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Parking Ticket Data

Neil made this Freedom of Information request to Burnley Borough Council

The request was refused by Burnley Borough Council.

From: Neil

1 August 2009

Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year period
broken down by:
date, time, location, narrative of infraction, current status of
case, next status of case, transaction details (ie. date, time and
method of payments made), officer ID

2. I would also like to request any information to ‘reward’/bonus
schemes/contracts in place for your parking enforcement officers.
This is envisaged to cover the details of any systems, including
(where bonuses are paid) the amount per officer per year, for the
last five years.

Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow my
request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request
are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Neil Houston

Link to this

From: Katharine Collinge
Burnley Borough Council

6 October 2009

Dear Mr Houston

I write with further reference to you Freedom of Information Request
which I understand has been responded to by Lancashire County Council I
copy of which is attached.

I trust this satisfies your enquiry.

Please do not hesitate to contact our offices further should you have
any queries.

With kind regards

Kath Collinge

From:Freedom of Information
Sent: 30 September 2009 12:53
To: '[email address]'
Subject: FOI Request - Ref. MS/568/2009 - Response

Dear Mr Houston,

Request for information under the Freedom of Information Act 2000

Further to your request for information which was forwarded to
Lancashire County Council, we are now in a position to respond.

Collating the information you have requested in Question 1 would exceed
the appropriate limit of £450 set by the Freedom of Information and Data
Protection (Appropriate Limit and Fees) Regulations 2004 (SI No. 3244 of
2004), which equates to 18 hours of work. Section 12(1) of the Freedom
of Information Act provides that a public authority is not obliged to
comply with a request where to do so would exceed such a limit. Your
request is therefore refused under Section 12(1). The information you
have requested comprises full details of approximately 600,000 Penalty
Charge Notices. It is not possible to retrieve this information
electronically, as the process is for such a vast amount of information
that it is causing the IT system to crash, preventing all employees from
using the system until it is restored. Manually collating the
information would take far in excess of the limit of £450.

The IT system in use at the time of the request is Mouchel Traffic
Support's Integrated Car Parking System which only allows users to run
set, pre-defined reports. Any new reports can only be produced at a
cost to the council.

If, however, you were able to reduce the scope of the request to a
12-month period, it is likely that we would be able to collate the
majority of this information electronically. If this would be of
interest to you, please advise us by return.

With regard to rewards and bonus schemes etc. in place for parking
enforcement officers, Lancashire County Council does not hold this
information. Enforcement Officers are not employed by the County
Council, they are employed either directly by district councils (Wyre
Borough Council (please note this arrangement ended in Wyre on 5th
September 2009) and Ribble Valley Borough Council) or by 'NSL Services
Ltd' on behalf of the remaining district councils.

Please note that whilst this response is being sent in reply to the
request you submitted to South Ribble Borough Council, it applies to the
identical requests you also submitted to other district councils within
Lancashirethat were transferred to Lancashire County Council.

In the event that you wish to complain about the manner in which your
enquiry has been handled, you should write in the first instance to The
Freedom of Information Officer, Lancashire County Council, PO Box 78,
County Hall, Preston PR1 8XJ, or email
[email address]

If, after this stage, you remain dissatisfied, you have the right to
refer the matter to the Information Commissioner, whose contact details
are as follows:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 01625 545700
Email: [email address]
Website: http://www.ico.gov.uk ( http://www.ico.gov.uk/ )

If you have any queries regarding our response, or you require any
additional information, please do not hesitate to contact us.

Yours sincerely,

Freedom of Information
Lancashire County Council
PO Box 78
County Hall
Preston
PR1 8XJ

Tel: (01772) 531116
Fax: (01772) 530949
Email: [email address]

show quoted sections

Lancashire, a place where everyone matters
********************

Kath Collinge
Office Supervisor
Streetscene
Burnley Borough Council
01282 425011 ext [email address]
( mailto:[email address] )

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