1. mailto:[NHS Information Centre request email]
2. mailto:[NHS Information Centre request email]
3. http://www.ic.nhs.uk/
4. http://www.ic.nhs.uk/myic

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From: Enquiries, CRM
Health and Social Care Information Centre

15 March 2010

Dear Marie Griffiths,

Further to your recent enquiry 'Freedom of Information request - Re: Data
Protection' received on 08/03/2010 09:17, it has been necessary to assign
this to our specialist team for further investigation.

Thank you for your patience and we will endeavour to keep you informed of
the status of your enquiry.

Please quote reference number NIC-42567-D3J7N in all future communications
regarding this enquiry.

Kind Regards

Contact Centre Team

The Information Centre for Health and Social Care

Tel: 08453006016

E-Mail: [1][NHS Information Centre request email]

[2]http://www.ic.nhs.uk

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/

Link to this

From: Enquiries, CRM
Health and Social Care Information Centre

22 March 2010

Dear Marie Griffiths ,

Thank you for your patience, may I apologise for the delay in obtaining a
response to your enquiry 'Freedom of Information request - Re: Data
Protection ' received on 08/03/2010 09:17 . Enquiry reference number
NIC-42567-D3J7N .

I can confirm this has been escalated to our specialist team who are still
dealing with your request.

We will endeavour to keep you informed of the status of your enquiry.

Kind Regards

Contact Centre Team

The Information Centre for Health and Social Care

Tel: 08453006016

E-Mail: [1][NHS Information Centre request email]

[2]http://www.ic.nhs.uk

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/

Link to this

From: Enquiries, CRM
Health and Social Care Information Centre

29 March 2010

Dear Marie Griffiths

Thank you for your patience, may I apologise for the delay in obtaining a
response to your enquiry Freedom of Information request - Re: Data
Protection received on 08/03/2010 09:17 - reference number NIC-42567-D3J7N

I can confirm this has been escalated to our specialist team who are still
dealing with your request.

We will endeavour to keep you informed of the status of your enquiry.

Kind Regards

Contact Centre Team
The Information Centre for Health and Social Care
Tel: 08453006016
E-Mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/

Link to this

From: Enquiries, CRM
Health and Social Care Information Centre

30 March 2010


Attachment NIC 42567 D3J7N FINAL FOI Response comments.pdf
76K Download View as HTML


Re: Enquiry Ref: NIC-42567-D3J7N

Dear Marie,

Many thanks for your email. In response to your request, our Information
Governance team has asked us to forward on their reply to you.

Please see the attached document.

Hope this is useful.

Kind Regards,

Matthew Norridge

Contact Centre Team
The NHS Information Centre
1 Trevelyan Square
Boar Lane
Leeds
LS1 6AE

Tel: 0845 300 6016

E-mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

We are continually measuring our level of customer service and invite you
to participate in a very short survey. This survey is anonymous and no
individual will be identified. Please follow the link to access our
survey. Thank you for your time.

[3]https://www.wave.ic.nhs.uk/Services/pane...

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From: Enquiries, CRM
Health and Social Care Information Centre

30 March 2010

Dear Marie Griffiths ,

According to our records, your enquiry NIC-42567-D3J7N has been resolved
and we have now closed our enquiry log.

If you require any further assistance please do not hesitate to contact
us.

Kind Regards

Contact Centre Team
The NHS Information Centre for health and social care
Tel: 08453006016
E-Mail: [1][NHS Information Centre request email]
[2]http://www.ic.nhs.uk

Save Time. Save Effort.
Get faster, easier access to the information you need

[3]MyIC: Save time, save effort

References

Visible links
1. mailto:[NHS Information Centre request email]
2. http://www.ic.nhs.uk/
3. http://www.ic.nhs.uk/myic

Link to this

From: Marie Griffiths

30 March 2010

Dear Enquiries, CRM,

Thank you for your all your help in responding to this request it
is much appreciated

Yours sincerely,

Marie Griffiths

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