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Neil made this Freedom of Information request to Sutton Borough Council
The request was refused by Sutton Borough Council.
From: Neil
7 August 2009
Dear Sir or Madam,
Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.
1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year period
broken down by:
date, time, location, narrative of infraction, current status of
case, next status of case, transaction details (ie. date, time and
method of payments made), officer ID
2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer
per year, for the last five years.
Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow my
request in a way that works for both of us.
As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.
If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.
If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.
If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request
are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.
If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.
Yours faithfully,
Neil Houston
From: Freedom Of Information
Sutton Borough Council
7 August 2009
Dear Mr Houston
FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST - REF NO - 1676.
I acknowledge your request for information received on 7 August 2009.
Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined
by the Freedom of Information Act 2000, subject to the information not
being exempt or containing a reference to a third party.
If appropriate, the information may be provided in paper copy, normal
font size. If you require alternative formats, e.g. language, audio,
large print, etc. then please let me know.
For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, including your rights of appeal.
If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not
to release the information to you. You will be informed if this is the
case.
A fee may be payable for this information. This will be considered and
you will be informed if a fee is payable. In this event the fee must be
paid before the information is processed and released. The 20 working
day time limit for responses is suspended until receipt of the payment.
Yours sincerely
FOI Admin Officer
show quoted sections
From: Kingsbury Richard
Sutton Borough Council
14 August 2009
Dear Mr Houston
Please find attached the response to your freedom of information request.
Many Thanks
Richard Kingsbury
Contract Monitoring Officer
London Borough of Sutton, Parking Services
This email and the information it contains are confidential and intended
solely for
the exclusive use of the individual to whom it is addressed. If you are
not the intended
recipient, this email should not be copied, forwarded, or printed for any
purpose, or
the contents disclosed to any other person. If you have received this
email in error,
please notify the London Borough of Sutton immediately on +44 (020) 8770
5000 or
email [email address] and then delete the email.
Although the London Borough of Sutton operates anti-virus programmes, it
does not
accept any responsibility for any damage whatsoever that is caused by
viruses being
passed.
This message has been scanned for malware.
From: Neil
14 August 2009
Donna,
Thanks for providing some information, could I have it noted that
an extract for a shorter time period is the same technical challene
as a longer one; therefore please see some notes below.
I would just like to clarify - is it possible that the IT/database
administrator can produce the selected field extract from the
database backend (In my experience, databases often sit on MySQL/MS
SQL/Oracle backends - and the IT/database Administrator of the
system can often extract out information that the systems
'reporting' options don't allow).
If the size of the data extract is too large for it to be
compressed (zipped) and emailed, then I am happy to provide you
with FTP details (the IT contact could transfer the files), or to
receive the data on a CD/DVD. I understand that to produce some
reports in a 'paper' format is not the best for either of us.
Sizewise, the physical number of records will be no issue for me; I
cannot narrow down the request anymore than it already is. (That
being a limited number of fields, by PCN issued, for the 5 year
period).
Obviously if some of the information is not held in the database
(perhaps regarding the payment status etc,) then I would not want
to trouble you by having someone to review the actual case records
(as I understand this would be above and beyond the £450/2.5 day
limit)
Thanks,
Neil
From: Neil
14 August 2009
Donna,
Thanks for providing some information, could I have it noted that
an extract for a shorter time period is the same technical challene
as a longer one; therefore please see some notes below.
I would just like to clarify - is it possible that the IT/database
administrator can produce the selected field extract from the
database backend (In my experience, databases often sit on MySQL/MS
SQL/Oracle backends - and the IT/database Administrator of the
system can often extract out information that the systems
'reporting' options don't allow).
If the size of the data extract is too large for it to be
compressed (zipped) and emailed, then I am happy to provide you
with FTP details (the IT contact could transfer the files), or to
receive the data on a CD/DVD. I understand that to produce some
reports in a 'paper' format is not the best for either of us.
Sizewise, the physical number of records will be no issue for me; I
cannot narrow down the request anymore than it already is. (That
being a limited number of fields, by PCN issued, for the 5 year
period).
Obviously if some of the information is not held in the database
(perhaps regarding the payment status etc,) then I would not want
to trouble you by having someone to review the actual case records
(as I understand this would be above and beyond the £450/2.5 day
limit)
Thanks,
Neil
From: Kingsbury Richard
Sutton Borough Council
19 August 2009
Dear Mr Houston
In order to request a specific file we will have to log the request with
our IT Provider for the Ticket System for which there will be a charge in
the region of £450.00. If you still want to go ahead and request this
information, we will get the exact cost but we will also need to check and
see if the system provider is able to produce the data required.
The physical size of the file may well be an issue, however we will
endeavor to get this info, but there may be delay as we will be depending
upon a third party. We would also have to check the data protection of
information provided.
Many Thanks
Richard Kingsbury
Contract Monitoring Officer
London Borough of Sutton, Parking Services
This email and the information it contains are confidential and intended
solely for
the exclusive use of the individual to whom it is addressed. If you are
not the intended
recipient, this email should not be copied, forwarded, or printed for any
purpose, or
the contents disclosed to any other person. If you have received this
email in error,
please notify the London Borough of Sutton immediately on +44 (020) 8770
5000 or
email [email address] and then delete the email.
Although the London Borough of Sutton operates anti-virus programmes, it
does not
accept any responsibility for any damage whatsoever that is caused by
viruses being
passed.
This message has been scanned for malware.
From: Neil
19 August 2009
Richard,
I certainly think it's best to contact the contractor, as the £450
fee would have to complete the whole request which hopefully it
would
Is it possible that the IT/database administrator can produce the
selected field extract from the database backend (In my experience,
databases often sit on MySQL/MS SQL/Oracle backends - and the
IT/database Administrator of the system can often extract out
information that the systems 'reporting' options don't allow).
If the size of the data extract is too large for it to be
compressed (zipped) and emailed, then I am happy to provide you
with FTP details (the IT contact could transfer the files), or to
receive the data on a CD/DVD. I understand that to produce some
reports in a 'paper' format is not the best for either of us.
Obviously if some of the information is not held in the database
(perhaps regarding the payment status etc,) then I would not want
to trouble you by having someone to review the actual case records
(as I understand this would be above and beyond the £450/2.5 day
limit)
Thanks,
Neil
From: Kingsbury Richard
Sutton Borough Council
30 October 2009
Dear Mr Houston,
Thank you for your enquiry. The Parking Office for Windows system is
maintained by ICES rather than our corporate IT department. Your request
for further information would mean commissioning ICES to either come into
the office and do this or do so remotely.
I am informed that this would incur a consultancy charge of approximately
£500 per day plus expenses. This exceeds the appropriate limit which is
£450. The information requested is exempt under Section 12 of the Act.
You have a right of appeal to the Information Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
[1]www.informationcommissioner.gov.uk
Many Thanks
Richard Kingsbury
Contract Monitoring Officer
London Borough of Sutton, Parking Services
This email and the information it contains are confidential and intended
solely for
the exclusive use of the individual to whom it is addressed. If you are
not the intended
recipient, this email should not be copied, forwarded, or printed for any
purpose, or
the contents disclosed to any other person. If you have received this
email in error,
please notify the London Borough of Sutton immediately on +44 (020) 8770
5000 or
email [email address] and then delete the email.
Although the London Borough of Sutton operates anti-virus programmes, it
does not
accept any responsibility for any damage whatsoever that is caused by
viruses being
passed.
This message has been scanned for malware.
References
Visible links
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