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Publication averages?
D. Speers made this Freedom of Information request to Care Quality Commission
The request was successful.
From: D. Speers
12 June 2009
Dear Sir or Madam,
Please can you tell me:
1) the average time taken to publish an investigation Report once
it has been completed?
2)Are the results of investigation reports ever shared between
interested parties prior to publication?
Yours faithfully,
D. Speers
From: Spedding, Tallulah
Care Quality Commission
15 June 2009
Dear Sir/Madam
Thank you for your email of 12th June 2009 in which you request access to
information in accordance with the Freedom of Information Act 2000.
We will respond to your request as soon as possible and in any event
within 20 working days following the day of receipt of your request. This
means that you should expect to receive our response by 10th July 2009.
We will write to you before the deadline for response should we be unable
to meet it.
Please do not hesitate to contact me should you have any further queries.
Kind Regards
Tallulah
Tallulah Sutherland-Spedding
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [1][email address]
Direct Tel: 020 7448 1766
Internal Tel: 3816
Statutory requests for information made pursuant to access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to: [2][Care Quality Commission request email]
The contents of this email and any attachments are confidential to the intended recipient. They may not be disclosed to or used by or copied in any way by anyone other than the intended recipient. If this email is received in error, please notify us immediately by clicking "Reply" and delete the email. Please note that neither the Care Quality Commission nor the sender
accepts any responsibility for viruses and it is your responsibility to scan or otherwise check this email and any attachments.
Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Care Quality Commission.
References
Visible links
1. mailto:[email address]
2. blocked::mailto:[Care Quality Commission request email]
file:///tmp/blocked::blocked::mailto:[Care Quality Commission request email]
From: D. Speers
15 June 2009
Dear Spedding, Tallulah,
Thank you for your response and I appreciate you time.
Kind Regards
Yours sincerely,
D. Speers
From: Information Access
Care Quality Commission
17 June 2009
Dear Sir/Madam
Thank you for your request of 12th June 2009 which I acknowledged in my email to you of
15th June 2009. Before I am able to proceed with your request I require some further clarification.
I am informed that there are many different types of reports produced by the Care Quality Commission
For example those in relation to Social Care Inspection, those undertaken routinely with respect to
Healthcare providers and also specific investigations into services.
I would therefore be grateful if you could confirm which type of reports you are reffering to in your request
Because each type of report is subject to a different process.
I look forward to receiving this clarification.
Best Wishes
Tallulah
Tallulah Sutherland-Spedding
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [email address]
Direct Tel: 020 7448 1766
Internal Tel: 3816
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
17 June 2009
Dear Information Access,
Thank you for your explanation and to further clarify my request, I
have included my previous questions...AND further information as
requested:
1) the average time taken to publish an
investigation Report once it has been completed?
AND I am specifically referring to investigation reports into
Serious Adverse Incidents/Serious Untoward Incidents in mental
health services.....and can you confirm that the language relating
to SAI and SUI have are one and the same meaning?
2)Are the results of investigation reports ever shared between
interested parties prior to publication? AND this is also in
relation to Investigations of Serious Adverse Incidents /Serious
Untoward Incidents in mental health services?
Thank you again, I appreciate your time.
Yours sincerely,
D. Speers
From: Information Access
Care Quality Commission
18 June 2009
Dear Sir/Madam
Many Thanks for your clarification which I received yesterday.
I will now continue to process your request in accordance with
Freedom of Information Act 2000.
Best Wishes
Tallulah
Tallulah Sutherland-Spedding
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [email address]
Tel: 0300 616161
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
18 June 2009
Dear Information Access,
Thank you and can I clarify is the WDTK site is not considered via
email for this purpose?
Yours sincerely,
D. Speers
From: D. Speers
18 June 2009
Dear Information Access,
Thank you and can I clarify if the WDTK site is not considered via
email for this purpose?
Yours sincerely,
D. Speers
From: D. Speers
18 June 2009
Dear Sir or Madam,
Sorry I was correcting something and pressed the wrong button:o/
I will await your response via my personal email address as
previously agreed.
My apologies again
Yours sincerely,
D. Speers
From: Information Access
Care Quality Commission
18 June 2009
Dear Sir or Madam
I am sorry I am confused as to what action you would
like me to take. Would you like me to respond via a
personal email address in relation to your request regarding
Publication averages?
Kind Regards
Tallulah
Tallulah Sutherland-Spedding
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [email address]
Direct Tel: 020 7448 1766
Internal Tel: 3816
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
18 June 2009
Dear Information Access,
My apologies for the confusion. I did send a follow on and stated
my intention to await your response via my personal email address
in relation to my requerst for publication averages et al.
For ease of ref I have included my previous questions...AND further
information as requested:
1) the average time taken to publish an investigation Report once
it has been completed? AND I am specifically referring to
investigation reports into Serious Adverse Incidents/Serious
Untoward Incidents in mental health services.....and can you
confirm that the language relating to SAI and SUI have the same
meaning?
2)Are the results of investigation reports ever shared between
interested parties prior to publication? AND this is also in
relation to Investigations of Serious Adverse Incidents /Seriousn
Untoward Incidents in mental health services?
My apologies again, I appreciate your time.
Yours sincerely,
D. Speers
From: Information Access
Care Quality Commission
23 June 2009
Dear Sir/Madam
We seem to have crossed wires somewhere. I do not have your personal email, only the website email address to which to reply. Could you please forward me the address which you wish the response to your publication averages request to go to.
Many Thanks
Sorry for the further confusion.
Best Wishes
Tallulah
Tallulah Sutherland-Spedding
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [email address]
Direct Tel: 020 7448 1766
Internal Tel: 3816
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
23 June 2009
Dear Information Access,
My apologies for any confusion.
My email address is [email address], I am happy for the response to
my publication averages request to go to this address.
With thanks
Dee Speers
From: Information Access
Care Quality Commission
23 June 2009
Many Thanks
Tallulah
Tallulah Sutherland-Spedding
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [email address]
Direct Tel: 020 7448 1766
Internal Tel: 3816
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
27 June 2009
Dear Information Access,
Can I assume that answers to my FOI questions will still be on
course for 10th July?
Thanks again
Yours sincerely,
D. Speers
From: Information Access
Care Quality Commission
29 June 2009
Dear Sir/ Madam
We will write to you before the deadline for a response (10th July 2009)
should we be unable to meet it.
Kind Regards
Information Access Officer
Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
03000 61 61 61
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
29 June 2009
Dear Information Access,
Thank you for your update.
Yours sincerely,
D. Speers
From: D. Speers
29 July 2009
Dear Information Access,
I believe your response to my FOI question on Publication Averages
is now overdue. Under the FOI Act, you are breaking the law and
should have replied by now and I shall shortly be seeking further
support from the Information Commissioner's office. Please respond
within the next 24 hours to prevent further action being taken.
Yours sincerely,
D. Speers
From: Lok, Kim
Care Quality Commission
29 July 2009
Dear Ms Speers,
Thank you for your email.
Please find attached a copy of the Commission's decision dated 30 June 2009, which was sent to your personal email address on the same date.
You will recall from your email dated 23 June 2009 that you specifically agreed to the Commission sending its decision there. I can confirm that the email address to which the decision was sent matches the email address as supplied by you.
You will also note that your request was concluded well within the statutory deadline.
Regards
Kim Lok
Information Governance Manager
Secretariat - Information Governance Team
Care Quality Commission
Finsbury Tower
103-105 Bunhill Row
London
EC1Y 8TG
Email: [email address]
Direct Tel: 020 7448 1765
Internal Tel: 3815
Statutory requests for information made pursuant to access to information legislation, such as the Data Protection Act 1998 and the Freedom of Information Act 2000, should be sent to: [Care Quality Commission request email]
show quoted sections
From: D. Speers
29 July 2009
Dear Lok, Kim,
Thank you,
I do, I did, you did, I can and it was! My apologies.....
Thanks again I appreciate your time.
Yours sincerely,
Dee Speers
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
D. Speers left an annotation (18 June 2009)
According to the MOJ and ICO .....email contact is acceptable...MOJ: "As well as hard copy written correspondence, requests that are transmitted electronically (for example, in emails) are acceptable ... If a request is received by email and no postal address is given, the email address should be treated as the return address."
ICO: "Any correspondence could include a request for information. If it is written (this includes e-mail), legible, gives the name of the applicant, an address for reply (which could be electronic), and includes a description of the information required, then it will fall within the scope of the legislation."
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