Parking Ticket Data

Neil made this Freedom of Information request to Hastings Borough Council

The request was refused by Hastings Borough Council.

From: Neil

12 August 2009

Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year period
(22 July 2004 till now) broken down by:
date, time, location, narrative of infraction, current status of
case, next status of case, transaction details (ie. date, time and
method of payments made), officer ID.

2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer
per year, for the last five years.

Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow my
request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request
are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Neil Houston

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From: Information Officer
Hastings Borough Council

12 August 2009

Thank you for contacting us.

We aim to respond to requests for information within 20 working days, in
accordance with the requirements of the Freedom of Information Act.

If your request is for personal information your request will be dealt
with according to the requirements of the Data Protection Act and the
timescale for response may be extended to 40 days.

The Freedom of Information area on our website, [1]www.hastings.gov.uk,
can be accessed via a 'Quick Hit' direct link from the site's home page
and contains advice about how to make a request for information.

Information about all our services, including contact details, location,
and links to information published by services on the site, is available
in the A to Z of Services area which can also be accessed via a 'Quick
Hit' direct link from the site's home page.

Information Officer
Hastings Borough Council
01424 451066
[2]www.hastings.gov.uk

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From: Information Officer
Hastings Borough Council

22 September 2009

Dear Mr Houston,
I refer to your recent request for information from this Authority. Our
answers to your questions are below.
I trust we have interpreted your request correctly, and this is the
information you required.

You have a right to make a complaint to us if you are not happy with any
aspect of the way we have handled your request for information. Please
contact me in writing with details of any complaint you wish to make. I
will then arrange for your complaint to be dealt with through our usual
internal complaints process. If you are then still unhappy you may
complain to the Information Commissioner who will decide whether the
request has been handled properly.

Yours sincerely,
Kerry Wolfe
Information Officer
Hastings Borough Council
Telephone: 01424 451066
Request for Information Ref: 09/238
Information relating to parking enforcement:

The raw data set of parking tickets issued in the name of the council
within the last five year period (22 July 2004 till now) broken down by:
date, time, location (street ideally), narrative of infraction, current
status of case, next status of case, transaction details (date, time and
method of payments made), officer ID

This information is held. S12 of the Freedom of Information Act 2000
provides an exemption from the obligation to comply with a request for
information if the estimated costs of complying with that request would
exceed the prescribed appropriate limit. We estimate that the costs of
complying with your request would exceed the appropriate limit by a
significant amount. For this reason we feel unable to comply with that
request.

Details of any `reward'/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer per
year, for the last five years.

Civil Enforcement Officers employed by Hastings Borough Council do not
have targets to reach, nor bonuses to achieve, in relation to the issue of
Penalty Charge Notices.

Details about the recording of this parking information.:
- what software is used
'Parking Gateway', supplied and maintained by Imperial Business Solutions
- what data fields are recorded
PCN number, Registration number, Issue date and time, Level of charge,
Location, Make, Colour, CEO number, Status of PCN. Tax disc number, Paid
amount, Balance outstanding

- what other data sets are linked to
There are no links to other data sets
End of Request for Information Ref: 09/238
Please note:
This information is copyrighted to Hastings Borough Council and is
supplied for your personal use only. Except as permitted under the
Copyright, Designs and Patents Act 1988, the information supplied may not
be copied, distributed, published, or exploited for commercial purposes or
financial gain without the explicit written consent of Hastings Borough
Council.

We do not give permission for this information to be used for the purposes
of direct marketing.

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Things to do with this request

Anyone:
Hastings Borough Council only: