performance of Council's email filtering system

Harald Tobermann made this Freedom of Information request to City of Edinburgh Council

The request was successful.

From: Harald Tobermann

3 June 2009

Dear Sir or Madam,

According to an email received from Chris Highcock on 12 January
2009, the "service performance of the Council e-mail filtering
system is reported on a monthly basis to the Joint Management Team,
which is the governance body responsible for the operational
performance of the system. Summary performance reports, for IT
services generally, are submitted to an Elected Members Sounding
Board on a regular basis."

Under FOI legislation and rules, please provide all minutes of the
Elected Members Sounding Board and all reports submitted to the
same body between 1 September 2008 to the most recent.

In addition, please provide copies of reports pertaining to email
filtering performance submitted to the Joint Management Team for
the same period.

Yours faithfully,

Harald Tobermann

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From: Freedom of Information
City of Edinburgh Council

3 June 2009

Thank you for your email. We are dealing with your enquiry and we will get
back to you as soon as possible.
Regards,

Customer Services.

This is an automatically generated email. Please do not reply to this
email.

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From: Freedom of Information
City of Edinburgh Council

3 June 2009

Dear Mr Tobermann

Thank you for your request for information received on 03 June 2009. I
can confirm that this is being dealt with in accordance with the Freedom
of Information (Scotland) Act 2002. As such the request must be dealt
with within 20 working days and provided in a format of your choice.

A response to your request for information will be sent to you promptly;
and in any event not later than 01 July 2009.

Your request may not result in us supplying the information you asked for
as the Act imposes certain conditions and exemptions on the information we
may supply. If this is the case, we will let you know.

It is also possible that the information you request is controlled by
different legislation. Again, we will write to advise you of this.
Finally, we may have to charge for the information we give to you. If this
is the case, we will write requesting payment before we release the
information.

If you require further information please contact us on Tel: 0131 200
2340. Further information on the Freedom of Information Act (Scotland)
2002 can be obtained by visiting www.edinburgh.gov.uk

Yours sincerely

Mark Francis
Contact Centre Manager
Freedom of Information, Level 1 Chesser House, 500 Gorgie Road, Edinburgh.
EH11 3YJ. Tel: 0131 200 2340. Fax: 0131 200 2341. Email:
[Edinburgh Council request email]

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From: Debbie Harkness
City of Edinburgh Council

24 June 2009

Attachment RFI QOS Anti Spam June 2009.doc
91K Download View as HTML

Dear Mr Tobermann

Thank you for your request for information received on 10 June 2009. I
have dealt with it under the Freedom of Information (Scotland) Act 2002.
I attach a table giving a breakdown of an Anti Spam Analysis from May 08
to May 09.

Papers relating to ICT are discussed at the Finance and Resources
Committee. The agenda, minutes and reports are available on the Council
Papers Online site: [1]http://www.edinburgh.gov.uk/cpol/Link/in... -
this link will take you the website where you can search for the
information you require.

You have a right to seek a review of this response within 40 working days
of receipt by writing to the Director of Corporate Services, The City of
Edinburgh Council, Waverley Court, 4 East Market Street, Edinburgh, EH8
8BG.

If, after receiving a response from the Director of Corporate Services,
you remain dissatisfied, you have six months within which you may ask the
Scottish Information Commissioner to conduct a review of our decision. You
can contact him at: Scottish Information Commissioner, Kinburn Castle,
Doubledykes Road, St Andrews, Fife, KY16 9DS.

Phone: 01334 464610 Fax: 01334 464611 E-mail:
[2][email address]

Yours sincerely

Simon Haston | Planning, Strategy and Relationship Manager | e-Government
Division | Corporate Services | The City of Edinburgh Council | Waverley
Court, Level 2:1, 4 East Market Street, Edinburgh, EH8 8BG | ( 0131 469
6142| * [email address]| [3]www.edinburgh.gov.uk

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References

Visible links
1. http://www.edinburgh.gov.uk/cpol/Link/in...
2. mailto:[email address]
3. file:///tmp/outbind:/22/www.edinburgh.gov.uk

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From: Harald Tobermann

28 June 2009

Dear Debbie Harkness,

(assuming that you replied on behalf of Simon Haston).

Thank you for the table attached to your reply, although it is not
clear how the data in the "clean" column were obtained. I also note
that the JMT does not seem to consider the incidence of false
positives or quarantined emails and how many of these are later
released and therefore seem to have no performance information
relating to the quality (and functionality) of the anti-spam
filters deployed.

I had also asked for minutes and reports submitted to the Elected
Members Sounding Board and you pointed me to the Council's Papers
Online page and the F&R Committee. Unfortunately, this seems to
lead not very far: for example, the F&R agenda for 27 January
refers to circulated minutes of the JCT (item 4), but the relevant
paper is not online. I have not been able to locate any minutes or
reports considered by the EMSB.

I therefore ask for an internal review of my request.

Yours sincerely

Harald Tobermann

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From: Debbie Harkness
City of Edinburgh Council

28 June 2009

I am on leave 25 and 26 June. If your query is urgent please call 529 4091
where one of my colleagues will be able to help you.

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From: Debbie Harkness
City of Edinburgh Council

29 June 2009

Attachment Six Monthly Performance Report October 08 to March 09 v0 4.doc
491K Download View as HTML

Attachment 02 151008.doc
134K Download View as HTML

Attachment 03 010609.doc
292K Download View as HTML

Attachment au16059a ptp2.doc
166K Download View as HTML

Attachment au16059a telecomsf r.doc
138K Download View as HTML

Attachment au17098a webreplacement 2 elected.doc
4.0M Download View as HTML

Attachment au18029a documentproduction printmanagement.doc
1.4M Download View as HTML

Attachment au20059a workprogramme.doc
226K Download View as HTML

Attachment au21098a cs MTamended 2 electedmember.doc
703K Download View as HTML

Attachment au28059a customerservicesfr final.doc
162K Download View as HTML

Attachment sar30098a Scottish Recruitment Portal elected.doc
205K Download View as HTML

Attachment Six Monthly Performance Report April to Sept 2008.doc
512K Download View as HTML

Dear Mr Tobermann
Please find attached minutes of the ICT Sounding Board and relevant
papers which you asked for.
I hope this is satisfactory to you.

Regards
Debbie

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