outstanding homeless decisions

mark price made this Freedom of Information request to Lambeth Borough Council

The request was partially successful.

From: mark price

28 September 2009

Dear Sir or Madam,

Could you please provide me with the number ( as of the 1/9/2009)
of of homeless applications that are in temporary accommodation but
without a decision on their application,

Could you please provide me with the number ( as of 1/9/2009) of
homeless cases who are not in temporary accommodation but without a
decision on their application.

Thereby providing me with the number of all incomplete homeless
applications.

Could you please provide in both situations a breakdown of how old
these cases are.

Yours faithfully,

Mark price

Link to this

From: Gardner1,Richard
Lambeth Borough Council

28 September 2009

London Borough of Lambeth: our disclaimer is at the end of this e-mail.
***********************************************************************************

Dear Mr Price

Thank you for your FOI Request, as below. Please quote our ref 119256 in
any further correspondence about this request. We anticipate responding
within the statutory period of 20 working days following the date of
receipt.

Richard Gardner
Information Compliance Adviser
London Borough of Lambeth
ICT Services
Finance & Resources

tel: 020 79267741
www.lambeth.gov.uk
3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: mark price

28 October 2009

Dear Gardner1,Richard,

As you are aware, LB Lambeth is breaking the law by not having
replied to my request. Would you please tell me why the law has not
been complied with, and when I will get a response.

Thank you.

Yours sincerely,

mark price

Link to this

From: Gardner1,Richard
Lambeth Borough Council

28 October 2009

Mr Price Sean - what is happening on this? Ian - for
information

Thank you for your email below referring which we are currently
investigating and will get back to you. Your FOI request (our ref
119256, your ref 18596-9e2199f1) was received by Lambeth Council and
referred to our Housing Regeneration department on 28th September
(working day zero) and a response was due on 26th October (working day
20).

Richard Gardner
Information Compliance Adviser
London Borough of Lambeth
ICT Services
Finance & Resources

tel: 020 79267741
www.lambeth.gov.uk
3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: mark price

28 October 2009

Dear Gardner1,Richard,

Mr Gardner. As per my previous communication, I am perfectly well
aware of when my request was received, and when the response was
due by law.

I ask again, why has LBLambeth not complied with the law and when
will I receive a response?

Thank you

Yours sincerely,

mark price

Link to this

From: Gardner1,Richard
Lambeth Borough Council

29 October 2009

Mr Price

I will tell you as soon as our Housing Department tells me when they
expect to complete the task. I am not a mind reader.

Richard Gardner
Information Compliance Adviser
London Borough of Lambeth
ICT Services
Finance & Resources

tel: 020 79267741
www.lambeth.gov.uk
3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: mark price

29 October 2009

Dear Gardner1,Richard,

Your response was rude. Why? And yet again you haven't answered my
questions.

You wrote previously "We anticipate responding
within the statutory period of 20 working days following the date
of receipt". But you did not. So -

1. When do you now anticipate responding? Mind reading is not
required. Just pick up your phone and ask them!!!!
2. Why did you fail to comply with the law?

You are an Information COMPLIANCE Adviser. What exactly do you
think that your job is? What have you done about compliance in this
case? You appear to exhibit no interest whatsoever in whether LB
Lambeth has complied with the law or not, or in completing this
matter. Yet the information that I have requested should be readily
available.

Who is the Manager of your department, please?

Yours sincerely,

mark price

Link to this

From: Richings,Sean
Lambeth Borough Council

29 October 2009

Dear Mr Price

Firstly please accept my apologies that you had to contact us to chase
this. I have put measures in place to ensure that FOI requests that are
nearing their outside date are brought to my attention.

The information you requested has not been readily available. I have
advised those concerned that they should have advised you that there would
be a delay.

I understand that it may be possible to extract this information, but that
the person who can advise us/create the report is not available until
Monday. I will check this again on Monday and come back to you then with
more information.

Once again please accept my apologies and be assured this is not the
standard that we expect here at Lambeth.

Sean Richings

Business Support Manager

Business & Options Development Unit

Housing, Regeneration & Environment

London Borough of Lambeth

phone: 020 7926 4200

email: [1][email address]

website: [2]www.lambeth.gov.uk

2-7 Town Hall Parade

Brixton Hill

London SW2 1RP

Making a difference

show quoted sections

Link to this

From: Gardner1,Richard
Lambeth Borough Council

29 October 2009

Dear Mr Price

The relevant department that holds the records would normally respond
direct to you. Homeless decisions are a matter for Lambeth Living which
is a separate "arms length management organisation" providing social
housing in the borough. Liaison is indirect via the council's Housing
Regeneration department which is why I haven't yet been able to obtain
an answer.

The statutory target of 20 working days is an aspiration which is not
always met.

My boss is Ian Goodwin, Information Governance Manager.

Richard Gardner
Information Compliance Adviser
London Borough of Lambeth
ICT Services
Finance & Resources

tel: 020 79267741
www.lambeth.gov.uk
3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: Gardner1,Richard
Lambeth Borough Council

29 October 2009

Gardner1,Richard would like to recall the message, "Freedom of Information
request - outstanding homeless decisions".

Disclaimers apply for full details see
http://www.lambeth.gov.uk/EmailDisclaime...

Link to this

From: mark price

30 October 2009

Dear Gardner1,Richard,

Thank you for your response.

I'm sorry, but my understanding is that Lambeth Living has nothing
to do with the homelessness service, which is provided directly by
the Council's Housing Regeneration Department.

I therefore do not accept the excessive delay in providing this
information.

Firstly, the figures requested are readily available within minutes
on the computerised systems of Councils. Is Mr Richings stating LB
Lambeth's position as being that LBLambeth Managers have no idea at
any time of what their workloads are in this area, and are
completely lacking in any current statistics or data? And that,
regardless of that, they are left completely in the dark if ONE
person is unavailable at any time, as per now?

Secondly, one person being on leave does not justify any continued
prevarication, nor explain the lack of a prompt (as required by
law) response by LB Lambeth in the first week after my request.
Where was the person who is now on leave, during the first four
weeks of my request?

Could I please have the information today or on Monday. I have not
had problems elsewhere.

I can not accept that, for a Local Authority, complying with the
law is merely an "aspiration".

Yours sincerely,

mark price

Link to this

From: Gardner1,Richard
Lambeth Borough Council

30 October 2009

Mr Price

Mr Richings sent an email to you in which he promises a response on
Monday. This should include guidance on the complaints process.

If following receipt of his response you still have issues, there is a 2
stage complaints process:-

O/ firstly an internal review by staff not involved in answering the
original request,

O/ and, if after that you are still not satisfied, you could submit
a formal complaint to the Information Commissioner's Office (ICO =
independent national regulator based at Wilmslow in Cheshire). They have a
policy of not considering complaints unless they have first been to
Internal Review.

Internal Reviews have a timescale of 10 working days. ICO complaints can
take months because they have a casework backlog.

Richard Gardner

Information Compliance Adviser

London Borough of Lambeth

ICT Services

Finance & Resources

tel: 020 79267741

www.lambeth.gov.uk

3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: mark price

30 October 2009

Dear Gardner1,Richard,

I request that you READ Mr Riching's e-mail. He does NOT promise to
give a response to my information request on Monday.

He admits that he doesn't, even at this late stage, know if he can
answer my request! He says "I understand that it may be possible to
extract this information, but that the person who can advise
us/create the report is not available until Monday. I will check
this again on Monday and come back to you then with more
information."

Mr Richings also admits that he has had no FOI request monitoring
process in place prior to my communications.
How can any Department be run on a basis where legal deadlines
appear not to matter to anybody? Yourself, an Information
Compliance Adviser(!) included.

The law required LBL to respond promptly, and if not promptly,
within a maximum of 20 working days, and to give a valid reason for
any delay. But it appears from Mr Riching's e-mail that LBL has
done nothing whatsoever since 28 September.

Neither you, nor Ian Goodwin, have given any excuse for anything,
let alone for failing to comply with the law.

Why did LBLambeth, for almost five weeks, do nothing with my FOI
request?

Yours sincerely,

mark price

Link to this

From: mark price

1 November 2009

Dear Mr Gardner,

Lambet's own website contains the following information.

"What services are provided by Lambeth Living?

Many Lambeth Council services are now the responsibility of the new
company. From repairs service and maintenance, estates management
to rent collection and arrears management, support for resident
involvement and services for leaseholders.

Services provided by Lambeth Council

Lambeth Council remains the owner of the properties managed by
Lambeth Living. The council also remains responsible for housing
services to the wider community: homeless and refugees, homeless
and temporary accommodation, housing register and Choice Based
Lettings, supporting people services and housing strategy among
many others."

Yet you told me above that you had difficulty getting the
information requested because it had to come from Lambeth Living.

That is completely untrue. Why did you make an untrue statement?

Yours sincerely,

mark price

Link to this

From: Gardner1,Richard
Lambeth Borough Council

2 November 2009

Mr Price

Apologies for any confusion. I am fairly new to the organisation and do
not work in either the Housing Dept or Lambeth Living but have corporate
oversight of FOI on a wide range of topics throughout the council. It is
not my role to have detailed knowledge of every subject but to advise
colleagues on compliance with the legislation and in particular what
reasons can legally be given for exempting information from disclosure
where appropriate.

As the website says, housing is a divided responsibility, but the
majority of housing related information requests we handle belong to
Lambeth Living which was my assumption in this case. However all housing
requests are referred via the Housing Dept and they refer onwards to
Lambeth Living where relevant. This is because there are areas of
overlap and the Housing Dept must be given an opportunity to comment on
policy issues even when operational responsibility is devolved.

Richard Gardner
Information Compliance Adviser
London Borough of Lambeth
ICT Services
Finance & Resources

tel: 020 79267741
www.lambeth.gov.uk
3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: mark price

2 November 2009

Dear Mr Gardner,

Thank you for your response, which is appreciated.

My request is nothing to do with policy issues.

You say "It is not my role to have detailed knowledge of every
subject but to advise colleagues on compliance with the
legislation". So -
firstly, why were you being argumentative with me about things that
you don't know about, and which are not at all within your remit?
secondly, why did you not do what IS within your remit, i.e. advise
your colleagues on compliance with the legislation?

Your colleagues did not respond promptly. They did not inform me of
a delay. They did not give a legally valid reason for a delay. They
did not comply with the maximum time allowed. Where were you in all
of this?

It seems to me that you were doing nothing whatsoever to ensure
compliance. Nor being impartial. As a member of the public I would
like to feel that there is someone protecting my rights re FOI
within the organisation. I do not understand why you felt it
appropriate, or your role, to be argumentative and obstructive with
me.

You say that your role is particularly to advise
colleagues on "what reasons can legally be given for exempting
information from disclosure where appropriate." So why on earth did
you give a legally invalid, and wholly untrue, reason to me for
your failure to get your colleagues to provide me with the
requested information according to the requirements of the law?

Thank you.

Yours sincerely,

mark price

Link to this

From: Gardner1,Richard
Lambeth Borough Council

2 November 2009

Mr Price

It is nothing personal, I am under pressure from the sheer volume of
current requests and so I issued a holding acknowledgement pending
further investigation. I accept that it is late. The blame has been
accepted by the relevant department who are now on the case. No one has
refused your request because it has not yet been formally responded to.
When you receive your response you will be advised of the complaints
procedure.

Richard Gardner
Information Compliance Adviser
London Borough of Lambeth
ICT Services
Finance & Resources

tel: 020 79267741
www.lambeth.gov.uk
3rd Floor, Ivor House, 1 Acre Lane, London, SW2 5SD

Lambeth - Making a difference

show quoted sections

Link to this

From: mark price

2 November 2009

Dear Gardner1,Richard,

Dear Mr Gardner,

Thank you for speedy responses. I am sorry to have increased your
pressure. It seems rather unfair to you, as it is the case that I
wouldn't have had to give you any grief at all if the Housing and
Regeneration people had made any attempt to answer a pretty simple
request, in the space of a month (!).

I shan't be using the complaints procedure (I hope!) as I think
that the points have been made already.

All the best.

Yours sincerely,

mark price

Link to this

From: Richings,Sean
Lambeth Borough Council

2 November 2009

Dear Mr Price

I have had a chance to speak with those concerned. I can confirm that it
would take longer than 18 hours to collate and produce this information
and the costs involved would be above the appropriate £450 cost limit. 
I therefore refuse it under the exemption contained in section 12(1) of
the Freedom of Information Act 2000. However we have a weekly snapshot
report which shows that as at 31^st August 2009 we had 214 Households
undergoing assessment with a Part Vll decision outstanding.  I am sorry
but I am not able to advise the oldest enquiry.

If you are dissatisfied with the way in which your Freedom of Information
request has been dealt with you can request an internal review by
emailing: [1][email address] (Please quote the reference number
above) or by writing to:

Corporate Complaints Manager

Lambeth Town Hall

Brixton Hill

Brixton

SW2 1RW

If you remain dissatisfied with the outcome of the review you have a
further right to appeal to the Information Commissioner, who regulates the
implementation of the Freedom of Information Act. The Commissioner can be
contacted at the following address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Enquiry line: 01625 545745

Please note that the Council retains copyright in all of its material and,
while it can be copied for use by an individual for personal purposes,
permission must be sought for any other uses. Application for permission,
including permission to reproduce extracts in published works, should be
made to the Data Protection Advisor, c/o Lambeth Town Hall, Brixton Hill,
Brixton, SW2 1RW.

I hope you find the information of some use, please do not hesitate to
contact me if I can be of any further assistance.

Yours sincerely

Sean Richings

Business Support Manager

Business & Options Development Unit

Housing, Regeneration & Environment

London Borough of Lambeth

phone: 020 7926 4200

email: [2][email address]

website: [3]www.lambeth.gov.uk

2-7 Town Hall Parade

Brixton Hill

London SW2 1RP

Making a difference

--------------------------------------------------------------------------

From: Richings,Sean
Sent: 29 October 2009 12:31
To: Gardner1,Richard; 'mark price'
Cc: Goodwin,Ian
Subject: RE: Freedom of Information request - outstanding homeless
decisions Ref 119256

Dear Mr Price

Firstly please accept my apologies that you had to contact us to chase
this. I have put measures in place to ensure that FOI requests that are
nearing their outside date are brought to my attention.

The information you requested has not been readily available. I have
advised those concerned that they should have advised you that there would
be a delay.

I understand that it may be possible to extract this information, but that
the person who can advise us/create the report is not available until
Monday. I will check this again on Monday and come back to you then with
more information.

Once again please accept my apologies and be assured this is not the
standard that we expect here at Lambeth.

Sean Richings

Business Support Manager

Business & Options Development Unit

Housing, Regeneration & Environment

London Borough of Lambeth

phone: 020 7926 4200

email: [4][email address]

website: [5]www.lambeth.gov.uk

2-7 Town Hall Parade

Brixton Hill

London SW2 1RP

Making a difference

show quoted sections

Link to this

From: mark price

4 November 2009

Dear Richings,Sean,

It is shocking and appalling that you say that this information is
not readily available. And it is amazing that it has taken you six
weeks to come up with this.

Of course, if you had responded when you were supposed to by law,
you wouldn't have had a problem.

Could I, therefore, please have the temporary accommodation and
prevention figures that I originally requested... but as of as of
today's date or tomorrow's date rather than 1st September, please.

Please note that these figures must be readily available for
monitoring purposes.

Please confirm that they are, or are not, readily available for
monitoring purposes.

Yours sincerely,

mark price

Link to this

From: mark price

4 November 2009

Dear Mr Gardner,

I have received an e-mail from Sean Richings rejecting my FOI
request. Clearly this has happened because he did not act promptly
in the first place as required by Law.

Would you please be kind enough to read my response to Mr Richings
and ensure that he responds promptly to this request.

Yours sincerely,

mark price

Link to this

From: mark price

5 November 2009

Dear Mr Richings,

Would you please respond to my email of yesterday.

Thank you

Regards

mark price

Link to this

From: Richings,Sean
Lambeth Borough Council

9 November 2009

Dear Mr Price

I am sorry that you did not find my response to your previous enquiry satisfactory. As I have previously stated if you do not agree with what I have said then you can request an internal review by writing to the corporate complaints manager.

Yours sincerley

Sean Richings
Business Support Manager
Business & Options Development Unit
Housing, Regeneration & Environment
London Borough of Lambeth
phone: 020 7926 4200
email: [email address]
website: www.lambeth.gov.uk

2-7 Town Hall Parade
Brixton Hill
London SW2 1RP

Making a difference

show quoted sections

Link to this

Ann Brown left an annotation (30 November 2009)

I still waiting for Lambeth Living to answer my FOI it is now over the legal response time

Link to this

From: Goodwin,Ian
Lambeth Borough Council

9 December 2009

Our reference: 119256

Dear Mr Price,

Thank you for your Freedom of Information internal review request received
via email on 30 October. Please accept my apologies for the delay in
responding.

In your original request of 28 September you requested the following
information:

"Could you please provide me with the number (as of the 1/9/2009) of
homeless applications that are in temporary accommodation but without a
decision on their application,

Could you please provide me with the number ( as of 1/9/2009) of homeless
cases who are not in temporary accommodation but without a decision on
their application.

Thereby providing me with the number of all incomplete homeless
applications.

Could you please provide in both situations a breakdown of how old these
cases are."

Sean Richings (Business Support Manager, Housing Options and Development)
responded on 2 November stating the following:

"I can confirm that it would take longer than 18 hours to collate and
produce this information and the costs involved would be above the
appropriate £450 cost limit. I therefore refuse it under the exemption
contained in section 12(1) of the Freedom of Information Act 2000. However
we have a weekly snapshot report which shows that as at 31st August 2009
we had 214 Households undergoing assessment with a Part Vll decision
outstanding. I am sorry but I am not able to advise the oldest enquiry."

Having investigated this matter please find below my response.

In relation to the first element of your request, I can confirm (for our
snapshot report) that as of 12pm on 3 December) there were 284
Homelessness applications outstanding for those applicants currently
within temporary accommodation. We are however, currently unable to
provide you with details of the dates at which these applications were
made (please see * below).

With regard to the second element of your request for the current number
of homeless applications outstanding from those applicants not in
temporary accommodation, I should advise the following:

To collate this information for all applicants not in temporary
accommodation, would exceed the FOI cost ceiling (i.e. the 18 hour
limit). This is because, such an activity would require a manual review
of all homelessness files, to establish if the application is still
outstanding or if the applicant took up an alternative housing option.
Also, such a manual review would be needed to identify those applicants
who have submitted an application, but where the local authority is
disputing in that case whether or not it owes a duty to them.

The main reason that we do not have the figure for outstanding
applications from those individuals not in temporary accommodation, is
that Lambeth has for some time not operated a homeless at home policy
except in extreme circumstances (this is estimated at 70 outstanding
applications, however please see * below).

In line with the Government's 2010 target i.e. to reduce numbers of
households in TA by 50% we now offer clients a service which largely
focuses on providing alternative housing options more tailored to our
clients' needs and homelessness prevention. We offer access to a range of
products such as a rent deposit scheme. Furthermore as there is no
statutory requirement for us to report on these figures our energies are
channelled in these other areas where much of this work can be delivered
at advice level.

*Please note there is a Consultant attending our offices on 21 December to
assist in the development of reports from our housing database. At this
time, we will ask them if:

(a) for those outstanding applicants in temporary accommodation, it is
possible to run a report from our system to show the dates that those
homelessness applications were made, and

(b) A report could be produced which would provide an accurate figure
on the number of homelessness applications (inc dates made) for those
applicants referred to above in respect of "extreme circumstances" re
homelessness at home.

I have asked Sean Richings to provide a further response to you in
relation to (a) and (b) above following the 21 December consultant visit.

In order to enable us to provide a satisfactory response to your requests
for information you may also wish to call Sean Richings on 02079267006 to
discuss your request in further detail. Alternatively, if you would like
to provide Sean with a contact number, he would be happy to give you a
call ([1][email address]).

Should you be dissatisfied with the outcome of this review you have a
further right to appeal to the Information Commissioner, who regulates the
implementation of the Freedom of Information Act. The Commissioner can be
contacted at the following address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Enquiry line: 01625 545745

Yours sincerely,

Ian Goodwin

Information Governance Manager

London Borough of Lambeth

ICT Services

Finance & Resources

tel: 02079262341

[2]www.lambeth.gov.uk

3rd floor Ivor House, 1 Acre Lane, London, SW2 5SD.

Lambeth - Making a difference

Disclaimers apply for full details see
http://www.lambeth.gov.uk/EmailDisclaime...

References

Visible links
1. mailto:[email address]
mailto:[email address]
2. http://www.lambeth.gov.uk
file:///tmp/BLOCKED::http:/www.lambeth.gov.uk

Link to this

mark price left an annotation (12 December 2009)

To: danderson@lambeth.gov.uk; jclyne@lambeth.gov.uk; pbower@lambeth.gov.uk; cgeiss@lambeth.gov.uk
CC: paul.dietrich@slp.co.uk
Subject: Homeless disgrace.
Date: Thu, 10 Dec 2009 13:48:27 +0000

Dear Mr Anderson, Mr Clyne, Mr Bower, Mr Geiss,

As you can see from below (the result of an internal review published on a public website) I have been trying to get Lambeth Council's homeless caseload figures since the beginning of September 09. I have contacted some other Boroughs for the same set of figures and have been given them without having to make a FOI Act request, and these figures have been readily available as one would expect.

There is a report on Lambeth's website, date August 09, that states that there is no backlog in this area. But I have now been told by Lambeth that although they know the number of households in TA without a decision on their case, they have no way of telling how old these cases are. Please note that these figures alone have increased by 70 over the last 2 months !

Lambeth has also told me that they have no way of telling me how many households that are not in TA are awaiting a decision. Predictably, they say that they cannot tell me how old these cases are.

Over the last 2 years this same department has only seen a reduction in TA households of approx 400, although over two thirds of all permanent allocations have been going to this client group.

I should like to point out that this is the same department that saw a massive £14 million overspend on the TA budget last year, and from what I understand a further overspend of some million is expected this year.

I ask the following. How can the Managers of this Department be doing anywhere near a professional job when it is the Council's case that these Managers do not have any way of knowing what the demand for their service is ?

Presumably the homeless client is also suffering as no-one is monitoring these cases. They could be lingering around in TA for a very, very long time without anyone even noticing !

How could the person who stated on the website that there was no backlog make such a statement if the Council's case is that there is no way of knowing this ?!

Finally, the tax payer is paying dearly for these massive failures.

I have copied in the South London Press because I consider this to be scandalous and hope that they decide to look into it further.

Yours sincerely,

Mark.

Link to this

mary reegan left an annotation (12 December 2009)

Dear Mr Goodwin,

I have read your response to Mr Price with amazment. I worked in that department a while ago and these reports and figures were available within minutes on the computers. If I couldn't find what I needed there was a woman called Eilean who did nothing else but produce reports and figures. None of it was done manually. What youve been told is just not true.

I am shocked that a consultant will be paid to find out infomation that lots of people there could find on their PC in a few minutes at no cost. Not as much as I am that people there have such a cavalier attitude to the freedon of infomation act.

Yours sincerely

Mary

Link to this

From: DHSBusTeam,
Lambeth Borough Council

22 December 2009

Dear Mr Price

As promised the figures that have been extracted are as follows:

As at 21^st December 2009

Days since registration

Days 0 to 10 11 to 20 21 to 33 34 to 60 61 to 90 91+ Total
Total: : 14 21 32 43 43 139 292

Homeless at home, awaiting a decision

Days since registration

11 to 20 21 to 33 34 to 60 61 to 90 91+ Total
3 1 1 1 14 20

Lambeth does not operate a `homeless at home' policy, and those people who
are deemed homeless at home are quite rare as demonstrated by these
figures. It is likely that the households will be assisted by the housing
options team in the private rented sector or will go into Temporary
Accommodation.

Please note that the Council retains copyright in all of its material and,
while it can be copied for use by an individual for personal purposes,
permission must be sought for any other uses. Application for permission,
including permission to reproduce extracts in published works, should be
made to the Data Protection Advisor, c/o Lambeth Town Hall, Brixton Hill,
Brixton, SW2 1RW.

Yours sincerely

Sean Richings

Business Support Manager

Business & Options Development Unit

Housing, Regeneration & Environment

London Borough of Lambeth

phone: 020 7926 4200

email: [1][email address]

website: [2]www.lambeth.gov.uk

2-7 Town Hall Parade

Brixton Hill

London SW2 1RP

Making a difference

Disclaimers apply for full details see
http://www.lambeth.gov.uk/EmailDisclaime...

References

Visible links
1. mailto:[email address]
2. http://www.lambeth.gov.uk/

Link to this

From: mark price

24 December 2009

Dear Mr Richings,

On 2 November you wrote to me thus - "Dear Mr Price, I have had a
chance to speak with those concerned. I can confirm that it would
take longer than 18 hours to collate and produce this information
and the costs involved would be above the appropriate £450 cost
limit."

That statement self-evidently was untruthful. You told Ian Goodwin
the same untruth.

Why did you, and "those concerned", choose to lie about the
availability of this information, to both me and your own
Compliance Officer, rather than comply with the law?

Yours sincerely,

mark price

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