NHS Dentist practice and policy within Gwynedd

Tracyb made this Freedom of Information request to Gwynedd Local Health Board

The request was successful.

From: Tracyb

29 March 2009

Dear Sir or Madam,

I would be very grateful if you could confirm under which
guidelines, policy or practice can a NHS Dentist refuse scale and
polish treatment to a patient.

R.E: Can a person be denied scale and polish treatment if they are
a smoker.

Yours faithfully,

Tracyb

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From: Helen Adams
Gwynedd Local Health Board

31 March 2009

Dear Tracy B

FOI 09 143

Thank you for your request for information about NHS Dentist practice and
policy within Gwynedd which the LHB received on 30th March.

We are processing your request under our Freedom of Information scheme and
will write to you shortly. If you need any further assistance please do
not hesitate to contact me at the address below.

Yours sincerely

Helen Adams

Cyfarwyddwr Cynorthwyol Gwybodaeth Gorfforaethol

Assistant Director Corporate Information

Bwrdd Iechyd Lleol Gwynedd / Gwynedd Local Health Board

Eryldon, Ffordd Campbell / Campbell Road,

CAERNARFON, Gwynedd LL55 1HU

( 01286 674202 (Llinell Uniongyrchol / Direct Line)

Ffacs / Fax: 01286 674197

Cyfeiriad Gwefan / Website Address: [1]http://www.gwyneddhealth.org

Oni bai y nodwyd, dylid ystyried unrhyw ddatganiad neu sylwadau a wnaed
uchod yn bersonol ac nid yn angenrheidiol yn rhai'r sefydliad. Mae'r
wybodaeth yn y neges hon ar gyfer y sawl a enwyd yn unig a gall gynnwys
gwybodaeth sensitif neu gyfrinachol. Os byddwch wedi derbyn yr e-bost hwn
mewn camgymeriad, dylech hysbysu'r sawl a'i anfonodd ar unwaith.

Hefyd, dylid nodi y gellir datgelu cynnwys yr e-bost hwn i'r cyhoedd o dan
y Ddeddf Rhyddid Gwybodaeth 2000. Felly, ni ellir gwarantu cyfrinachedd y
neges nac unrhyw ymateb.

Unless specified, any of the statements or comments made above should be
regarded as personal and not necessarily those of the organisation. The
information contained in this message is intended for the named recipients
only and may contain sensitive or confidential information. If you have
received this email in error please notify the sender immediately.

It should also be noted that the contents of this e-mail may be subject to
public disclosure under the Freedom of Information Act 2000. Therefore,
the confidentiality of this message and any reply cannot be guaranteed.

References

Visible links
1. http://www.gwyneddhealth.org/

Link to this

From: Helen Adams
Gwynedd Local Health Board

22 April 2009


Attachment FOILHBPublicLeafletV2 English.doc
547K Download View as HTML


Dear Tracy,

Request 09 143 under Freedom of Information Act 2000

Thank you for your request for information regarding the provision of
dental services which we received on 29^th March 2009.

Under the terms of the Freedom of Information Act 2000, we are pleased to
enclose the information you requested.

An NHS patient is entitled to & should receive ALL treatment necessary to
establish & maintain oral health, and if they need it this also obviously
includes a scale & polish. If the treatment is beyond the competency of
the provider, then they should be referred on for it, with a form to state
what NHS charges have already been incurred.

If the patient is a smoker, and needs a scale and polish then it must be
provided.

If you are dissatisfied, either because the information was not provided
to you or with the way your request was handled by the Local Health Board
(LHB), you have the right to request a review. This will be dealt with in
accordance with the LHB's procedures for dealing with FOI requests and I
enclose a copy of our leaflet for your information.

If you are still dissatisfied at the end of the review, you are advised to
take your complaint to the Information Commissioner, who can be contacted
at the following address:-

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Yours sincerely

Helen Adams

Cyfarwyddwr Cynorthwyol Gwybodaeth Gorfforaethol

Assistant Director Corporate Information

Bwrdd Iechyd Lleol Gwynedd / Gwynedd Local Health Board

Eryldon, Ffordd Campbell / Campbell Road,

CAERNARFON, Gwynedd LL55 1HU

( 01286 674202 (Llinell Uniongyrchol / Direct Line)

Ffacs / Fax: 01286 674197

Cyfeiriad Gwefan / Website Address: [1]http://www.gwyneddhealth.org

Oni bai y nodwyd, dylid ystyried unrhyw ddatganiad neu sylwadau a wnaed
uchod yn bersonol ac nid yn angenrheidiol yn rhai'r sefydliad. Mae'r
wybodaeth yn y neges hon ar gyfer y sawl a enwyd yn unig a gall gynnwys
gwybodaeth sensitif neu gyfrinachol. Os byddwch wedi derbyn yr e-bost hwn
mewn camgymeriad, dylech hysbysu'r sawl a'i anfonodd ar unwaith.

Hefyd, dylid nodi y gellir datgelu cynnwys yr e-bost hwn i'r cyhoedd o dan
y Ddeddf Rhyddid Gwybodaeth 2000. Felly, ni ellir gwarantu cyfrinachedd y
neges nac unrhyw ymateb.

Unless specified, any of the statements or comments made above should be
regarded as personal and not necessarily those of the organisation. The
information contained in this message is intended for the named recipients
only and may contain sensitive or confidential information. If you have
received this email in error please notify the sender immediately.

It should also be noted that the contents of this e-mail may be subject to
public disclosure under the Freedom of Information Act 2000. Therefore,
the confidentiality of this message and any reply cannot be guaranteed.

References

Visible links
1. http://www.gwyneddhealth.org/

Link to this

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