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number of employment tribunal complaints against Alcohol Recovery Project or ARP Charitable Services since computerised records began

A Freedom of Information request to Ministry of Justice by P. Terry

The request was successful.

P. Terry

11 February 2009

Dear Sir or Madam,

How many employment or industrial tribunal complaints against ARP
have been received each year since computerised records began?

The company's 100 staff work in most parts of London and may have
submitted claims to London Central or London South tribunals.

The formal name of ARP has been

- Alcohol Recovery Project, then

- ARP Charitable Services Ltd since 2007

The registered office has been at

68 Newington Causeway, SE1 6DF, then at

7 Holyrood Street, London SE1 2EL since 2005

Branch addresses that complainants may have used include

318 NEW CROSS ROAD LONDON SE14 6AF

3-5 CYNTHIA STREET LONDON N1 9JF

174 KENNINGTON PARK ROAD LONDON SE11 4BT

75 KNATCHBULL ROAD LONDON SE5 9QU

140 STOCKWELL ROAD LONDON SW9 9TQ

8 CAMBERWELL GREEN LONDON SE5 7AF

130 PENTONVILLE ROAD LONDON N1 9JE

Yours faithfully,

P. Terry

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Sidgreaves, Paula (TS, Manchester)

26 February 2009


Attachment Terry P 26 Feb 09.doc
80K Download View as HTML


Dear Sir/Madam

Please find attached a letter in response to your recent request for
information.

Yours sincerely
Paula Sidgreaves

<<Terry P 26 Feb 09.doc>>

Policy Officer
Finance and Commercial
Tribunals Service Employment
Alexandra House
14-22 The Parsonage
Manchester M3 2JA
' 0161 833 6316
7 0161 833 6310
* [email address]

PLEASE NOTE:

This email and any files transmitted with it are confidential and intended solely for the use of
those to whom they are addressed.

Any views or opinions expressed are solely of the author unless otherwise specifically
stated.

If you have received this email in error please advise the sender and delete this email.

Employment Tribunal system may be monitored or recorded to secure the effective operation of the system and for other lawful purposes.

show quoted sections

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P. Terry left an annotation (26 February 2009)

100 staff work at ARP, the question said.

Staff turnover in some jobs at ARP is high so much less than 100 people have a theoretical right to complain to a tribunal.

Realistically, only staff at the ends of their careers are likely to complain, although re-instatements do happen.

Realistically, a recognised union quoted as charging referral fees to lawyers will discourage low-value employment claims. It will not back them. So at a unionised employer, more people may have wanted to make claims than eventually did.

Just after defending itself against its own ex staff in court with city lawyers and council, the firm told the world what else its directors and trustees had been doing:

[http://www.arp-uk.org/index.php?id=72]
Change of name for Alcohol Recovery Project
Publication date: 20 March 2007

Leading London-based charity ARP re-branded itself this week with a new name and corporate identity.

Formerly known as the Alcohol Recovery Project, the charity’s new trading name is now ARP. ARP worked with Sauce Design to develop a new name, logo and strap line to reflect the wide range of services it provides to people affected by alcohol and drug issues.

The decision to change ARP’s name followed a survey of key stake holders – service users, commissioners and staff, carried out last summer. This concluded that the old name was out-dated, both because of the language used, and the fact that it no longer reflected the full range of services ARP provides. A steering group of service users, trustees and staff was set up to oversee the development of the new identity.
---ends

I doubt the legitimacy of a management structure made up of volunteers, (ex) drunk people, and career council social services types, to manage any agency of this kind without staff involvement, and that to continue is bad value for service users and tax payers, as well as some of the staff.

I suspect an unwritten rule that - as at Harringay Social Services during the Victoria Climbie affair - anyone who can achieve results will be hired somewhere half way up the management line to prevent trouble:
http://www.victoria-climbie-inquiry.org....

I suspect that this is expensive to taxpayers who pay a lot and service users who get very little from a badly managed service and that, as at Harringay, those involved will get references and continue their careers.

P.T.

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P. Terry left an annotation (27 February 2009)

Summery of reply:
Complaints from among 100 staff, peaking in 2006
.
.
1996-2 Tribunal complaints against ARP
1997-0 Tribunal complaints against ARP
1998-0 Tribunal complaints against ARP
1999-0 Tribunal complaints against ARP
2000-0 Tribunal complaints against ARP
2001-0 Tribunal complaints against ARP
2002-0 Tribunal complaints against ARP
2003-1 Tribunal complaints against ARP
2004-0 Tribunal complaints against ARP
2005-1 Tribunal complaints against ARP
2006-3 Tribunal complaints against ARP
2007-1 Tribunal complaints against ARP
2008-0 Tribunal complaints against ARP

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P. Terry left an annotation (28 February 2009)

192.com lists the company as employing "50-99 employees":
http://www.192.com/search/details.cfm?ac...

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P. Terry left an annotation (26 April 2009)

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P. Terry left an annotation (26 April 2009)

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P. Terry left an annotation (14 July 2009)

Foundation 66 or Foundation sixty-six is the new name for Alcohol Recovery Project: it has the same head office and human resources contractor, some of the same trustees and the same chief executive. It is still capable of the same rather extra ordinary language, which is more about status and keeping up appearances than problem solving. This is a quote from the web site: " FOUNDATION66 runs 30 services across 18 London Boroughs.
Our services include:
* Community Services
* Floating Support
* Housing Services
* Residential Care Services
* Specialist Services
* Training and Development Services"

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