Provision of augmentative and alternative communication devices

Croydon Primary Care Trust (PCT) did not have the information requested.

Dear Croydon Primary Care Trust (PCT),

I am an academic researcher, attempting to assess the provision of augmentative and alternative communication devices by the NHS. Would you please send me details of augmentative and alternative communication devices supplied/purchased by your trust between 31st March 2006 and 1st April 2011. I would like the information broken down by both product name (So for example Dynavox Xpress, iPod touch with TapToTalk, BigMack) and by year. I would like information for both children and adults, but I don't require a breakdown by age.

I attempting to find out how many people who have poor or no speech have a speech aid, in particular electronic speech aids, and I would like to know how many have been supplied by the trust during the last five years.

Deven PCT have helpfully give examples on a previous request. The format they used was

2005/06
4 X Digital Electronic Larynxes (Servox)
2 x Listen To Me
2 x Lightwriters
1 x Dynawrite
1 x Dynamo
1 x Falck Voice Amplifier
1 x Lions Speech Aid
1 x Go Talk
1 x Little Mack

2006/07
9 x Digital Electronic Larynxes (Servox)
2 x Lightwriters
1 x mini Printer
2 x The Grid software
2 x Falck Voice Amplifiers
1 x Listen To Me
1 x Textphone
1 x Talking Symbols Notepad

and this would do nicely for me. Other excellent formats were provided by:
Bradford and Airedale Teaching PCT
(http://www.whatdotheyknow.com/request/co...)
Bromley PCT (http://www.whatdotheyknow.com/request/co...)
Bristol PCT ( http://www.whatdotheyknow.com/request/co...)
and Central Lancashire PCT
(http://www.whatdotheyknow.com/request/au...)

Just to make the process more efficient for you guys - it would be great to clarify a couple of things at this stage - I am aware that some trusts make use of commissioning trusts to do the actual purchase of the devices; when I have contacted the commissioning trusts I've been often redirected back to the PCT because the paperwork for previous years have been stored at the PCT - this redirection must be causing additional work for both trusts in the long run and it would be great to avoid it
(http://www.whatdotheyknow.com/request/au...
is an example of the problem)

Also, and again to make life easier for you, I should point about that since this request is being made via whatdotheyknow.com - email addresses are stripped out of replies to protect your privacy (because the responses are all available to public view- if you are to redirect my request to another body then it's ideal to just give the name of the body rather than just an email address

Yours faithfully,

Dr Joseph Reddington

foi, Croydon Primary Care Trust (PCT)

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Please find attached our responses in September and October, to your
previous request on the same subject.

 

In the event that you are dissatisfied with the outcome to your request
for information you have the right to submit a complaint.  Any complaint
received will give rise to a full reconsideration of the handling of the
case as well as the final decision.

 

Complaints should be submitted in writing to:

 

Freedom of Information Department

NHS South West London

120 The Broadway
Wimbledon
SW19

 

Or you have the right under Section 50 of the Freedom of Information Act
to apply to the Information Commissioner at [1]www.ico.gov.uk .

 

 

FOI Administration

NHS South West London

120 The Broadway

Wimbledon

SW19 1RH

020 8251 0529

[2][NHS Croydon request email]

[3]http://www.southwestlondon.nhs.uk

A partnership of local primary care trusts: Croydon, Kingston, Richmond,
Sutton & Merton and Wandsworth

 

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Dear foi,

Thank you very much for your response,

Just to follow this up - my understanding from what you have sent
is that 'Croydon Health Services' are the body that is
commissioned by the PCT to provide AAC devices within the catchment
area of the PCT. Could you confirm this? and also that there is no
other NHS body that provides this service within the Croydon catchment
area?

Yours sincerely,

Joe

Yours sincerely,

Joe

foi, Croydon Primary Care Trust (PCT)

Following the externalisation of provider services earlier this year, NHS
Croydon and Croydon Health Services became separate organisations.  You
need to contact Croydon Health Services direct to obtain the information
you require on AAC devices.

 

FOI Administration

NHS South West London

120 The Broadway

Wimbledon

SW19 1RH

020 8251 0529

[1][NHS Croydon request email]

[2]http://www.southwestlondon.nhs.uk

A partnership of local primary care trusts: Croydon, Kingston, Richmond,
Sutton & Merton and Wandsworth

 

 

 

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Dear foi,

Sorry to be a pain, but can I check that a there is no other NHS body that provides this service within the Croydon catchment area? I'd rather not miss out an organisation...

Yours sincerely,

Joe

foi, Croydon Primary Care Trust (PCT)

Joe,

There is no other NHS body that provides this service within the Croydon catchment area.

FOI Administration
NHS South West London
120 The Broadway
Wimbledon
SW19 1RH
020 8251 0529
[NHS Croydon request email]
http://www.southwestlondon.nhs.uk
A partnership of local primary care trusts: Croydon, Kingston, Richmond, Sutton & Merton and Wandsworth

show quoted sections