Passport photos - Post Office template & rejected photos
A Freedom of Information request to Identity & Passport Service by Alex Skene
The request was rejected by Identity & Passport Service.
Alex Skene
14 March 2008
Dear Sir or Madam,
Please could you supply me with the following information:
1. Physical details of the photo template used by Post Office staff
for their "Check & Send" service, which checks whether photographs
meet I&PS standards.
2. Training material given to Post Office staff on how to use the
template.
3. Regarding photos rejected by the I&PS, please supply the full
list of reasons for rejection, and for each provide details on:
A. whether measurement or assessment is carried out by a person or
a computer software program.
B. whether measurement or assesment methodology is subjective or
objective.
C. what physical measurements are carried out and what the ranges &
tolerances are for pass/fail.
Thanking you in advance,
Yours faithfully,
Alex Skene
HQ Enquiries
Identity & Passport Service
2 April 2008
Dear Mr Skene,
Thank you for your email. Please find an acknowledgement attached.
Yours faithfully,
Identity and Passport Service
<<9111 A Skene Ack.doc>>
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HQ Enquiries
Identity & Passport Service
11 April 2008
Dear Mr Skene,
Thank you for your email of 14 March. Please find a response attached.
Yours faithfully,
Identity and Passport Service
<<9111 Alex Skene final response.doc>>
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Alex Skene
14 April 2008
Dear Sir/Madam,
Reference FOICR 9111/08
Thank you for your email response of 11 April regarding my FOI
request on passport photos. I would like to clarify & request
further detail.
# Post Office Templates
I was hoping you could give me full physical details for the
template, including size measurements of the laminate graphic - ie
provide the actual minimum/maximum head sizes & location of where
eyes should be as this information is not provided in the photo
advice leaflets provided to the general public or photographers. It
might be easiest if you could email a scale CAD drawing / diagram
or similar of the laminate section of the template.
# Physical Measurements
You state in the answer for 3(c) that the only physical
measurements you make are the size of photograph itself and the
number of pixels between the eyes. However you also state in 3(a)
that the computer system looks "for various reference points from
the face and requires a certain number of pixels between these
points to create the biometric image" - there must be some
measurements here? Please could you therefore provide a full
technical specification for these biometric measurements, including
number of pixels counted, what the points of references are, how
the computer system detects them, as well as the resolution the
photo is scanned in at.
Yours faithfully,
Alex Skene
Alex Skene
12 May 2008
Dear Sir or Madam,
Reference FOICR 9111/08
I would be very grateful if you could provide me with an update on
my request, as it is 20 days since my clarification to your
incomplete first response.
Guidance from the Information Commissioner states that "it is good
practice to let applicants know when they might expect a full
response". If you need more time due to applying the Public
Interest test, you are obliged to let me know the expected date for
reply as soon as possible via a Refusal Notice (FOIA S17(2)).
Yours faithfully,
Alex Skene
HQ Enquiries
Identity & Passport Service
15 May 2008
Dear Mr Skene,
Thank you for your email of 14 April. Please find a response attached.
Yours faithfully,
Identity and Passport Service
<<9464 A Skene Response.doc>>
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Alex Skene
16 May 2008
Dear Identity and Passport Service
Reference FOICR 9464/08
Thank you for your reply. I'm disappointed that you are still
unable to provide the detailed information I have requested.
1. Provision of electronic version of Post Office photo template
You have confirmed that you hold this information. Please send me
the information requested as required under Section 1 of the
Freedom of Information Act, otherwise issue me with a Exemption
Refusal Notice.
If you are relying on the latter please let me know which exemption
under the FOI Act you are relying on, and when you expect to
publish the template on your website.
2. Provision of technical specification for photo measurements
i) Please confirm or deny whether the IP&S holds the information
requested. Bear in mind that I have not asked for details of the
ISO Standard itself, I requested a technical spec for IP&S's
implementation of the ISO Standard.
ii) Either send me the information requested or issue me with a
proper refusal notice specifying which exemption under the FOI Act
you are relying on.
Yours sincerely,
Alex Skene
Alex Skene
16 May 2008
Dear IP&S
Re my email just sent to yourselves - I omitted to add the other
reference number, it seems there are now two reference numbers for
my request:
FOICR 9111/08 FOICR 9464/08
Yours sincerely,
Alex Skene
Alex Skene
16 June 2008
Dear Sir or Madam,
FOICR 9111/08 FOICR 9464/08
Further to my email of 16 May 2008, I'd be very grateful if you
could provide me with an update on my FOI request as it overdue,
with no acknowledgment provided. You can follow the correspondence
here:
<<http://www.whatdotheyknow.com/request/pa...>>
Yours sincerely, Alex Skene
HQ Enquiries
Identity & Passport Service
18 June 2008
Dear Mr Skene,
Thank you for your email of 16 May. Please find a response attached.
Yours faithfully,
Identity and Passport Service
<<9526 A Skene response.doc>>
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Alex Skene
21 June 2008
Dear Identity & Passport Services,
Ref FOICR 9526/08
I would like to inform you that I have requested that the Home
Office carry out an internal review for this request.
Correspondence can be followed here:
<<http://www.whatdotheyknow.com/request/re...>>
Yours sincerely,
Alex Skene
Pottinger Diana (IMS)
Identity & Passport Service
11 September 2008
Mr Skene
please find attached letter re your request for an internal review on
this case.
Diana Pottinger Information Rights Caseworker
Information Management Services, Shared Services Directorate
4th Floor, Seacole Building, Home Office
2 Marsham Street
London SW1P 4DF
Tel 020 7035 1046
www.homeoffice.gov.uk <http://www.homeoffice.gov.uk/>
Fax no: 0207 035 tbc
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Pottinger Diana (IMS)
Identity & Passport Service
20 October 2008
Mr Skene
please find attached letter re your request for an internal review
Diana Pottinger
Information Rights Caseworker
show quoted sections
Alex Skene
20 October 2008
Dear Diana,
Many thanks for the update, and I am grateful for your support in
progressing the review as quickly as possible. Is there any
particular reason for the delay, or is there anything I can do from
my end to help speed things up?
Kind regards,
Alex Skene
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