Potential Violent Warning Markers

Wendy Worsley made this Freedom of Information request to Bradford City Council

The request was partially successful.

From: Wendy Worsley

1 October 2008

Dear Sir or Madam,

I should like to know if the council uses Potential Violent Warning
markers (or similar description) against its citizens in any of its
databases. In particular if these markers are used: 1 how many
databases are they used in? 2 who is the senior nominated person in
the council who makes the decision that a person should have such a
marker added to his/her records? 3 what is the mean time to review
the presence of these markers, also what is the shortest and
longest times between reviews? 4 how many such markers are current
at the present time (or if a date is required, 1/9/08)? 5 how many
of the persons with such markers have you written to, to inform
them that a marker exists against their personal record? 6 if/when
you have written to them, on how many occasions have you explained
the reason(s) why they have a marker against their record?

Yours faithfully,

Wendy

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From: Freedom of Information
Bradford City Council

22 October 2008

Dear Ms Worsley

I refer to your recent FOI request for information regarding the use of
Potential Violent Markers by Bradford Council.

The Council does not mark customers as potentially violent although
incidences of threatening or intimidating behaviour are recorded.

If you are not satisfied with this reply you may ask for a review of
this decision by contacting [Bradford City Council request email] or by writing to Freedom
of Information, 4th Floor, Jacobs Well, Bradford BD1 5RW.

If you are still not satisfied with the outcome of the internal review
you have the right of appeal to the Information Commissioner who can be
contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 01625 545700
URL: http://www.informationcommissioner.gov.uk

Charanjit Kaur
Assistant Policy Officer

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From: Wendy Worsley

22 October 2008

Dear Freedom of Information,

The terminology I used was "Potential Violent Markers (or similar
description)". You say that you record "instances of threatening or
intimidating behaviour". I therefore clarify my request to read:

In particular if a record of threatening or intimidating behaviour
is kept: 1 how many
databases are they used in? 2 who is the senior nominated person in
the council who makes the decision that a person should have such a
record (of threatening or intimidating behaviour) added to his/her
records? 3 what is the mean time to review the presence of these
records (of threatening or intimidating behaviour), also what is
the shortest and longest times between reviews? 4 how many such
records (of threatening or intimidating behaviour) are current at
the present time (or if a date is required, 1/9/08)? 5 how many of
the persons with such records have you written to, to inform them
that a record (of threatening or intimidating behaviour) exists
against their personal record? 6 if/when
you have written to them, on how many occasions have you explained
the reason(s) why they have a record (of threatening or
intimidating behaviour) against their record?

Yours sincerely,

Wendy Worsley

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From: Freedom of Information
Bradford City Council

23 October 2008

Dear Ms Worsley

As stated in my original email instances of threatening or intimidating
behaviour are recorded by officers in the Customer Services department.
This information is recorded as part of the officers general case notes
and not held on a specific "potentially violent" marker field.
Therefore, a senior officer does not make a decision that a person
should have such a record as they are not marked as potentially violent.
There is no mean time to review the presence of these notes. As the
note is recorded in the clients case notes it would be impossible to
ascertain an exact number and to look through each individual record
would exceed the 18 hour cost limit set under the Freedom of Information
Act. Individuals are not informed that a note has been made that they
have presented threatening or intimidating behaviour.

I hope this answers your questions.

Charanjit

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From: Wendy Worsley

23 October 2008

Dear Freedom of Information,

I make no mention of fields in a database in my request, and
believe that the fact that you are using general notes within
computerised database records ensures that the following questions
- which I repeat - are relevant:

In particular if a record of threatening or intimidating behaviour
is kept: 1 how many databases are they used in? 2 who is the senior
nominated person in the council who makes the decision that a
person should have such a record (of threatening or intimidating
behaviour) added to his/her records? 3 what is the mean time to
review the presence of these records (of threatening or
intimidating behaviour), also what is the shortest and longest
times between reviews? 4 how many such records (of threatening or
intimidating behaviour) are current at the present time (or if a
date is required, 1/9/08)? 5 how many of the persons with such
records have you written to, to inform them that a record (of
threatening or intimidating behaviour) exists against their
personal record? 6 if/when you have written to them, on how many
occasions have you explained the reason(s) why they have a record
(of threatening or intimidating behaviour) against their record?

Your responses thus far (in particular that there is no senior
person responsible to make a decision that a person may have such a
record added to his/her record) suggest that you are unaware of the
Data Protection Good Practice Note in this area, a copy of which
may be found at:

http://www.ico.gov.uk/upload/documents/l...

Yours sincerely,

Wendy Worsley

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From: Freedom of Information
Bradford City Council

31 October 2008


Attachment Review response.pdf
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Dear Ms Worsley,

Please find our response to our internal review of your request for
information relating to the use of Potential Violent Markers

John Ellis

Senior Policy Officer (Governance)

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