Dear Sir or Madam,

In the "Freedom of Information Good Practice Guidance No. 5", it is
stated, in relation to recommendations relating to the treatment of
internal reviews and complaints: "The Commissioner supports these
recommendations and intends, from time to time, to monitor
conformity with them."

Can you please detail whether authorities are currently monitored
on this in any formalised manner, or whether this is mostly ad hoc.
I would also request whatever summary information on compliance is
currently produced or available. As I am unsure what monitoring has
taken place to date, or what information is available, I am unsure
what exactly to ask for. If you have already produced any reports
on this, I would expect that they would suffice, otherwise I would
appreciate any assistance you can offer on structuring my request
in the correct way.

Yours faithfully,

Richard Jackson

Link: [1]File-List

Request for Information

Dear Mr Jackson

Thank you for your correspondence dated 7 October 2008, which contained an
information request.

Your request is being dealt with in accordance with the Freedom of
Information Act 2000.  We will respond by 4 November 2008, which is 20
working days from the day after we received your request.

Yours sincerely

Richard Kerr

Assistant Internal Compliance Manager

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

References

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Link: [1]File-List

Dear Mr Jackson

Please find the attached in response to your enquiry.

Regards

Richard Kerr

Assistant Internal Compliance Manager.

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http://www.ico.gov.uk or email: [email address]
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 01625 545 700 Fax: 01625 524 510

References

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1. file:///tmp/rad023DC_files/filelist.xml

Dear Richard,

Thank you for this response. I am, however, extremely puzzled by
it, as it appears that you have either attached the wrong document,
or have completely misunderstood my request.

To clarify: my request related to the statement (in Good Practice
Guidance No. 5) that the Commissioner intends to monitor how well
other authorities are complying with the recommendations relating
to how they should handle internal reviews.

This was not a request about the ICO's own internal compliance
processes.

Yours sincerely,

Richard Jackson

Link: [1]File-List

Dear Mr Jackson

The document you refer to in your response appears to be the explanatory
notes relating to how you can appeal the result of your information
request.

Please find attached the response to your request, headed ‘Issue’
which was sent as an attachment initially.

If I can assist you any further please do let me know.

Regards

Richard Kerr

Assistant Internal Compliance Manager.

show quoted sections

http://www.ico.gov.uk or email: [email address]
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 01625 545 700 Fax: 01625 524 510

References

Visible links
1. file:///tmp/rad06335_files/filelist.xml