Dear Sir or Madam,

Please could you advise me the total price Liverpool City Council
are paying Royal Mail for use of the Postcode Address File per
year.

Yours faithfully,

Matthew Townsend

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will endeavour to respond to this enquiry within 24 hours, but please
note that during

busy periods it may take up to 3 working days to reply to you.

In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.

Please do not respond to this e-mail as it has been generated
automatically.

Liverpool Direct
Winner - 'Best in Public Sector', Call Centre

Association Excellence Awards 2004 Liverpool,

European Capital of Culture 2008

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References

Visible links
1. http://www.liverpool.gov.uk/

Dear Mr Townsend,

Thank you for your recent e-mail.

We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.

Please contact us if you have any further queries we may assist with.

Yours sincerely

Liverpool Direct

[email address]

www.liverpool.gov.uk

Liverpool, European Capital of Culture 2008

Would you prefer to receive your council tax bill via e-mail? Go to
www.liverpool.gov.uk and complete the easy online registration form.

show quoted sections

Dear Mr Townsend

FOI REQUEST NO: 30194

Many thanks for your recent communication requesting information under the
Freedom of Information Act 2000, dated 16.06.08.

Once your request has been actioned either myself or a colleague will
respond to you.

I should be grateful if you would quote the above FOI Request No in all
future communications.

Yours sincerely

Wendy Twigge
Information Manager

show quoted sections

Dear Mr Townsend

FOI: 30194 Postcode Address File

I refer to your request for information made under the Freedom of
Information Act 2000, dated 16 June 2008.

You specifically requested:

Please could you advise me the total price Liverpool City Council are
paying Royal Mail for use of the Postcode Address File per year

I can advise you that Liverpool City Council's payment to Royal Mail for
use of Postal Address File (PAF), amounts to the sum of £0.

Liverpool City Council do however pay a `PAF End User' licence fee as part
of its Mapping Services Agreement (MSA) fee, this fee is paid to Ordnance
Survey who in turn pay Royal Mail. Liverpool City Council has the right to
use any `L' postcode data contained within the Ordnance Survey Address
Point product.

As we are unable to comply with this request and provide the information
which you have requested whether we do not hold it or as a result of
exemptions being applied, we are required to serve you with a Section 17
Notice. Please treat this email as such a notice.

Section 17 Notice

The City Council will consider appeals, referrals or complaints in respect
of your Freedom of Information Act 2000 request under the first stage of
the Have Your Say Scheme. You can either complete a form on-line at our
website - [1]http://www.liverpool.gov.uk/feedback_for... or you
can complete a form at any One Stop Shop or Library. Alternatively, you
can write to us at Liverpool Direct, Freepost, NWW 3400A, Liverpool L1
3ZZ. Your complaint/appeal/referral will be investigated by a different
senior officer within ten working days.

If you remain dissatisfied you may also apply to the Information
Commissioner for a decision about whether the request for information has
been dealt with in accordance with the Freedom of Information Act 2000.

The Information Commissioner's website is: [2]www.ico.gov.uk and the
postal address and telephone numbers are:-

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF. Fax number 01625 524 510, DX 20819, Telephone 01625
545745. Email - [3][email address] (they advise that their email is
not secure).

Yours sincerely

Miss W Twigge

Information Manager

Jenny Beattie - OBO Wendy Twigge
Customer Feedback Team
Room 1, Chief Executive Office
Municipal Buildings
Dale Street
Liverpool
L2 2DH
Tel: 0151 225 3603
www.liverpool.gov.uk

Liverpool - European Capital of Culture 2008

P Please consider the environment before printing this e-mail. Thank you

show quoted sections

References

Visible links
1. http://www.liverpool.gov.uk/feedback_for...
http://www.liverpool.gov.uk/feedback_for...
2. http://www.ico.gov.uk/
http://www.ico.gov.uk/
3. mailto:[email address]
mailto:[email address]

Dear Jenny Beattie,

Thank you very much for your prompt response, this is very helpful.
Please can you advise me the Mapping Services Agreement (MSA) fee
that Liverpool City Council pays per year? Or would this have to be
made as a seperate request?

Yours sincerely,
Matt Townsend

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will endeavour to respond to this enquiry within 24 hours, but please
note that during

busy periods it may take up to 3 working days to reply to you.

In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.

Please do not respond to this e-mail as it has been generated
automatically.

Liverpool Direct
Winner - 'Best in Public Sector', Call Centre

Association Excellence Awards 2004 Liverpool,

European Capital of Culture 2008

show quoted sections

References

Visible links
1. http://www.liverpool.gov.uk/

Dear Mr. Townsend

Thank you for your recent e-mail.

We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.

Please contact us if you have any further queries we may assist with.

Yours sincerely

Liverpool Direct

[email address]

www.liverpool.gov.uk

Liverpool, European Capital of Culture 2008

Would you prefer to receive your council tax bill via e-mail? Go to
www.liverpool.gov.uk and complete the easy online registration form.

show quoted sections

Dear Mr Townsend

FOI REQUEST - 30268

Postcode Address File

Thank you for your recent email requesting further information under the
Freedom of Information Act 2000, which was received in my office today.

Once your request has been actioned either myself or a colleague will
respond to you.

I should be grateful if you would quote the above FOI Request No in all
future communications.

Yours sincerely

Wendy Twigge
Information Manager

show quoted sections

FAO: Matt Townsend

Dear Mr Townsend

FOI: 30268

Thank you for your email, requesting further for information made under
the Freedom of Information Act 2000, dated 17 June 2008.

You specifically requested:

Please can you advise me the Mapping Services Agreement (MSA) fee that
Liverpool City Council pays per year?

The Mapping Service Agreement is a commercial and confidential contract
between Liverpool City Council and Ordnance Survey, therefore this
information is commercially sensitive and exempt from disclosure by virtue
of Section 43 of the Freedom of Information Act 2000. The disclosure of
this information is likely to prejudice the commercial interests of any
person. (A person may be an individual, a company, the public authority
itself or any other legal entity). This exemption is a qualified exemption
and as such requires the consideration of the Public Interest Test.
Having considered this, it is believed that the public interest in
withholding the information outweighs the public interest in disclosure,
as it would be likely to prejudice the commercial interest and effect the
ability to engage in any ongoing or future negotiations damaging both
reputation and business confidence.

The disclosure of this information is also exempt by virtue of section 41
as the disclosure would be an actionable breach of confidence. This is an
explicit condition contained within the agreement as a contractual
obligation prohibiting the disclosure of the agreement or its content as
they are confidential. Further more, obligations where placed on and
agreed with that the information would be kept confidential, would not be
directly or indirectly use, redistribution or disclose, allow to be used,
communicated its contents and/or any part thereof to any unauthorised
parties without written consent of Local Government Information House.

As we are unable to provide you with the information you seek, either as
a result of an exemption being applied or because we do not hold the
information, we are required to serve you with a Section 17 Notice.
Please treat this letter as such a notice.

Section 17

The City Council will consider appeals, referrals or complaints in respect
of your Freedom of Information Act 2000 request under the first stage of
the Have Your Say Scheme. You can either complete a form on-line at our
website - [1]http://www.liverpool.gov.uk/feedback_for... or you
can complete a form at any One Stop Shop or Library. Alternatively, you
can write to us at Liverpool Direct, Freepost, NWW 3400A, Liverpool L1
3ZZ. Your complaint/appeal/referral will be investigated by a different
senior officer within ten working days.

If you remain dissatisfied you may also apply to the Information
Commissioner for a decision about whether the request for information has
been dealt with in accordance with the Freedom of Information Act 2000.

The Information Commissioner's website is [2]www.ico.gov.uk and the
postal address and telephone numbers are:-

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF. Fax number 01625 524 510, DX 20819, Telephone 01625
545745. Email - [email address] (they advise that their email is not
secure).

Yours sincerely

Miss W Twigge

Information Manager

Jenny Beattie
Customer Feedback Team
Room 1, Chief Executive Office
Municipal Buildings
Dale Street
Liverpool
L2 2DH
Tel: 0151 225 3603
www.liverpool.gov.uk

Liverpool - European Capital of Culture 2008

P Please consider the environment before printing this e-mail. Thank you

show quoted sections

References

Visible links
1. http://www.liverpool.gov.uk/feedback_for...
2. file:///tmp/www.ico.gov.uk

Dear Beattie, Jenny,

Thank you for your response. Since I made this initial request I
have located a website showing that most other councils provide
this information:
http://wiki.openstreetmap.org/index.php/...

I therefore wish to request this information using the sample
letter which other councils appear to have responded to:

I request under the Freedom Of Information Act 2000 the following
and would be grateful for any response.

a) The sum in total, if any, spent on maps, map procurement,
processing and distribution on-line and in paper form during either
financial or calendar year 2006;

b) the proportion or absolute amount, if any, of the sum (a) spent
on licenses or other fees to Ordnance Survey;

c) the proportion or absolute amount, if any, of the sum (a) which
was paid for by council tax;

d) the proportion or absolute amount, if any, of the sum (c) broken
down in to council tax house bands on a per-household basis.

Many thanks.

Yours sincerely,

Thank you for your e-mail.

This e-mail confirms we have received your enquiry.

We will endeavour to respond to this enquiry within 24 hours, but please
note that during

busy periods it may take up to 3 working days to reply to you.

In the mean time, you will be able to find the answers to commonly asked
questions on our
website: [1]www.liverpool.gov.uk.

Please do not respond to this e-mail as it has been generated
automatically.

Liverpool Direct
Winner - 'Best in Public Sector', Call Centre

Association Excellence Awards 2004 Liverpool,

European Capital of Culture 2008

show quoted sections

References

Visible links
1. http://www.liverpool.gov.uk/

Dear Customer,

Thank you for your recent e-mail.

We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.

Please contact us if you have any further queries we may assist with.

Yours sincerely

Liverpool Direct

[email address]

www.liverpool.gov.uk

Liverpool, European Capital of Culture 2008

show quoted sections

Dear Mr Townsend

FOI REQUEST - 31180

Postcode Address File

Many thanks for your recent communication requesting information under the
Freedom of Information Act 2000, dated 30 June 2008, which was received in
my office today.

Once your request has been actioned either myself or a colleague will
respond to you.

I should be grateful if you would quote the above FOI Request No in all
future communications.

Yours sincerely

Wendy Twigge
Information Manager

show quoted sections

Dear Mr Townsend,

Please find attached response to your request under the Freedom Of
Information Act 2000 and please accept my apologies for the delay in
responding.

Andrea Glanville

Legal Services

Finance & Legal Services Portfolio

Liverpool City Council

Municipal Buildings

Dale Street

Liverpool

L2 2DH

Telephone 0151 225 2709

Fax: 0151 225 2392

email: [1][email address]

show quoted sections

References

Visible links
1. mailto:[email address]