Overloaded sewers

Christian Lister made this Environmental Information Regulations request to Bournemouth and West Hampshire Water

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From: Christian Lister

12 January 2010

Dear Bournemouth and West Hampshire Water,

Under EIR, I wish to request information relating to
overloaded sewers within your area.

Please advise me of the information available.

Yours faithfully,

Christian Lister

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From: CustomerService Mailbox
Bournemouth and West Hampshire Water

12 January 2010

Thank you for emailing Bournemouth & West Hampshire Water plc. Your email
will now be passed to the relevant department for action, and we will
reply to you within 10 working days, if necessary. Should you have any
further questions, please do not hesitate to call our Customer Services
department on 01202 590059.

Our website has recently been updated and a number of common questions can
be resolved using our online forms:

Report Leak
[1]https://secureforms.bwhwater.co.uk/webfo...

Moving Home
[2]https://secureforms.bwhwater.co.uk/webfo...

Request a Copy of My Bill
[3]https://secureforms.bwhwater.co.uk/webfo...

Apply for a Meter

[4]https://secureforms.bwhwater.co.uk/webfo...

Advise us of your Meter Reading

[5]https://secureforms.bwhwater.co.uk/webfo...

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From: Ruth Steinhausen

14 January 2010

Dear Mr Lister

Thank you for your request of 12 January from WhatDoTheyKnow under the
Environmental Information Regulations, which has been passed to me to
reply by Bournemouth and West Hampshire Water.

Unfortunately, Bournemouth and West Hampshire Water are a water supply
only company and do not provide sewerage services. Wessex Water and
Southern Water are the two companies that provide sewerage services in the
Bournemouth and West Hampshire area.

You have requested information about overloaded sewers but it is unclear
what information you are requesting. Please could you provide specific
details of your request so we can address your query more accurately.

I look forward to hearing from you. A copy of our Code of Practice for
Enquiries and Complaints can be found on our website link,
[1]http://www2.wessexwater.co.uk/customers/..., for
information.

Yours sincerely

Ruth Steinhausen
Customer Relations
[2][email address]

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Bournemouth and West Hampshire Water only: