Parking Ticket Data

Dear Mr Houston

Thank you for your request under the Freedom of Information Act regarding
the enforcement of parking restrictions.

I will look into your request with the relevant department and will
respond to you further in due course. If you need to contact me regarding
your request, please do not hesitate to do so, quoting the above call
reference number.

Kind regards

Sarah Birks | Operational Support Secretary

Engineering Services | Enterprise House | St Cross Business Park | Monks
Brook | Newport

Isle of Wight | PO30 5WB

Tel. (01983) 823777 | Internal Extension: 5750 | Facsimile: (01983) 823545

E-mail: [1][email address]

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References

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Dear Mr Huston

Further to your recent Freedom of Information request, I can now respond
as follows:-

1. I would like to request the raw data set of parking tickets issued
in the name of the council within the last five year period 22 July 2004
till now) broken down by: date, time, location, narrative of infraction,
current status of case, next status of case, transaction details (I.e.
date, time and method of payments made), officer ID. My preferred format
to receive this information is by electronic means. For both parts I would
like the response to be in the form of a raw text file, tab delimited,
with text qualifiers where required. Please see attached. With regards
payment dates, time & method, we do not process payments on our parking
system - they are entered via a cash receipting system and then uploaded.
This is why we are unable to supply this information, but we have included
Closed Date for Fully Paid items, as when full payment is received the
case is automatically closed, so this should in effect be the payment
date.

2. I would also like to request any information regarding
`reward'/bonus schemes/contracts in place for your parking enforcement
officers. This is envisaged to cover the details of any systems, including
(where bonuses are paid) the amount per officer per year, for the last
five years. We do not have any bonus schemes for any of the Civil
Enforcement Officer. All the Civil Enforcement Officers are employed by
the Council and have normal contracts as would any other employee.

3. What software is used? What data fields are recorded? What other
data sets it links to, etc. The software we use is Si-Dem which is
supplied by Spur Solutions. The software is licensed and copyrighted by
Spur Solutions [1]http://www.spursolutions.com/ and you would need to
direct these questions reference data sets and data fields to them.
Because the software system is a proprietary system covered by copyright
we are unable to give out additional information under the following
sections of the Freedom of Information Act.

Section 42, Legal Prohibition on disclosure. (It is established law that
computer code and manuals etc are protected by copyright law. It is not
believed that providing this information would be permitted under the
section 29 Copyright Design and Patents Act exemptions).

Section 41, Information provided in confidence (in that the Council, as
user, has some knowledge of the system which it would not disclose to
third parties for the same or similar reasons to those given above)

Section 43, Commercial interest (in that this is a proprietary system
protected by copyright the disclosure of which would have the potential to
harm the commercial interests of the provider).

4. If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. No similar request
has been received by this Council.

If you have any further queries regarding this matter, please do not
hesitate to contact me. However, if you have any complaints in
respect of your information request, please write to the Information
Management Team at County Hall, High Street, Newport, Isle of Wight or
complete the on-line appeals form that can be found at
[2]www.iwight.com/information. If your complaint is not resolved to your
complete satisfaction, you have the ultimate right, once you have
exhausted the internal appeals process, to appeal to the Information
Commission.

Gill Jolliff

Operational Support Officer

Engineering Services

Enterprise House

Monks Brook Newport

Isle of Wight PO30 5WB

Tel: (01983) 823777 Fax: (01983) 520563

Important Information - Disclosure, Confidentiality and Monitoring of this
email This email communication may be monitored by the Isle of Wight
Council for regulatory, quality control, or crime detection purposes. If
you are not the Intended Recipient please contact the sender as soon as
possible. It is intended only for the personal attention of the named
person, firm or company to whom it is addressed. It may contain
information that is privileged and confidential in law. Accordingly any
unauthorised dissemination, distribution, copying or other use of this
message or any of its content by any other person may constitute a breach
of civil or criminal law and is strictly prohibited. No mistake in
transmission is intended to waive or compromise any such privilege. Any
views expressed in this message are those of the individual sender and may
not necessarily reflect the views of the Isle of Wight Council. The
information contained in this e-mail may be subject to disclosure to third
parties under either the Data Protection Act 1998 or the Freedom of
Information Act 2000 to the extent the law allows and in accordance with
the Isle of Wight Council's policies on information management. (If you
wish the disclosure of the information in any reply to be restricted
please make this clear in your response).

References

Visible links
1. http://www.spursolutions.com/
http://www.spursolutions.com/
2. http://www.iwight.com/information