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Please send me the results of your investigation into the continued obstruction of Grove Road
J Edwards made this Freedom of Information request to Hertfordshire County Council
The request was successful.
From: J Edwards
20 April 2010
Dear Hertfordshire County Council,
On 12th November 2009 I complained about the obstruction of Grove
Road, , by spoil and concrete bollards.
18 weeks later, on 22nd March 2010 I was told "There is at present
an investigation taking place that is related to your concerns
regarding Grove Road. The report is due to be completed by mid
April."
23 weeks after my initial complaint, the spoil and bollards are
still there.
Please now send me a copy of the results of your investigation (as
previously requested).
Yours faithfully,
J Edwards
From: Herts Direct
Hertfordshire County Council
22 April 2010
Dear J Edwards
Your message has been received and will be dealt with as soon as possible.
Our standard is to reply within ten working days.
Should you need to make contact with us again on this matter, it helps us
if you quote reference number: 6720
Kind Regards
Edim at HertsDirect
Click here: http://www.hertsdirect.org/interactive/h... to
subscribe to the council's new email alert service. Help us by forwarding
this email to friends who may also want to subscribe.
J Edwards To FOI requests at
<[FOI #33342 email]> Hertfordshire County Council
<[Hertfordshire County Council request email]>
20/04/2010 13:41 cc
Subject Freedom of Information
request - Please send me the
results of your
investigation into the
continued obstruction of
Grove Road
Dear Hertfordshire County Council,
On 12th November 2009 I complained about the obstruction of Grove
Road, , by spoil and concrete bollards.
18 weeks later, on 22nd March 2010 I was told "There is at present
an investigation taking place that is related to your concerns
regarding Grove Road. The report is due to be completed by mid
April."
23 weeks after my initial complaint, the spoil and bollards are
still there.
Please now send me a copy of the results of your investigation (as
previously requested).
Yours faithfully,
J Edwards
show quoted sections
From: Information Governance
Hertfordshire County Council
22 April 2010
Reference number: FOI/ENV/04/10/2057
Dear J Edwards,
Thank you for your correspondence of 20th April 2010 requesting the
following information:
"On 12th November 2009 I complained about the obstruction of Grove
Road, , by spoil and concrete bollards.
18 weeks later, on 22nd March 2010 I was told "There is at present
an investigation taking place that is related to your concerns
regarding Grove Road. The report is due to be completed by mid
April."
23 weeks after my initial complaint, the spoil and bollards are
still there.
Please now send me a copy of the results of your investigation (as
previously requested)."
Your request for information is being considered under the Freedom of
Information Act 2000. We will respond to your request as quickly as
possible, and by 19th May 2010 at the latest.
If you have any questions, please do not hesitate to contact me, quoting
the reference number on this email. To find out more about Freedom of
Information, please visit www.hertsdirect.org/foi.
Yours sincerely,
Information Governance Unit
Hertfordshire County Council
Telephone: 01992 555848
Fax: 01992 588117
Email: [email address]
show quoted sections
From: Information Governance
Hertfordshire County Council
3 June 2010
[ Email has no body, please see attachments ]
Francis Irving left an annotation (19 August 2010)
A response has been deleted from this request.
It was sent on 4th May 2010, and had an attached PDF containing a copy of the requested report. The copy had many attempted redactions, which were carried out technically in an incorrect way, such that the entire report was easily visible.
A report redacted as originally intended appears in the response above dated 3rd June 2010.
As Richard describes above in an annotation dated 3rd June 2010, we believe the redactions were excessive. For a while we continued to publish the unredacted report, and for a while we made our own more minimal redactions to it.
Following a complaint under the Data Protection Act, we are temporarily no longer publishing this less redacted version of the report. Pending further investigation, we may publish it again, or a differently redacted version.
Francis - WhatDoTheyKnow team
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- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
Richard Taylor left an annotation ( 3 June 2010)
The content which the council attempted to redact can be viewed either by clicking on the "View as HTML" option, or in many PDF readers by simply by selecting and highlighting the blacked out text. Copying and pasting the text the council tried to redact from the PDF document is also possible.
The council have asked us to replace the document with a new version, which they have supplied, and will appear on this thread below. While we remove sensitive personal information when our attention is drawn to it, the information accidentally released by the council does not come in to that category, therefore we are continuing to make it available. Details of our policies relating to removing personal information from the site are available on our help page at:
http://www.whatdotheyknow.com/help/about...
I am surprised by the extent of the council's attempted redaction in this case. For example the request was about an investigation into Grove Road and in the response even the word "Grove" is redacted. The council have taken an extreme position with respect to the definition of personal information. This is understandable this to a degree as the definition in the DPA (and incorporated into the FOIA) is very broad. I think there is significant public interest in the information which the council attempted to redact being made available to the public; as it may aid many people with an interest in the legal position relating to private roads.
We do not want users of our site to obtain less information than they would have done if the request had been made outside of the site. Had the request been made directly the requestor would have obtained the ineffectually redacted document.
--
Richard - WhatDoTheyKnow.com volunteer
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