Parking Ticket Data

Neil made this Freedom of Information request to South Ribble Borough Council

The request was partially successful.

From: Neil

12 August 2009

Dear Sir or Madam,

Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.

1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year period
(22 July 2004 till now) broken down by:
date, time, location, narrative of infraction, current status of
case, next status of case, transaction details (ie. date, time and
method of payments made), officer ID

2. I would also like to request any information regarding
‘reward’/bonus schemes/contracts in place for your parking
enforcement officers. This is envisaged to cover the details of any
systems, including (where bonuses are paid) the amount per officer
per year, for the last five years.

Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow my
request in a way that works for both of us.

As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.

If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.

If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.

If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request
are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.

If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.

Yours faithfully,

Neil Houston

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From: Shingleston, Pamela
South Ribble Borough Council

12 August 2009

Thank you for your message. I am out of the office until Thursday 13th
August, but if the e-mail you have sent requires attention before then,
please contact the ICT helpdesk on 01772 625271

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From: Shingleston, Pamela
South Ribble Borough Council

14 August 2009

Dear Mr Houston,

Thank you for your recent Freedom of Information request regarding Parking
Ticket Data.
The subject matter is the responsibility of Lancashire County Council, and
we have transferred your enquiry to them asking them to confirm receipt of
the transfer with you.

Their contact details are :-

Lancashire County Council
PO Box 78
County Hall
Preston
PR1 8XJ

Tel: 01772 531116
Fax: 01772 530949
E-mail: [email address]

Yours sincerely,

Pam Shingleston
Technical Support Analyst
South Ribble Borough Council

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From: Freedom of Information

14 August 2009

Dear Mr Houston

Request for information under the Freedom of Information Act 2000

We are writing to acknowledge receipt of your email dated 12^h August
2009, in which you request the disclosure of information under the
provisions of the above Act.

We have begun a search for the information you require and shall contact
you again when we are in a position to respond further. Should we envisage
any delays, or require more details from you, we will contact you
immediately.

In the meantime, if you have any queries about the above, please do not
hesitate to contact us, quoting ref. RFI/568/2009.

Yours sincerely,

On behalf of the Freedom of Information Team

Freedom of Information

Access to Information Team

Lancashire County Council

PO Box 78

County Hall,

Preston

PR1 8XJ

Tel: 01772 531116

Fax: 01772 530949

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Lancashire, a place where everyone matters

********************

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From: Freedom of Information

30 September 2009

Dear Mr Houston,

Request for information under the Freedom of Information Act 2000

Further to your request for information which was forwarded to Lancashire
County Council, we are now in a position to respond.

Collating the information you have requested in Question 1 would exceed
the appropriate limit of £450 set by the Freedom of Information and Data
Protection (Appropriate Limit and Fees) Regulations 2004 (SI No. 3244 of
2004), which equates to 18 hours of work. Section 12(1) of the Freedom of
Information Act provides that a public authority is not obliged to comply
with a request where to do so would exceed such a limit. Your request is
therefore refused under Section 12(1). The information you have requested
comprises full details of approximately 600,000 Penalty Charge Notices.
It is not possible to retrieve this information electronically, as the
process is for such a vast amount of information that it is causing the IT
system to crash, preventing all employees from using the system until it
is restored. Manually collating the information would take far in excess
of the limit of £450.

The IT system in use at the time of the request is Mouchel Traffic
Support's Integrated Car Parking System which only allows users to run
set, pre-defined reports. Any new reports can only be produced at a cost
to the council.

If, however, you were able to reduce the scope of the request to a
12-month period, it is likely that we would be able to collate the
majority of this information electronically. If this would be of interest
to you, please advise us by return.

With regard to rewards and bonus schemes etc. in place for parking
enforcement officers, Lancashire County Council does not hold this
information. Enforcement Officers are not employed by the County Council,
they are employed either directly by district councils (Wyre Borough
Council (please note this arrangement ended in Wyre on 5^th September
2009) and Ribble Valley Borough Council) or by 'NSL Services Ltd' on
behalf of the remaining district councils.

Please note that whilst this response is being sent in reply to the
request you submitted to South Ribble Borough Council, it applies to the
identical requests you also submitted to other district councils within
Lancashire that were transferred to Lancashire County Council.

In the event that you wish to complain about the manner in which your
enquiry has been handled, you should write in the first instance to The
Freedom of Information Officer, Lancashire County Council, PO Box 78,
County Hall, Preston PR1 8XJ, or email
[1][email address]

If, after this stage, you remain dissatisfied, you have the right to refer
the matter to the Information Commissioner, whose contact details are as
follows:

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 01625 545700

Email: [2][email address]

Website: [3]http://www.ico.gov.uk

If you have any queries regarding our response, or you require any
additional information, please do not hesitate to contact us.

Yours sincerely,

Freedom of Information

Lancashire County Council

PO Box 78

County Hall

Preston

PR1 8XJ

Tel: (01772) 531116

Fax: (01772) 530949

Email: [4][email address]

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Lancashire, a place where everyone matters

********************

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.ico.gov.uk/
4. mailto:[email address]

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From: Neil

2 October 2009

Please proceed for Calendar 2009.

Link to this

From: Freedom of Information

5 October 2009

Dear Mr Houston,

Thank you for your response to our email dated 30^th September 2009. We
have now begun a search for the information you require and shall be in
touch shortly. In the meantime, if you have any queries regarding this
request, please do not hesitate to contact us.

Please note your new reference number is RFI 685/2009.

Many thanks

Freedom of Information | Access to Information Team

Lancashire County Council, PO Box 78,

County Hall, Preston, PR1 8XJ

Tel: 01772 533997 | Fax: 01772 530949

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Lancashire, a place where everyone matters

********************

Link to this

From: Freedom of Information

30 October 2009

Attachment payment stage by case date summary.xls
306K Download View as HTML

Attachment issued by street jan oct09.xls
387K Download View as HTML

Attachment payment by method jan oct09.xls
45K Download View as HTML

Dear Mr Houston,

Request for information under the Freedom of Information Act 2000

Further to your email dated 2^nd October 2009, in which you request the
disclosure of information under the provisions of the above Act, we are
now in a position to respond.

Please see attached documents in response to your request for information.

We trust that our response is to your satisfaction, but in the event that
you wish to complain about the manner in which your enquiry has been
handled, you should write in the first instance to The Freedom of
Information Officer, Lancashire County Council, PO Box 78, County Hall,
Preston PR1 8XJ, or email [1][email address]

If, after this stage, you remain dissatisfied, you have the right to refer
the matter to the Information Commissioner, whose contact details are as
follows:

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 01625 545700

Email: [2][email address]

Website: [3]http://www.ico.gov.uk

Your request will now be closed as of this date.

Yours sincerely

Freedom of Information

Lancashire County Council

PO Box 78

County Hall

Preston

PR1 8XJ

Tel: (01772) 531116

Fax: (01772) 530949

Email: [4][email address]

show quoted sections

Lancashire, a place where everyone matters

********************

References

Visible links
1. mailto:[email address]
mailto:[email address]
2. mailto:[email address]
mailto:[email address]
3. http://www.ico.gov.uk/
http://www.ico.gov.uk/
4. mailto:[email address]
mailto:[email address]

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Norris left an annotation (26 April 2010)

See http://nutsville.com for details about NSL Services setting parking ticket targets for traffic wardens in Westminster, London. If NSL Services Ltd operate this way in the City of Westminster, then it's likely they also operate like this in other parts of the UK.

NSL Services parking wardens (Civil Enforcement Officers) are required to issue a set number of Penalty Charge Notices (parking tickets) otherwise they face disciplinary action.

If parking wardens want overtime (which is paid at a higher rate) then they must issue a high number of parking tickets to be in with a chance.

Find out more about NSL Services parking ticket targets at http://nutsville.com (you will need to look through the old posts).

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Things to do with this request

Anyone:
South Ribble Borough Council only: