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Neil made this Freedom of Information request to Ashford Borough Council
The request was successful.
From: Neil
1 August 2009
Dear Sir or Madam,
Under the Freedom of Information Act 2000 I would like to request
some information relating to the enforcement of parking
restrictions, specifically penalty charge notices.
1. I would like to request the raw data set of parking tickets
issued in the name of the council within the last five year period
broken down by:
date, time, location, narrative of infraction, current status of
case, next status of case, transaction details (ie. date, time and
method of payments made), officer ID
2. I would also like to request any information to ‘reward’/bonus
schemes/contracts in place for your parking enforcement officers.
This is envisaged to cover the details of any systems, including
(where bonuses are paid) the amount per officer per year, for the
last five years.
Regarding part 1. ideally I would like the location unit to be
'street' but if this is not practical then under your section 16
duty to advise and assist I would expect you to contact me to
discuss how you record this geospatial data so that I may narrow my
request in a way that works for both of us.
As a supplementary, under section 16, I would also ask that you
provide some detail about the recording processes of this parking
information. E.g. What software is used? What data fields are
recorded? What other data sets it links to, etc.
If this information is held by an outside contractor then it is
your responsibility under the FOIA to obtain that information.
If it is held by another public body then please can you inform me
of this and if possible transfer the request to that public body.
My preferred format to receive this information is by electronic
means. For both parts I would like the response to be in the form
of a raw text file, tab delimited, with text qualifiers where
required.
If you need any clarification of this request or if it is too broad
in any way please feel free to email me. If some parts of this
request
are more difficult to answer than others please release the
answerable material as it is available rather than hold up the
entire request for the contested data.
If FOI requests of a similar nature have already been asked could
you please include your responses to those requests. I would be
grateful if you could confirm in writing that you have received
this request, and I look forward to hearing from you within the
20-working day statutory time period.
Yours faithfully,
Neil Houston
From: John Burns
Ashford Borough Council
25 August 2009
Dear Mr Houston
Please find attached a letter in reply to your request for information
and a spreadsheet detailing some of the information you requested.
Yours sincerely
John Burns
Operations Manager
Parking Services
show quoted sections
From: Neil
25 August 2009
John,
Thanks for the response so far.
Would you be able to confirm the system used to record PCNs.
Neil
From: John Burns
Ashford Borough Council
26 August 2009
Dear Mr Houston
As mentioned in my letter, the computer database software used to record
PCN's was supplied by the company now called Imperial Civil Enforcement
Solutions.
Yours sincerely
John Burns
Operations Manager
Parking Services
show quoted sections
From: John Burns
Ashford Borough Council
19 October 2009
Dear Mr Houston
Following receipt of a query about the figures the Council had provided
in connection with your Freedom of Information request, in dealing with
this enquiry I am afraid that it has come to light that (a) Information
set out in the worksheet titled 'current status' was misleading & (b)
details provided about cancelled Penalty Charge Notices, set out in the
worksheet titled 'paid & cancelled', are incorrect.
I have changed the lay out of information in connection with 'current
status' information and as far as possible corrected the details under
the heading 'paid and cancelled'.
Unfortunately, there is still a discrepancy when comparing the number of
cancelled Penalty Charge Notices detailed in these two worksheets. I
have raised this discrepancy as a query with our software provider and
will send corrected details as soon as I have them.
I apologise for any inconvenience these errors have caused.
John Burns
Operations Manager
Parking Services
(01233) 330641
show quoted sections
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