Opinion polls and research

Dear Mr Kemp

Thank you for contacting Derbyshire County Council. I have forwarded
your email to our Freedom of Information Department as requested.

Regards,

Helen.
Call Derbyshire Administrator.
Call Derbyshire - 08456 058 058

Please address all replies to [email address]

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Mr Kemp,

Thank you for your enquiry of 11th February 2010.

I would also like to offer our sincere apologies for this delayed
acknowledgement to your request.

We will be dealing with your request under the terms of the Freedom of
Information Act 2000.

In accordance with the above the deadline for replying to you is 20
working days from receipt of your request, this being 11th March 2010.
However, we will endeavour to deal with your request promptly and, if
possible, before this date.

If you do not wish us to deal with your request under the terms of the
Freedom of Information Act 2000 or have any questions or comments,
please contact me on telephone number 01629 538460.

Kind regards,

Neil Morley
Interim Legal Officer
for David Tysoe, County Solicitor,
Derbyshire County Council
County Hall
Matlock
DE4 3AG
Tel. 01629 538460
Ext. 38460

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Mr Kemp,

Good morning and thank you for your email.

By way of clarification, your Freedom of Information request was
received by us on the 11th February 2010. The deadline for a response to
your request is the 11th March 2010, which is 20 working days after
receipt of your request.

I hope this is of assistance.

Should you have any further questions, please do not hesitate to get in
contact.

Kind regards,

Neil Morley
Interim Legal Officer
for David Tysoe, County Solicitor,
Derbyshire County Council
County Hall
Matlock
DE4 3AG
Tel. 01629 538460
Ext. 38460

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Mr Kemp,

Good morning.

I am writing to you today with regards to the below Freedom of
Information Act 2000 request, which you submitted to us on the 11th
February 2010.

Whilst the response date for this request is today 11th March 2010, I
wished to ask for you to allow some additional time for this request to
be processed. The reason for additional time being requested, relates to
both the broad nature of your enquiry and consequentially, the amount of
information that needs to be considered.

Should you have any questions, please do not hesitate to get in contact.

Kind regards,

Neil Morley
Interim Legal Officer
for David Tysoe, County Solicitor,
Derbyshire County Council
County Hall
Matlock
DE4 3AG
Tel. 01629 538460
Ext. 38460

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Dear Mr Kemp,

Thank you for your request received by us on 11^th February 2010 and
please accept our apologies for the delay in responding.

We can confirm that we hold the requested information.

Your enquiry was as follows (extracted):

1) The aggregate amount spent by financial year for the
past three

financial years on recurring customer research
with the aim of

tracking opinion, reputation, sentiment
concerning the council.

Recurring means monthly, quarterly, annual or any
frequency within

this range. This research should include
externally or internally

commissioned/conducted research. This should
include but NOT be

limited to research contracted to Ipsos Mori,
Infocorp, YouGov,

Synovate and Mintel.

2) Sample blank surveys/questionnaires of any research
as described

in the previous question that the organisation has
undertaken

within the past year

3) Reports, presentations and results of any research
as described

in the first question that the organisation has
undertaken within

the past year

Please see the below Freedom of Information Act 2000 response:

In response to Questions 1-3, please the attached
document entitled `Peter Kemp DL110210 FOI Recd 110310 Response'.

I hope this now satisfies your request.

However should you remain dissatisfied with this response, then you can
ask for an internal review of the Council's decision by using the
following Appeals Procedure:

Stage 1:

In the first instance, please send in your comments, and wherever
possible, a copy of your request and the covering letter enclosing the
information or refusing your request, to:

The Information Manager

County Secretary's
Department

Derbyshire County Council

County Hall

Matlock

DE4 3AG

Email: [1][email address]

Stage 2:

If after a review you still remain dissatisfied with any decision taken,
then you can ask for a further review by writing to:

Mr J McElvaney

Director of Legal Services

Derbyshire County Council

County Hall

Matlock

DE4 3AG.

Please ensure that correspondence is marked as "Request for a review of my
Freedom of Information Act request", and bears any case references you
have been given.

Stage 3:

After completing the above procedure, if you wish to challenge the
decision further, then you have a right to contact the Information
Commissioner's Office as follows:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel. 08456 306060 or 01625 545745

Weblink: [2]http://www.ico.gov.uk/complaints/freedom... _information.aspx

Should you have further questions or queries, please do not hesitate to
get in contact.

Yours sincerely,

Neil Morley

Interim Legal Officer

For John McElvaney, Director of Legal Services,

Derbyshire County Council

County Hall

Matlock

DE4 3AG

Tel. 01629 538460

Ext. 38460

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References

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1. mailto:[email address]
2. http://www.ico.gov.uk/complaints/freedom...