questions for council tax and business rates and bailiffs

George Cant made this Freedom of Information request to North East Lincolnshire Council

The request was successful.

From: George Cant

28 January 2009

Dear Sir or Madam,

questions for council tax and business rates

A forward note.

In relation to the collection and cost and administration of
council tax

Please proved the information for all years that you have records
for all years from 2000 up to the current year.

Prior information.

What actions /policy changes have been applied by the council to
improve collection rates of council tax collection / business rates
since 2000 and what date did they come into affect from

Please can you if possible split the answers for the questions
below for council tax and business rates

The number of notices sent each year.

1 How many are sent within April, before the end of the month.

The number of summons

1 How many are sent within within the first 14 weeks

2. what conditions/consideration are used to deicide weather to go
to this stage.

3. who is responsible to the public for the management of this
figure and the funds it generates

4. the figure is quite regular from 2003, has there been any
reviews to see who ( what sector of the public ) is affected by
this. IE ( do we make sure that this figure does not include many
working poor )

Number of Liability Orders

1. how many of this number are already paying previous council taxs
under agreement or arraignment

2. what conditions/consideration are used to deicide weather to go
to this stage.

3. who is responsible to the public for the management of this
figure and the funds it generates

4. the figure is quite regular from 2003, has there been any
reviews to see who ( what sector of the public ) is affected by
this. IE ( do we make sure that this figure does not include many
working poor )

5. How many of these liability orders end up being the same amount
due from the public at the end of the year. ( ie how many get
reduced due to changes in circumstance )

6. Is someone that's been served a liability order still a
successful collection, ( re collection rate )

7.

Profit Generated from liability orders

1. Can I have a complete input and output for this account with
relative dates, for each year from 2000 because I am trying to find
out the following

1 How much of this figure get paid to bailiffs or in respect of
bailiffs action and can it be broken down into reasons ( ie
corrected mistakes in relation to who's liable, none collectables,
incorrect accounts, benefit changes )

2. How much of this figure is used to pay council staff and what
staff does it pay

3. Who decides on the break up and payments of this money

4. what reviews have been done on this figure and what were there
findings. ( probably no reviews )

5. Who would be responsible for keeping an eye on this figure for
the public.

6. How much is used to pay local solicitors and can that be broken
down by solicitor.

Cases sent to bailiffs

1. how many of these cases are sent to the bailiff for current year
that the council tax is due for

2. How many of the cases sent to the bailiffs end up being
corrected afterwards by the council ()

3. Who in our council is responsible for reviewing the efficiency
of these action ( ie who is responsible to the public )

4. What reviews have been done in relation to the amount of cases
sent and the impact on the public .5. How many cases get returned
by the bailiffs each year and for what general reasons

6 What are the conditions that you give to the bailiffs in relation
to there interactions with the public in relation to collecting (
ie vulnerable people )

7. What review have been done into the effectiveness of this method
of collection and what dates were they done.

8. What consideration has been done by the council in relation to
the profits generated by the bailiffs in relation to collecting
council tax/nndr and what were there outcomes

9 How many of the cases that are sent to the bailiffs for people
that are not in receipt of benefit, end up with the people claiming
benefits for that or subsequent years

10 How many cases get sent to the courts/baillif for people in
receipt of benefits for that year..

11. How much is incorrectly paid to bailiffs by the public each
year.

Other actions taken by our council against the tax payers

Can you list for each year, the following.

1. Bankruptcy threatened

2. Bankruptcy action started

3. Bankruptcy action completed

4. What is the total costs for each of the above actions, ( If
costable )

5. How many attachment of earnings do we achieve each year

6. please list all further actions taken between liability orders
and bankruptcy that the council tax do against the tax payers each
year.

7. Please list any reviews that you have done on the above figures
and point to the outcome

8 What is the total costs for each of the above actions, ( If
costable )

The collection rates of council tax.

Can you explain how you achieve such a high published collection
rate and how the above figures are reflected in the published rate

Can you explain what the consequence of a low published collection
rate would have on the staff, senior management and cabinet of the
council

Yours faithfully,

George Cant

Link to this

From: Customer Requests
North East Lincolnshire Council

29 January 2009

Dear Mr Cant,

Thank you for contacting us. Your request has been forwarded onto the
relevant department for them to take the appropriate action.

For future contact regarding this issue please use the reference number
CRM 766050.

Yours sincerely,

Customer Requests

show quoted sections

Link to this

From: George Cant

26 February 2009

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of North East
Lincolnshire Council's handling of my FOI request 'questions for
council tax and business rates and bailiffs'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/qu...

Yours sincerely,

George Cant

Link to this

From: Customer Requests
North East Lincolnshire Council

26 February 2009

Dear Mr Cant,

Thank you for contacting us. Your request has been forwarded onto the
relevant department for them to take the appropriate action.

For future contact regarding this issue please use the reference number
CRM 775908.

Yours sincerely,

Customer Requests

show quoted sections

Link to this

Norman: Hinks left an annotation (24 December 2009)

Still no review? Send it to the commissionersz, it would appear someone is breaking the law

Link to this

George Cant left an annotation (24 December 2009)

Hi, am going through with the commissionare for this and most of the others for north east lincolnshire council.

http://www.whatdotheyknow.com/user/georg...

These are the figures anyhow http://www.crazycouncil.co.uk/?page_id=143

this is the biggest problem http://www.whatdotheyknow.com/request/co...

Link to this

From: Ellis, Paul
North East Lincolnshire Council

18 March 2010


Attachment CRM766050.pdf
42K Download View as HTML

Attachment Debt Recovery Strategy 09.pdf
47K Download View as HTML

Attachment CouncilTaxAndNNDRFigures 2000 1.pdf
10K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2001 2.pdf
10K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2002 3.pdf
10K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2003 4.pdf
11K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2004 5.pdf
15K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2005 6.pdf
15K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2006 7.pdf
15K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2007 8.pdf
15K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2008 9.pdf
15K Download View as HTML

Attachment CouncilTaxAndNNDRFigures2009 10.pdf
14K Download View as HTML

Attachment attachment.txt
0K Download View as HTML


FS50253832 - Freedom of Information request response CRM 766050

Dear Mr Cant,

In your Freedom of Information request of 28th January 2009, CRM 766050, you asked a number of questions about Council Tax and business rates (NNDR). I am pleased to confirm that North East Lincolnshire Council holds except when stated the information you have asked for, which is provided in the attached documents.

<<CRM766050.pdf>> <<Debt Recovery Strategy 09.pdf>>

<<CouncilTaxAndNNDRFigures 2000-1.pdf>> <<CouncilTaxAndNNDRFigures2001-2.pdf>> <<CouncilTaxAndNNDRFigures2002-3.pdf>> <<CouncilTaxAndNNDRFigures2003-4.pdf>> <<CouncilTaxAndNNDRFigures2004-5.pdf>> <<CouncilTaxAndNNDRFigures2005-6.pdf>> <<CouncilTaxAndNNDRFigures2006-7.pdf>> <<CouncilTaxAndNNDRFigures2007-8.pdf>> <<CouncilTaxAndNNDRFigures2008-9.pdf>> <<CouncilTaxAndNNDRFigures2009-10.pdf>>

For a number of your questions we have estimated that the time required for the activities needed to locate, retrieve and extract the information you have requested would exceed the appropriate limit of £450 (18 hours). Attached is a web link to the Council's Charging Policy for information requests, which clearly sets out our responsibilities and how the charging policy is applied.

http://www.nelincs.gov.uk/council-and-de...

The employee time required for the activities needed to locate, retrieve and extract the information you have requested is calculated at a standard rate of £25 per hour. When the appropriate limit of £450 (18 hours) is exceeded we have the option to either decline to comply with your request or apply a charge for the estimated time required to meet your request.

As a Council we are committed to the Freedom of Information Act and are happy to support where ever possible any request for information we receive. We would like to offer you our advice and assistance to refine your request, so the appropriate limit will not be exceeded and the information can be provided to you free of charge.

For your information and to assist your consideration of how to proceed with your request, the Council's system allow us to identify and produce a snapshot of the position of Council Tax and NNDR recovery at the present time, but this cannot be produced retrospectively without manual checking and cross referencing of accounts.

Please let me know if you wish to discuss refining your request in line with the appropriate limit or wish us to investigate further the estimated costs that will be incurred in meeting your original request.

I trust the above information answers your questions in full.

If you are unhappy with the response you have received, you have the right to request an internal review by the Council, if following this you are still dissatisfied you may contact the Office of the Information Commissioner. If you wish to request an internal review, please contact me and I will make the necessary arrangements.

A copy of this response will be sent to the Office of the Information Commissioner in relation to your complaint FS50253832

Yours sincerely

Paul Ellis

Corporate Records and Information Manager

North East Lincolnshire Council

show quoted sections

Link to this

Bradley Roberts left an annotation (20 March 2010)

Hi George,

Thought they might do this. Why not break your requests down to bite-sized chunks and request the data over a number of months - if you have time.

Bradley

Link to this

George Cant left an annotation (21 March 2010)

Hi brad,

By looking at what they are not answereding, you can see what they dont want to tell.

Look at how they avoided the questions on how the money thats gained from liability orders is spent.

What do the poor people pay for, is my favourate way of asking this question.

And i beleive the answer is bonus for staff, I have put this through CIPFA

Link to this

From: George Cant

9 November 2010

Dear Ellis, Paul,

Just review this and i noticed you had not answered the following

-----------------------------------
"1. Bankruptcy threatened

We have estimated that the time needed to check the Council Tax
accounts and identify were a bankruptcy was threatened would exceed
the appropriate limit of
£450 (18 hours work).

2. Bankruptcy action started

The number of bankruptcy actions started in each of the financial
years requested,
are:

2004/05
2005/06
2006/07
2007/2008
2008/2009
All Years
Bankruptcy
11
71
37
15
13
147

We do not hold information on the number of bankruptcy actions
started for the financial years prior to 2004/05

3. Bankruptcy action completed

Can you please clarify what you mean by the term ‘Bankruptcy action
completed’? "
--------------------------------------------

What do i mean by the term bankruptcy action completed, I mean how
many of these were taken to court were you perused the Bankruptcy
order.
and how many of them became subsequently bankrupt. ???

Yours sincerely,

George Cant

Link to this

From: Ellis, Paul
North East Lincolnshire Council

9 November 2010

Dear Mr Cant

I am pleased to acknowledge your request for information received on 09 November 2010, which has been allocated the reference number 20101115.

Your request has been passed to the relevant department for processing and you can expect your response within the 20 working day limit. If it will take us longer than 20 working days to respond to you, we will inform you of this and provide you with the expected date for receiving the response.

Further information about how we will deal with your Freedom of Information requests is available on our website at: http://www.nelincs.gov.uk/council-and-de...

Please feel free to contact me if you require any further information or assistance quoting the reference number above.

Yours sincerely

Paul Ellis
Corporate Records and Information Manager
North East Lincolnshire Council

show quoted sections

Link to this

From: Ellis, Paul
North East Lincolnshire Council

10 November 2010

Dear Mr Cant

Thank you for your request under the Freedom of Information Act made on 9th November 2010, reference number 20101115.

I am pleased to confirm that North East Lincolnshire Council holds the information you have requested.

The number of bankruptcies granted by year is as follows

2004/05 6 (Started 11)
2005/06 29 (Started 71)
2006/07 5 (Started 37)
2007/08 10 (Started 15)
2008/09 8 (Started 13)
All Years 58 147

If you are unhappy with the response you have received, you have the right to request an internal review by the Council. If following this you are still dissatisfied you may contact the Office of the Information Commissioner. If you wish to request an internal review, please contact me and I will make the necessary arrangements.

Yours sincerely

Paul Ellis
Corporate Records and Information Manager
North East Lincolnshire Council

show quoted sections

Link to this

Things to do with this request

Anyone:
North East Lincolnshire Council only:
Would you like to work with the team that built this site? We’re recruiting.