Parking Ticket Data

Dear Mr Houston

Please accept my apologies for the delay in our response, this due to a
period of annual and paternity leave.

I will look into this matter and hope to be able to revert to you
shortly with a response.

Richard Ingle

Data Protection & Freedom of Information Officer
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

Freedom of Information Team
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

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Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year
period
broken down by: date, time, location, narrative of infraction,
current status of case, next status of case, transaction details
(ie. date, time and method of payments made), officer ID

2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of
any
systems, including (where bonuses are paid) the amount per
officer
per year, for the last five years.

Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow
my
request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform
me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too
broad
in any way please feel free to email me. If some parts of this
request are more difficult to answer than others please release
the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Neil Houston

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Dear Mr Houston

I am writing in response to your request for information, please accept
my apologies for the slight delay in our response.

As I understand it you were requesting to know:

1. Raw data set of parking ticket for the last 5 years broken down
into: Time, data, location, nature of contravention, current status of
case, next status of case, transaction details and officer ID
I can confirm that the London Borough of Hillingdon holds this
information. See below

2. information regrading rewards/bonus schemes/contracts for parking
enforcement officers and the amount of bonus's paid to parking
enforcement officers in the last 5 years
I can confirm that the London Borough of Hillingdon does not hold this
information. The Council has a contract with Mouchel Traffic Support
Limited for the enforcement of Parking Regulations within Hillingdon
and, as such, the Council does not employ parking enforcement officers
and does not hold information relating to the amount of bonus's paid to
Parking Enforcement Officers for the last 5 years. Whilst the Civil
Enforcement Officers are not employed by the Council it is a condition
of our contract that any bonus scheme must not be based upon the number
of PCNs issued and the Council must formally approve any bonus scheme.
In May 2009 the Council did approve a bonus scheme for staff
excellence.

3. detail about the recording processes of this parking information.
E.g. What software is used? What data fields are recorded? What other
data sets it links to, etc. NB I note you have asked for this under S16
duty to advise and assist, but this is, de facto, a request under S1 and
is being treated as such.
I can confirm that the London Borough of Hillingdon holds this
information. See below

4. any similar FOI requests that have been received.
See below. It would also be helpful if you could clarify what you mean
by 'similar' as this is a subjective term.

The London Borough is unable to comply with your request, pursuant to
S12 of the Freedom of Information Act 2000, as we estimate that to do so
would be 'over the appropriate limit. The appropriate limit is set at
£450 by the Freedom of Information and Data Protection (Appropriate
Limit and Fees) Regulations 2004 and takes into account the cost of
locating, retrieving and extracting the information. Under Section 12
of the FOIA the Council is not obliged to comply with your request if
this limit is exceeded. Consequently, we will not be processing this
part of your request further.

If you wish us to re-consider this matter then we would advise you to
scale down the size of your request. The bulk of the cost in dealing
with your request relates to Q1 as this involves the extraction of
detailed information from around 666,000 records which is obviously an
exceedingly time consuming process. We would advise that, in order to
bring this request under the appropriate limit, you either limit the
time scale of your request (for instance the last 12 months) and the
level of detail requested or we can provide a summary of the parking
tickets issued over the last 5 years.

If you wish to discuss this matter please do not hesitate to contact me
on the details below.

If you are not happy with my response you should but your complaint in
writing to:

Principle Corporate Lawyer, Legal Services, Civic Centre, High St,
Uxbridge, UB8 1UW.

Please remember to quote the reference number above in any future
communications.

If you are not content with the outcome of the internal review, you
have the right to apply to the Information Commissioner for a decision.
The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF

Richard Ingle

Freedom of Information Team
Legal Services (3E 04)
London Borough of Hillingdon
Civic Centre
High Street
Uxbridge
UB8 1UW
01895 55(6923)

show quoted sections

Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year
period
broken down by: date, time, location, narrative of infraction,
current status of case, next status of case, transaction details
(ie. date, time and method of payments made), officer ID

2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of
any
systems, including (where bonuses are paid) the amount per
officer
per year, for the last five years.

Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow
my
request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform
me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too
broad
in any way please feel free to email me. If some parts of this
request are more difficult to answer than others please release
the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Neil Houston

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