Dear Sir or Madam,

Could you please state how many complaints you have received about
number plate suppliers since January 2003?

Could you also say how many visits your staff have made to number
plate suppliers each year since January 2003 and state how many
received warnings,how many were prosecuted and the outcomes of
those prosecutions?

Yours faithfully,

Trudy Richards

Thank you for contacting Barking & Dagenham Direct
We aim to respond fully to your query within 2 working days.
When this is not possible, we will email you to let you know what is
happening.
If your enquiry is urgent or should you need to speak to a Customer
Service Officer, please contact us on 020 8215 3000.

We are open Monday to Friday 8am - 8pm.

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear Trudy,

Thank you for contacting Barking and Dagenham Direct.

We have logged your request under the Freedom of Information Act; you
should expect to receive a response within 20 working days; your
reference is LBBD/32030

In the meantime, if you have any questions or require further
information please do not hesitate to contact us on 0208 215 3000 or
[email address].

Yours sincerely,

Karen Partridge

Barking and Dagenham Direct

London Borough of Barking and Dagenham

Roycraft House, 2nd Floor

15 Linton Road

Barking, IG11 8HE

Telephone: 0208 215 3000

Fax: 0208 227 5184

Minicom: 0208 227 5755

Website: www.barking-dagenham.gov.uk

Together we will build communities and transform lives...

Protect the environment and save trees, please only print if essential

show quoted sections

Dear Mr Richards

Thank you for your e-mail received 05 September 2008 requesting information about suppliers of number plate

Jacquie Harris in the Customer Services Department will arrange for the information to be provided to you no later than 3/10/08

Whilst it is the Council's policy to provide information wherever possible, I need to advise you that there are a number of exemptions under the Freedom of Information Act 2000. These may prevent me from releasing all or some of the information you have asked for. You will, however be informed is this is the case and why.

Yours sincerely

Remi Ahmed
Complaints Officer

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear ahmed remi,

good evening I believe your previous email promised me a response
by today. As a result I believe you are in breach of the law and as
such I assume I will have a response to my request by the end of
Monday the 6th of October

Yours sincerely,

Trudy Richards

Dear Trudy Richards

Please accept my sincere apologies for the delay in our response to your
original enquiry received 05 September 2008 requesting information about
suppliers of number plates.

I am very sorry that we have not contacted you before now to inform you
of this delay; however we will be in a position to provide you with a
full response by no later than Thursday 9th October.

Once again, I am very sorry for any inconvenience that this may have
caused.

Kind regards

Jacquie Harris

Business Support Manager

London Borough of Barking & Dagenham

Environmental & Enforcement Services

Frizlands Admin Building

Frizlands Lane

Dagenham

RM10 7HX

Phone: 020 8227 5645

[mobile number]

Fax: 020 8227 2608

Textphone: 020 8227 2348

Email: [email address]

Website: www.barking-dagenham.gov.uk
<http://www.barking-dagenham.gov.uk/>

Most Improved Council of the Year 2008

Together we will build communities and transform lives...

Protect the environment and save trees, please only print if essential

E-mail confidentiality notice. This message is intended for the addressees only. It may be private, confidential and may be covered by legal professional privilege or other confidentiality requirements. If you are not one of the intended recipients, please notify the sender immediately on +44 0 20-8215-3000 and delete the message from all locations in your computer network. Do not copy this email or use it for any purpose or disclose its contents to any person:to do so maybe unlawful.

Dear Trudy Richards

Following my email sent to you yesterday; I would like to once again
apologise to you for the delay in providing this information to you.
This was due to an administrative oversight and I sincerely hope that
this has not caused you any inconvenience.

Please find our response to the following information requested.

1. Could you please state how many complaints you have received
about number plate suppliers since January 2003?

None

2. Could you also say how many visits your staff have made to number
plate suppliers each year since January 2003

None

3. State how many received warnings

Not applicable, as we have no record of number plate suppliers in the
borough.

4. How many were prosecuted

None

5. The outcomes of those prosecutions? (Successful / unsuccessful)

Not Applicable.

Please do not hesitate to contact me should you require any further
information.

If you are not satisfied with the way that I have dealt with your
request you can make a complaint by writing to the Corporate Complaints
Team, Corporate Strategy Department, Room 196, Civic Centre, Dagenham
RM10 7BN. Alternatively you can make your complaint on-line at
www.barking-dagenham.gov.uk <http://www.barking-dagenham.gov.uk/> or
you can e-mail your complaint to [email address]
<mailto:[email address]> .

If you are still not satisfied, after following our Corporate Complaints
procedure, you can take your complaint to the Information Commissioner.
Full details of how to do this will be made available on request.

Kind regards

Yours sincerely

Jacquie Harris

Business Support Manager

London Borough of Barking & Dagenham

Environmental & Enforcement Services

Frizlands Admin Building

Frizlands Lane

Dagenham

RM10 7HX

Phone: 020 8227 5645

[mobile number]

Fax: 020 8227 2608

Textphone: 020 8227 2348

Email: [email address]

Website: www.barking-dagenham.gov.uk
<http://www.barking-dagenham.gov.uk/>

Most Improved Council of the Year 2008

Together we will build communities and transform lives...

Protect the environment and save trees, please only print if essential

show quoted sections