Parking Ticket Data

Dear Mr Houston

REF NO: 1446.1.

Thank you for your recent enquiry, received on 12th August 2009. I can
confirm that your enquiry is receiving attention and a response will be
provided within 20 working days following receipt of your enquiry as
allowed under the Freedom of Information Act legislation.

In some circumstances a fee may be payable and if that is the case, I will
let you know the likely charges before proceeding.

Please do not hesitate to contact me direct on (01642) 729696/729698 or
email foi@middlesbrough. gov.uk should you require any further advice or
assistance with this or any other matter.

Yours sincerely

Steph Robson
Freedom Of Information Officer

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Dear Mr Houston

REF NO: 1446.1.1.

I am writing to confirm that Middlesbrough Council has now completed its
search for the information you requested below on 12 August 2009. However,
please be advised that some of the information requested has not been
disclosed for the reasons given below.

In your request you asked for the following information:

1. I would like to request the raw data set of parking tickets issued in
the name of the council within the last five year period (22 July 2004
till now) broken down by: date, time, location, narrative of infraction,
current status of case, next status of case, transaction details (ie.
date, time and method of payments made), officer ID.

Response: Please find the information that we are able to provide within
the attached Excel spreadsheets below.

Information regarding transaction details ie. date, time, officer ID has
not been provided to you as we are applying a public interest test. This
is where the Authority needs to balance the public interest in disclosing
the information against the public interest in with hold the information
from publication.
It is estimated that we will have reached a decision within 20 working
days.

The payment methods are not recorded within the system only the record of
payment being received or not.

2. I would also like to request any information regarding `reward'/bonus
schemes/contracts in place for your parking enforcement officers. This is
envisaged to cover the details of any systems, including (where bonuses
are paid) the amount per officer per year, for the last five years.

Response: The Council operates no bonus or reward schemes of any kind for
its Civil Enforcement Officers. They receive a basic salary only.

Regarding part 1. ideally I would like the location unit to be 'street'
but if this is not practical then under your section 16 duty to advise and
assist I would expect you to contact me to discuss how you record this
geospatial data so that I may narrow my request in a way that works for
both of us.

As a supplementary, under section 16, I would also ask that you provide
some detail about the recording processes of this parking information.
E.g. What software is used? What data fields are recorded? What other data
sets it links to, etc.
The Council uses the Spur SiDem Notice Processing Software Package for
managing the PCN process. This links to no other system. The fields
contained within Spur are provided within the Excel spreadsheets below.
If you have any queries about this letter, please do not hesitate to
contact me direct on (01642) 729696 or email [Middlesbrough Council request email].
Please remember to quote the reference number shown above in any future
communications.

If you are unhappy with the way your request has been handled you may ask
for an internal review. You should write to:-

Chris Davies,
Corporate Complaints Manager,
PO Box 99A,
Town Hall,
Middlesbrough,
TS1 2QQ.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for an
independent review. The Information Commissioner can be contacted at: -

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

Yours sincerely

Steph Robson
Freedom of Information Officer

Members Office
P.O. Box 99A
Town Hall
Middlesbrough
TS1 2QQ

Tel. 01642 729696

FAX. 01642 729882
Email: [Middlesbrough Council request email]

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