plants

Barrie Richard Holbrook made this Freedom of Information request to Dover Port Health Authority

The request was successful.

From: Barrie Richard Holbrook

11 May 2009

Dear Sir or Madam,
Can I bring into England(by car),plants I buy in a hypermache in
Calais?

Yours faithfully,

Barrie Holbrook

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From: AutomatedResponse
Dover Port Health Authority

11 May 2009

Dear Sir/Madam,

This is an automated response from [Dover Port Health Authority request email] to thank
you for your e-mail and to confirm that it has successfully reached us.

Where a reply is required, we aim to respond to customer enquiries as soon
as possible, however please note that if the subject is particularly
complicated or requires substantial investigation then it may take up to
10 working days to provide you with a full and accurate response.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online. The Dover District Council website
[1](http://www.dover.gov.uk) enables many forms to be completed and
payments to be made as well as providing comprehensive information about
our services.

Note: Please do not reply to this message as it is from an automated
response mailbox that is unmonitored.

Thank You.

Dover District Council.
Whitecliffs Business Park,
Whitfield, Dover, Kent.
CT16 3PJ
Tel: 01304 821199

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From: Barrie Richard Holbrook

13 May 2009

Dear Sir or Madam,
Why such a long delay in replying(June 9th)for such a simple and (I
would think)common question?

Yours sincerely,

Barrie Richard Holbrook

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From: AutomatedResponse
Dover Port Health Authority

13 May 2009

Dear Sir/Madam,

This is an automated response from [Dover Port Health Authority request email] to thank
you for your e-mail and to confirm that it has successfully reached us.

Where a reply is required, we aim to respond to customer enquiries as soon
as possible, however please note that if the subject is particularly
complicated or requires substantial investigation then it may take up to
10 working days to provide you with a full and accurate response.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online. The Dover District Council website
[1](http://www.dover.gov.uk) enables many forms to be completed and
payments to be made as well as providing comprehensive information about
our services.

Note: Please do not reply to this message as it is from an automated
response mailbox that is unmonitored.

Thank You.

Dover District Council.
Whitecliffs Business Park,
Whitfield, Dover, Kent.
CT16 3PJ
Tel: 01304 821199

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From: CustomerServices
Dover Port Health Authority

13 May 2009

Dear Mr Holbrook,

Thank you for your email.

I have spoken with our Freedom of Information Officer, Mandy Weir, who
has not received any correspondance from you. I have also looked in our
Customer Services mailbox and have been unable to find anything. Could
you please confirm the date you sent the original email for us to search
again or send the details of the request directly to
[email address]

If you have any further queries relating to this or any other issues
then please contact the Customer Services Team by e-mailing:
[Dover Port Health Authority request email]

Jemma Duffield
Customer Services Representative
Dover District Council
Tel: 01304 872428
Email: [email address]
Website: www.dover.gov.uk

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From: Barrie Richard Holbrook

13 May 2009

Dear CustomerServices,
I have e-mailed every day since the 10th May 2009 and received an
electronic response to verify you have received e-mail!

Yours sincerely,

Barrie Richard Holbrook

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From: AutomatedResponse
Dover Port Health Authority

13 May 2009

Dear Sir/Madam,

This is an automated response from [email address] to thank
you for your e-mail and to confirm that it has successfully reached us.

Where a reply is required, we aim to respond to customer enquiries as soon
as possible, however please note that if the subject is particularly
complicated or requires substantial investigation then it may take up to
10 working days to provide you with a full and accurate response.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online. The Dover District Council website
[1](http://www.dover.gov.uk) enables many forms to be completed and
payments to be made as well as providing comprehensive information about
our services.

Note: Please do not reply to this message as it is from an automated
response mailbox that is unmonitored.

Thank You.

Dover District Council.
Whitecliffs Business Park,
Whitfield, Dover, Kent.
CT16 3PJ
Tel: 01304 821199

show quoted sections

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From: CustomerServices
Dover Port Health Authority

14 May 2009

Dear Mr Holbrook

Thank you for your email.

I sent a reply to your email when I received this on Tuesday 12th May, I
am sorry that this has not been received. Please find below details of
the reply:

Unfortunately this is not something that Dover District Council is
responsible for however, I would suggest contacting the Plant Health
Division of DEFRA at Wye. Their contact number is 01233 812321.

If you have any further queries or require clarification please contact
the Customer Services team.

Regards

Claire Parkin
Customer Services Representative
Dover District Council
Council Offices, White Cliffs Business Park, Whitfield, Dover CT16 3PJ

Tel: 01304 872428
Fax: 01304 872444
Email: [email address]
Web: www.dover.gov.uk

P Please consider the Environment before printing this email

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From: Barrie Richard Holbrook

18 May 2009

Dear CustomerServices,
Thank you for your information it was most helpful I have unscribed
and require no more e-mails .

Yours sincerely,

Barrie Richard Holbrook

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From: AutomatedResponse
Dover Port Health Authority

18 May 2009

Dear Sir/Madam,

This is an automated response from [email address] to thank
you for your e-mail and to confirm that it has successfully reached us.

Where a reply is required, we aim to respond to customer enquiries as soon
as possible, however please note that if the subject is particularly
complicated or requires substantial investigation then it may take up to
10 working days to provide you with a full and accurate response.

If you have access to the Internet you may wish to see if your enquiry can
be dealt with online. The Dover District Council website
[1](http://www.dover.gov.uk) enables many forms to be completed and
payments to be made as well as providing comprehensive information about
our services.

Note: Please do not reply to this message as it is from an automated
response mailbox that is unmonitored.

Thank You.

Dover District Council.
Whitecliffs Business Park,
Whitfield, Dover, Kent.
CT16 3PJ
Tel: 01304 821199

show quoted sections

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