Parking Ticket Data

Neil made this Freedom of Information request to South Tyneside Metropolitan Borough Council

The request was refused by South Tyneside Metropolitan Borough Council.

From: Neil

18 August 2009

Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year period
(22 July 2004 till now) broken down by:
date, time, location, narrative of infraction, current status of
case, next status of case, transaction details (ie. date, time and
method of payments made), officer ID.

2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer
per year, for the last five years.

Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow my
request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request
are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Neil Houston

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From: Muriel Hurst
South Tyneside Metropolitan Borough Council

19 August 2009

Dear Nick

Your FOI Request was received by South Tyneside Council on 19th August
2009.

I now write to confirm that a decision about your request will be made
within the next 20 working days, if not sooner from the date we received
your request. Should there be any delays or discrepancies with your
request then this will be communicated to you in due course.

If you have any further queries regarding this matter then please do not
hesitate to contact me

Regards
Muriel Hurst
Clerical Assistant
Records Management Team
South Tyneside Council
Tel: 0191 424 6539
email: [email address]

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South Tyneside Council, Town Hall & Civic Offices, Westoe Road, South
Shields, Tyne & Wear, NE33 2RL, Tel: 0191 427 1717, Website:
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From: Marie Galloway
South Tyneside Metropolitan Borough Council

16 September 2009

Dear Mr Houston

Can you please confirm what you mean by the phrase "raw data" as this is not very clear. Do you mean you want a copy of the actual tickets given or do you require a list of the fines broken down by date, time, location, status of case etc.

Your request will now remain on hold until I hear further notice from you.

If you have any further queries regarding this matter then please do not hesitate to contact me asap.

Marie Galloway
Records Management Team Leader
Records Management Team
South Tyneside Council
Town Hall, Westoe Road
South Shields
Tyne and Wear
NE33 2RL

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From: Neil

19 September 2009

Marie,

We are talking raw computer data, from the database. Please feel
free to forward this note on.

-------

Is it possible that the IT/database administrator can produce the
selected field extract from the database backend (In my experience,
databases often sit on MySQL/MS SQL/Oracle backends - and the
IT/database Administrator of the system can often extract out
information that the systems 'reporting' options don't allow).

If the size of the data extract is too large for it to be
compressed (zipped) and emailed, then I am happy to provide you
with FTP details (the IT contact could transfer the files), or to
receive the data on a CD/DVD. I understand that to produce some
reports in a 'paper' format is not the best for either of us.

Sizewise, the physical number of records will be no issue for me; I
cannot narrow down the request anymore than it already is. (That
being a limited number of fields, by PCN issued, for the 5 year
period).

Obviously if some of the information is not held in the database
(perhaps regarding the payment status etc,) then I would not want
to trouble you by having someone to review the actual case records
(as I understand this would be above and beyond the £450/2.5 day
limit)

Thanks,
Neil

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From: Marie Galloway
South Tyneside Metropolitan Borough Council

22 September 2009

Dear Neil

Many thanks for your quick response. I will now ask the relevant Team to look at your request and hope to respond by the end of the week. Thanks.

Marie Galloway
Records Management Team Leader
Records Management Team
South Tyneside Council
Town Hall, Westoe Road
South Shields
Tyne and Wear
NE33 2RL

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From: Marie Galloway
South Tyneside Metropolitan Borough Council

25 September 2009


Attachment FOI.09.5172 Nick Houston response letter.doc
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Attachment FOI.09.5172 Nick Houston Refusal of Access form.doc
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Dear Mr Houston

Please see attached the Council's response to your FOI request below.

Marie Galloway
Records Management Team Leader
Records Management Team
South Tyneside Council
Town Hall, Westoe Road
South Shields
Tyne and Wear
NE33 2RL

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