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Monitoring officer reports
Stuart Hardwicke CARRUTHERS made this Freedom of Information request to Christchurch Borough Council
The request was partially successful.
From: Stuart Hardwicke CARRUTHERS
4 September 2008
Dear Sir or Madam,
I would appreciate copies of all monitoring officer reports issued
by the Christchurch Borough Council following admission and or
agreement by the Christchurch Borough Council that they had
committed
maladministration causing injustice, as evidenced through an local
settlement agreed with the Local Government Ombudsman, as well as
any monitoring officer report produced following a formal finding
of maladministration and injustice by the Local Government
Ombudsman for the last six years.
If a monitoring officer report has not been produced in relation to
each individual settlement, I should appreciate clarification if
the Council rejected both the Ombudsman's findings and their
recommendations in relation to each local settlement agreed, and
copies of all associated documentation for the last six years.
Yours faithfully,
Stuart Hardwicke Carruthers
From: Data Protection and Freedom of Information
Christchurch Borough Council
4 September 2008
Dear customer,
This reply has been automatically generated to confirm that your email has
reached Christchurch Borough Council and will be dealt with by the
relevant Officer . Our aim is to respond to all email enquiries
within 5 working days of receipt, if applicable. If your enquiry is more
complex it may take up to 20 working days for our response.
Please do not respond to this email.
Christchurch Borough Council
Civic Offices
Bridge Street
Christchurch
Dorset
BH23 1AZ
Tel: 01202 495000
Fax: 01202 495234
SMS: 0778 1480191
[1]http://www.dorsetforyou.com
Email (general enquiries): [2][email address]
Opening hours: Monday - Thursday 8:45am - 5.15pm; Friday 8:45am - 4:45pm
[3]Christchurch Borough Council Logo
"LEGAL NOTICE
The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of the individual or
entity to whom it is addressed and others authorised to receive it.
If you are not the intended recipient, please notify the sender
immediately then destroy any copies of this message. You are hereby
notified that any disclosure, copying distribution or taking of any action
in reliance on the content of this information is strictly prohibited and
may be unlawful. Christchurch Borough Council ("the Borough Council") is
neither liable for the proper and complete transmission of the information
contained in this communication nor for any delay in its receipt. Any
views or opinions expressed are solely those of the author and do not
necessarily represent those of the Borough Council.
Virus checking:
Whilst all reasonable steps have been taken to ensure that this electronic
communication and its attachments whether encoded, encrypted or otherwise
supplied are free from computer viruses, the Borough Council accepts no
liability in respect of any loss, cost, damage or expense suffered as a
result of accessing this message or any of its attachments."
References
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file:///tmp/BLOCKED::blocked::http:/www.dorsetforyou.com
2. blocked::mailto:[email address]
file:///tmp/BLOCKED::blocked::mailto:[email address]
From: Stuart Hardwicke CARRUTHERS
19 September 2008
Many thanks for your email (attached).
I would anticipate that the Council should know if a Council has
either rejected or renaged on an Maladministration finding by the
Local Government Ombudsman as Monitoring Officer... due to the acts
of the officers..
In the last four years (the length of time that you retain records
(Local Government Ombudsman letters) - contrary I understand to the
guidance of the records society of GB) Christchurch Council has it
appears agreed 5 Local Settlements (10 between 1998 and 2008).
There have been no formal reports issued over the last four years..
However.. over the last ten years there appear to have been seven
issued.
The reason for the questions are very straightforward.. There
appear to be data retention problems amongst Council's related to
Complaint Files.. Common Practice by English local authorities is
retention for 10 years (however.. in most cases the contents don't
match those of the LGO).
A report is being produced in relation to data retention, accuracy
of retention, compliance with FoI.. etc..
and as you have already identified that you have not produced a
monitoring officer report I would anticipate that this followed
discussions with the Head of Paid Service and s151 Officer.
I'm sure that you have already checked the LGO's annual letter and
observed the response times of Christchurch to forward copies of
about 16 Complaint files to the LGO over the last three years has
taken about 440 days..
You are a lot better than some.. but does not negate the role of
Monitoring Officer.
WBW
Stuart Hardwicke Carruthers
David Fairbairn has used WhatDoTheyKnow to send you the message
below. Your details have not been given to anyone, unless you
choose to reply to this message, which will then go directly to
the
person who wrote the message.
---------------------------------------------------------------------
Dear Stuart Hardwicke CARRUTHERS,
Thank you for your request for information received on 4 September
2008.
There have been no Monitoring Officer reports issued in either of
the circumstances outlined in your request.
In respect of your second question, please can you clarify what
documentation you are asking for as "associated documentation" is
a
wide description. While you are not obliged to tell us why you
want
the information, it may help us to locate the information you want
if you did so. Meanwhile I am putting your request on hold until
we
receive this clarificiation. If we do not hear from you within the
next 30 days we will assume that you no longer require the
information.
Finally, if you have any complaints in respect of your information
request, please write to the Chief Executive at the address below
or complete the on-line complaint form that can be found at
www.dorsetforyou.com. If your complaint is not resolved to your
complete satisfaction, you have the right to apply to the
Information Commissioner for a decision
Yours sincerely
DF D Fairbairn BSc(Hons) MA Solicitor Head of Legal and Democratic
Services Christchurch BC Civic Offices Bridge Street Christchurch
Dorset BH23 1AZ Tel: 01202 495002 (Direct Line)
From: Data Protection and Freedom of Information
Christchurch Borough Council
19 September 2008
Dear customer,
This reply has been automatically generated to confirm that your email has
reached Christchurch Borough Council and will be dealt with by the
relevant Officer . Our aim is to respond to all email enquiries
within 5 working days of receipt, if applicable. If your enquiry is more
complex it may take up to 20 working days for our response.
Please do not respond to this email.
Christchurch Borough Council
Civic Offices
Bridge Street
Christchurch
Dorset
BH23 1AZ
Tel: 01202 495000
Fax: 01202 495234
SMS: 0778 1480191
[1]http://www.dorsetforyou.com
Email (general enquiries): [2][email address]
Opening hours: Monday - Thursday 8:45am - 5.15pm; Friday 8:45am - 4:45pm
[3]Christchurch Borough Council Logo
"LEGAL NOTICE
The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of the individual or
entity to whom it is addressed and others authorised to receive it.
If you are not the intended recipient, please notify the sender
immediately then destroy any copies of this message. You are hereby
notified that any disclosure, copying distribution or taking of any action
in reliance on the content of this information is strictly prohibited and
may be unlawful. Christchurch Borough Council ("the Borough Council") is
neither liable for the proper and complete transmission of the information
contained in this communication nor for any delay in its receipt. Any
views or opinions expressed are solely those of the author and do not
necessarily represent those of the Borough Council.
Virus checking:
Whilst all reasonable steps have been taken to ensure that this electronic
communication and its attachments whether encoded, encrypted or otherwise
supplied are free from computer viruses, the Borough Council accepts no
liability in respect of any loss, cost, damage or expense suffered as a
result of accessing this message or any of its attachments."
References
Visible links
1. blocked::http://www.dorsetforyou.com
file:///tmp/BLOCKED::blocked::http:/www.dorsetforyou.com
2. blocked::mailto:[email address]
file:///tmp/BLOCKED::blocked::mailto:[email address]
From: Data Protection and Freedom of Information
Christchurch Borough Council
27 October 2008
Dear customer,
This reply has been automatically generated to confirm that your email has
reached Christchurch Borough Council and will be dealt with by the
relevant Officer . Our aim is to respond to all email enquiries
within 5 working days of receipt, if applicable. If your enquiry is more
complex it may take up to 20 working days for our response.
Please do not respond to this email.
Christchurch Borough Council
Civic Offices
Bridge Street
Christchurch
Dorset
BH23 1AZ
Tel: 01202 495000
Fax: 01202 495234
SMS: 0778 1480191
[1]http://www.dorsetforyou.com
Email (general enquiries): [2][email address]
Opening hours: Monday - Thursday 8:45am - 5.15pm; Friday 8:45am - 4:45pm
[3]Christchurch Borough Council Logo
"LEGAL NOTICE
The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of the individual or
entity to whom it is addressed and others authorised to receive it.
If you are not the intended recipient, please notify the sender
immediately then destroy any copies of this message. You are hereby
notified that any disclosure, copying distribution or taking of any action
in reliance on the content of this information is strictly prohibited and
may be unlawful. Christchurch Borough Council ("the Borough Council") is
neither liable for the proper and complete transmission of the information
contained in this communication nor for any delay in its receipt. Any
views or opinions expressed are solely those of the author and do not
necessarily represent those of the Borough Council.
Virus checking:
Whilst all reasonable steps have been taken to ensure that this electronic
communication and its attachments whether encoded, encrypted or otherwise
supplied are free from computer viruses, the Borough Council accepts no
liability in respect of any loss, cost, damage or expense suffered as a
result of accessing this message or any of its attachments."
References
Visible links
1. blocked::http://www.dorsetforyou.com
file:///tmp/BLOCKED::blocked::http:/www.dorsetforyou.com
2. blocked::mailto:[email address]
file:///tmp/BLOCKED::blocked::mailto:[email address]
From: Data Protection and Freedom of Information
Christchurch Borough Council
27 October 2008
Dear customer,
This reply has been automatically generated to confirm that your email has
reached Christchurch Borough Council and will be dealt with by the
relevant Officer . Our aim is to respond to all email enquiries
within 5 working days of receipt, if applicable. If your enquiry is more
complex it may take up to 20 working days for our response.
Please do not respond to this email.
Christchurch Borough Council
Civic Offices
Bridge Street
Christchurch
Dorset
BH23 1AZ
Tel: 01202 495000
Fax: 01202 495234
SMS: 0778 1480191
[1]http://www.dorsetforyou.com
Email (general enquiries): [2][email address]
Opening hours: Monday - Thursday 8:45am - 5.15pm; Friday 8:45am - 4:45pm
[3]Christchurch Borough Council Logo
"LEGAL NOTICE
The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of the individual or
entity to whom it is addressed and others authorised to receive it.
If you are not the intended recipient, please notify the sender
immediately then destroy any copies of this message. You are hereby
notified that any disclosure, copying distribution or taking of any action
in reliance on the content of this information is strictly prohibited and
may be unlawful. Christchurch Borough Council ("the Borough Council") is
neither liable for the proper and complete transmission of the information
contained in this communication nor for any delay in its receipt. Any
views or opinions expressed are solely those of the author and do not
necessarily represent those of the Borough Council.
Virus checking:
Whilst all reasonable steps have been taken to ensure that this electronic
communication and its attachments whether encoded, encrypted or otherwise
supplied are free from computer viruses, the Borough Council accepts no
liability in respect of any loss, cost, damage or expense suffered as a
result of accessing this message or any of its attachments."
References
Visible links
1. blocked::http://www.dorsetforyou.com
file:///tmp/BLOCKED::blocked::http:/www.dorsetforyou.com
2. blocked::mailto:[email address]
file:///tmp/BLOCKED::blocked::mailto:[email address]
From: Stuart Hardwicke CARRUTHERS
17 December 2008
Dear Sir or Madam,
Please pass this on to the person who conducts Freedom of
Information reviews.
I am writing to request an internal review of Christchurch Borough
Council's handling of my FOI request 'Monitoring officer reports'.
A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/mo...
Yours sincerely,
Stuart Hardwicke CARRUTHERS
From: David Fairbairn
Christchurch Borough Council
17 December 2008
Dear Mr Carruthers
Thank you for your e-mail received today requesting an internal review.
I have forwarded your request to Mr Turvey, the Council's Chief
Executive, for him to consider.
Yours sincerely
DF
D Fairbairn BSc(Hons) MA Solicitor
Head of Legal and Democratic Services
Christchurch BC
Civic Offices
Bridge Street
Christchurch
Dorset BH23 1AZ
Tel: 01202 495002 (Direct Line)
show quoted sections
From: Michael Turvey
Christchurch Borough Council
30 January 2009
Dear Stuart Hardwicke Carruthers
Having look at the papers, I note that your e-mail dated 14th September
2008 seems to accept that the information has been provided. I also note
that we would appear to have answered your queries in our reply dated
19th September 2008. If this is not the case, then please tell us what
information is outstanding from your original request.
Yours sincerely
Michael Turvey
Chief Executive and Town Clerk
Christchurch Borough Council
"LEGAL NOTICE
The information contained in this communication is confidential and may be
legally privileged. It is intended solely for the use of the individual or
entity to whom it is addressed and others authorised to receive it.
If you are not the intended recipient, please notify the sender
immediately then destroy any copies of this message. You are hereby
notified that any disclosure, copying distribution or taking of any action
in reliance on the content of this information is strictly prohibited and
may be unlawful. Christchurch Borough Council ("the Borough Council") is
neither liable for the proper and complete transmission of the information
contained in this communication nor for any delay in its receipt. Any
views or opinions expressed are solely those of the author and do not
necessarily represent those of the Borough Council.
Virus checking:
Whilst all reasonable steps have been taken to ensure that this electronic
communication and its attachments whether encoded, encrypted or otherwise
supplied are free from computer viruses, the Borough Council accepts no
liability in respect of any loss, cost, damage or expense suffered as a
result of accessing this message or any of its attachments."
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